Reviews (364)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer trust and increasing conversions, noting its professional impact on Shopify stores. Features include trust badges, social proof pop-ups, and a customizable review widget. The interface is user-friendly, with automation that simplifies review management and the ability to import reviews from other platforms. The free version is functional, while the paid plan offers more features. Customer support is responsive and helpful.

December 5, 2024

me encanta y es facil de usar

DRAWPUL
Dominican Republic
2 months using the app
TrustShop replied January 16, 2025

Estimado comerciante,
¡Muchas gracias por su maravillosa reseña! Nos alegra muchísimo saber que le encanta TrustShop y que lo encuentra fácil de usar. Seguiremos trabajando para mantener esta simplicidad mientras mejoramos nuestras funciones.
¡Gracias por confiar en nosotros!
Saludos cordiales,
El equipo de TrustShop

December 15, 2024

Top, je recommande, leurs service client est incroyable

Cycling Access
France
About 1 month using the app
TrustShop replied January 16, 2025

Cher commerçant,
Merci beaucoup pour votre excellente évaluation ! Nous sommes ravis que notre service client ait dépassé vos attentes. Votre recommandation nous touche particulièrement et nous encourage à maintenir ce niveau de service exceptionnel.
Nous restons à votre disposition pour toute assistance future !
Cordialement,
L'équipe TrustShop

January 27, 2025

あとから送れるメールの設定はとても助かります。

晴れと暮らす
Japan
6 months using the app
October 21, 2024

Amazing support and assistance, shoutout to Jenny!

Tiny Town Shop
United Kingdom
6 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your fantastic review! We're thrilled to hear that Jenny provided you with amazing support and assistance. We'll make sure to pass along your kind words to her. Our support team takes great pride in helping our merchants succeed.
We're here whenever you need us!
Best regards,
The TrustShop Team

November 6, 2024

good

ZAZAAR
Pakistan
2 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your positive review! We're glad you're finding TrustShop helpful for your business. We're constantly working to improve our service and would love to hear any specific feedback you might have.
Best regards,
The TrustShop Team

February 25, 2025

We have been using this app for a long time. We were impressed by the simple installation and the many helpful features. Above all, the multilingualism with the individual translation options, the creation of email messages to our customers and the detailed display options on our online shop are great. The support team is always on hand to answer questions and make adjustments, which we really appreciate. We are very satisfied and can only recommend TrustShop.

Jollyknits
Switzerland
August 29, 2024

My reviews have been working. The emails are sent when requested for reviews and I know reviews matter!

Divinely Bee
United States
4 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your positive feedback! We're glad to hear that our review request system is working effectively for your business. You're absolutely right - reviews do matter, and we're happy to help you collect and manage them efficiently.
We'll continue to ensure our email system remains reliable and effective for your review collection needs!
Best regards,
The TrustShop Team

October 14, 2024

Easy to use. Staffs support.

FASTEST LAP
Thailand
3 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your positive review! We're glad you're finding TrustShop easy to use and that our staff has been supportive. We strive to provide both a user-friendly platform and excellent customer service.
Please don't hesitate to reach out if you need any assistance in the future!
Best regards,
The TrustShop Team

October 30, 2024

good app

Glow Beauty
Oman
About 1 month using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your positive feedback! We're pleased that TrustShop is meeting your needs. We're committed to making our app even better and welcome any specific suggestions you might have.
Best regards,
The TrustShop Team

September 9, 2024

It seems easy for the customer to add a review.

Viking Magic
United States
6 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for highlighting the user-friendliness of our review submission process! We've worked hard to make the experience smooth and straightforward for both merchants and their customers. It's great to hear that this effort is paying off.
We'll continue to maintain this simplicity while adding new features to enhance your experience!
Best regards,
The TrustShop Team