Reviews (319)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import old reviews, making it ideal for businesses transitioning from other platforms. It features a user-friendly review system that integrates smoothly with Shopify and includes a customizable review widget that enhances the aesthetics of product pages. The app also supports email alerts for new reviews and reminders for feedback. Merchants appreciate the responsive customer support team for quick setup and efficient problem resolution, as well as the app's positive impact on website performance.

July 30, 2024

The widget really looks good! The 5 star is for customer service (Anna) and for the overall look of the app. Anna has been chatting with me and checking up on the features and I appreciate all her help. That being said there are some features that are actually not working yet (even though they are visible) such as "report" function. They do plan on implementing it and I might wait. But I'm also not sure if the app will still have the same free features when they do add a paid version. So I am exploring other options because of the above, and might change to another app. Overall, this app offers more than most free apps and looks really nice :)

Christian4Life
United States
19 days using the app
September 11, 2024

Great app, love that you can customise to fit with your stores look. Very helpful and friendly team if you need anything done.
Highly recommend.

swimm
Australia
About 1 month using the app
August 29, 2024

My reviews have been working. The emails are sent when requested for reviews and I know reviews matter!

Divinely Bee
United States
4 months using the app
June 24, 2024

My experience with the App has been excellent and very easy to use. Importing from our previous trust app was also really smooth. Eventually it would be good to have an export ability, even if just to a CSV to make it easier to sort, filter and browse over all reviews in one place to monitor all feedback, rather than having to step through all reviews from most recent to oldest. Regardless, very happy.

Techoman Electronics Ltd
New Zealand
About 2 months using the app
August 7, 2024

I am very happy to say that TrustShop - Product Revies has helped me a lot. This app supported us when I was in a financial situation and needed a better free alternative.

LuxeHaven
Pakistan
About 2 months using the app
September 6, 2024

Pretty awesome. Some very minor "quirks" but otherwise perfect!

deboer wetsuits
United States
4 months using the app
September 9, 2024

It seems easy for the customer to add a review.

Viking Magic
United States
6 months using the app
August 31, 2024

This app deserve more than 5 Starts, I will give 100 Starts for that great work, great widget. the best app of reviews no doubt.

Vista Charm
Morocco
28 days using the app
July 10, 2024

Best free option for reviews, looks elegant. Lots of customizations.

My Store
Netherlands
3 months using the app
July 30, 2024

I had a few issues setting up, but I got prompt help from Anna.

Everything looks good and appears to be working fine.

Thank you.

Mirphys
New Zealand
6 days using the app