Reviews (364)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer trust and increasing conversions, noting its professional impact on Shopify stores. Features include trust badges, social proof pop-ups, and a customizable review widget. The interface is user-friendly, with automation that simplifies review management and the ability to import reviews from other platforms. The free version is functional, while the paid plan offers more features. Customer support is responsive and helpful.

July 30, 2024

The widget really looks good! The 5 star is for customer service (Anna) and for the overall look of the app. Anna has been chatting with me and checking up on the features and I appreciate all her help. That being said there are some features that are actually not working yet (even though they are visible) such as "report" function. They do plan on implementing it and I might wait. But I'm also ...

Christian4Life
United States
19 days using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your detailed and honest review! We're thrilled to hear that you're enjoying the widget's appearance and that Anna has provided excellent ...

September 6, 2024

Pretty awesome. Some very minor "quirks" but otherwise perfect!

deboer wetsuits
United States
4 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your great feedback! We appreciate your honest assessment - both the praise and the mention of minor quirks. We're constantly working to ...

July 18, 2024

This App is awesome.
Im a hard to please guy, but the smooth integration and advanced features make you feel like, you can run your own mini Trustpilot.
Well designed. Keep up the good work team!

OTCdomain
United Kingdom
6 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for such an enthusiastic and detailed review! Coming from someone who's "hard to please," your praise means even more to us. We're thrilled ...

December 5, 2024

技術チームの方に、レビュー記入画面の修正を依頼したところ、即日希望通りの修正をしていただき、感動しています。
対応のスピード・丁寧さが素晴らしいです。

ELNERO
Japan
4 months using the app
TrustShop replied January 16, 2025

お客様へ
ご丁寧なレビューをいただき、誠にありがとうございます。技術チームの対応にご満足いただけたこと、大変嬉しく思います。迅速かつ丁寧な対応は私たちが最も大切にしているサービスの一つです。
今後も変わらぬサポートを提供してまいりますので、何かございましたらお気軽にお申し付けください。
どうぞよろしくお願いいたします。
TrustShopチーム一同

November 5, 2024

APP FACILE E VELOCE

aira gioielli
Italy
5 months using the app
TrustShop replied January 16, 2025

Gentile commerciante,
Grazie per la sua eccellente recensione! Siamo lieti di sapere che trova TrustShop facile e veloce da usare. Continueremo a mantenere questa semplicità ...

August 31, 2024

This app deserve more than 5 Starts, I will give 100 Starts for that great work, great widget. the best app of reviews no doubt.

Vista Charm
Morocco
2 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Wow! Thank you for such an enthusiastic review! Your kind words about our widget and overall experience mean the world to us. We're honored that you ...

September 16, 2024

Lots of capabilities, free version is great but I recommend the $10/month plan.

BoxNutra
United States
5 days using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your thoughtful review and recommendation! We appreciate you highlighting both our free version's value and the enhanced capabilities of ...

July 30, 2024

I had a few issues setting up, but I got prompt help from Anna.

Everything looks good and appears to be working fine.

Thank you.

Mirphys
New Zealand
5 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your review! We're glad that Anna was able to help you promptly resolve the setup issues you encountered. It's great to hear that ...

June 24, 2024

My experience with the App has been excellent and very easy to use. Importing from our previous trust app was also really smooth. Eventually it would be good to have an export ability, even if just to a CSV to make it easier to sort, filter and browse over all reviews in one place to monitor all feedback, rather than having to step through all reviews from most recent to oldest. Regardless, very ...

Techoman Electronics Ltd
New Zealand
About 2 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your detailed and thoughtful review! We're delighted to hear that you found TrustShop excellent and easy to use, particularly the import ...

May 31, 2024

I install this app few minutes ago. and Wow. I migrate from product review app and this app cover all task I need perfectly. I hope I can choose for some collection request review or hope in future trustshop add this future to request mail section.

Masimia
United Kingdom
6 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your enthusiastic review! We're thrilled that TrustShop has perfectly covered your needs, especially after migrating from another app. ...