Reviews (364)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer trust and increasing conversions, noting its professional impact on Shopify stores. Features include trust badges, social proof pop-ups, and a customizable review widget. The interface is user-friendly, with automation that simplifies review management and the ability to import reviews from other platforms. The free version is functional, while the paid plan offers more features. Customer support is responsive and helpful.

January 2, 2025

not working

J Fashion Lounge
United States
7 months using the app
TrustShop replied January 17, 2025

Dear valued merchant,
Thank you for your feedback. We noticed that you were able to resolve the widget installation on your own, which is great! However, we understand that ...

May 23, 2024

Hello, I would like it to be possible to only allow the posting of reviews by customers and not by anyone, but the app seems to not have that option

Sobre Ruedas
Colombia
About 11 hours using the app
TrustShop replied May 24, 2024

Hello, my name is Jenny.
First of all, sorry that you had a really bad experience with our application.
Regarding the function you want, our application provides a function ...

July 10, 2024

I've been contacting their customer service, but no one has responded.

Seventeen
China
About 1 hour using the app
TrustShop replied July 11, 2024

Dear Seventeen,

Thank you for your feedback. We apologize for any inconvenience you may have experienced.

We understand your frustration regarding the response time. Our ...

April 11, 2024

The reviews won't load and I don't know what else to do. I might need help

Tren Nebuloso
Mexico
About 1 hour using the app
TrustShop replied May 24, 2024

Hello, my name is Jenny.
I am very sorry that you had a bad experience with our application. I hope you can provide us with more detailed information so that we can ...