Reviews (364)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer trust and increasing conversions, noting its professional impact on Shopify stores. Features include trust badges, social proof pop-ups, and a customizable review widget. The interface is user-friendly, with automation that simplifies review management and the ability to import reviews from other platforms. The free version is functional, while the paid plan offers more features. Customer support is responsive and helpful.

May 31, 2024

I install this app few minutes ago. and Wow. I migrate from product review app and this app cover all task I need perfectly. I hope I can choose for some collection request review or hope in future trustshop add this future to request mail section.

Masimia
United Kingdom
6 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your enthusiastic review! We're thrilled that TrustShop has perfectly covered your needs, especially after migrating from another app. Your suggestion about adding collection-specific review requests to our email system is valuable feedback that we'll consider for future updates.
We're committed to continuing to improve and expand our features based on merchant needs like yours!
Best regards,

August 7, 2024

I am very happy to say that TrustShop - Product Revies has helped me a lot. This app supported us when I was in a financial situation and needed a better free alternative.

LuxeHaven
Pakistan
About 2 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for sharing your experience with TrustShop! We're truly happy that our app could provide the support you needed during a challenging financial period. Our goal is to make quality review management accessible to businesses of all sizes.
We'll continue working to provide valuable features that help your business grow!
Best regards,
The TrustShop Team

April 23, 2024

I am incredibly impressed with the support and service provided by the shop review app team. Reyan, in particular, was instrumental in setting up the app for my Shopify store. His expertise and timely assistance were beyond my expectations.

The review widget they provided is fantastic, seamlessly integrating with our store and enhancing the overall customer experience. I am confident that this app will not only help us gather valuable feedback but also boost customer trust and sales.

I highly recommend the shop review app team for their exceptional work and dedication. Thank you, Reyan, and the entire team, for your outstanding service!

Tanviya
India
8 months using the app
TrustShop replied June 25, 2024

Thank you for your kind words and fantastic review! Your feedback motivates us to keep improving our app. Our team, especially Ryan, really appreciate that a lot!

October 6, 2024

good app w

SLS'SPA
United States
About 1 month using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your positive review! We're glad you're enjoying TrustShop. We're always working to improve our app and welcome any specific feedback you might have about features you'd like to see.
Best regards,
The TrustShop Team

November 20, 2024

niceee

FitForFashion
United Kingdom
21 days using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your positive review! We're glad you're enjoying your experience with TrustShop. We're always working to make our app even better and welcome any specific feedback you might have.
Best regards,
The TrustShop Team

April 24, 2024

Creators were very helpful with getting this app added to my site. I get email alerts when a new review comes in and I was able to import my old reviews from my previous app. Highly recommend using this app, especially if you are like me and Product reviews will be deleted from the app store. I allowed them access to my store and they added the app promptly and was very responsive.

5th & Posh
United States
About 1 month using the app
TrustShop replied June 25, 2024

Thank you for your great review and for highlighting our features! We're glad to hear that it's making a positive impact on your experience with TrustShop. We're always working on new updates to better serve our users.

December 16, 2024

So far, so good :)

Petateate
Mexico
5 minutes using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your positive feedback! We're happy to hear that your experience with TrustShop has been good so far. As you continue to use our app, please don't hesitate to reach out if you have any questions or suggestions.
We're here to help ensure your continued success!
Best regards,
The TrustShop Team

April 21, 2024

I swapped over to TrustShop after Shopify announced that they were retiring their "Product Reviews" app. I wish I would have swapped over sooner! TrustShop's product reviews app is way more versatile, gives customers a better sorting / filtering experience, and looks much better on our product pages.

Not only that, but the TrustShop support team has been super helpful. They even went directly into my store to help fix some issues I was having with text colors. The only thing I wish this app had were a few more controls over text color settings (some problems arose since our website is primarily dark background with white text) but they informed me that these improvements will be added in the next update to TrustShop.

I highly recommend!

Chaos Audio
United States
11 days using the app
TrustShop replied June 25, 2024

Thank you for your kind words and fantastic review! We're delighted to know that TrustShop is helping your business thrive. Your feedback motivates us to keep improving our app.

May 31, 2024

By submitting a review, you agree to our Terms of Service
It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

Dilshad
Pakistan
About 2 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your review. We understand the importance of transparent and honest review practices. We're committed to maintaining the integrity of our review system to help merchants make informed decisions.
Best regards,
The TrustShop Team

September 5, 2024

Very easy to use and great for building your brand

Stitched2seven4
Australia
3 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your positive review! We're delighted to hear that you're finding TrustShop easy to use and effective for brand building. These are exactly the qualities we strive for in our app.
We'll keep working to support your brand's growth and success!
Best regards,
The TrustShop Team