Reviews (364)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer trust and increasing conversions, noting its professional impact on Shopify stores. Features include trust badges, social proof pop-ups, and a customizable review widget. The interface is user-friendly, with automation that simplifies review management and the ability to import reviews from other platforms. The free version is functional, while the paid plan offers more features. Customer support is responsive and helpful.
Refine
-
By rating
simple, seamless integration process. love it
Dear valued merchant,
Thank you for your wonderful feedback! We're delighted to hear that you found our integration process simple and seamless. We work hard to make the technical aspects as straightforward as possible so you can focus on growing your business.
Best regards,
The TrustShop Team
this is very use full app for e-comers
Dear valued merchant,
Thank you for highlighting TrustShop's usefulness for e-commerce! We're glad that our app is helping you manage your online business effectively. We'll continue developing features that add value to e-commerce merchants like you.
Best regards,
The TrustShop Team
lovely app and very easy to use, had a small concern when I set it up but was quickly sorted by the customer service people who made sure I had done it all correctly
highly reccommend this app, its great and within minutes of putting it on my site I had reviews coming in.
thank you
This app can also be set in Japanese. It has the features necessary for a review app. Among the free apps, it is very easy to use.
Dear valued merchant,
Thank you for your detailed review! We're pleased that you appreciate our multi-language support, including Japanese, and find our features comprehensive. We believe that powerful review management tools should be accessible and easy to use, regardless of language preference.
We'll continue to enhance our localization and user-friendly features!
Best regards,
The TrustShop Team
muy practica y sobretodo la unica que encontre gratis que permita poner fotos y videos
Estimado comerciante,
¡Muchas gracias por su reseña! Nos alegra que encuentre TrustShop práctica y que aprecie nuestras funciones de fotos y videos en la versión gratuita. Nos esforzamos por ofrecer características valiosas que sean accesibles para todos los comerciantes.
¡Seguiremos mejorando nuestros servicios para usted!
Saludos cordiales,
El equipo de TrustShop
Cant get better atention, we are really appreciate with trustshop!!, thx so much, especially to Ryan
Dear valued merchant,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our attention to customer needs, and we'll make sure to pass along your special thanks to Ryan. It's feedback like yours that motivates us to maintain our high standards of customer service.
We appreciate your trust in TrustShop!
Best regards,
The TrustShop Team
This app looks perfect on our elegantly styled Shopify site. I had issues integrating the app on our product page (I hadn’t installed it properly), but the app team fixed the issues quickly. It looks easy to use and can’t wait to try it out on the live site.
Thank you for your kind words and fantastic review! We're delighted to know that TrustShop is helping your business thrive. Your feedback motivates us to keep improving our app.
should had installed this before its completely customisable and everything is Free
Dear valued merchant,
Thank you for your enthusiastic review! We're delighted that you're finding value in our free features and customization options. We believe in making powerful review management tools accessible to all merchants.
Thank you for choosing TrustShop - we'll continue to maintain this balance of flexibility and accessibility!
Best regards,
The TrustShop Team
Product does so much and it is easy to use. I'm getting so many more reviews since I switched. Plus, they have amazing customer service.
Thank you for your review. We are continuously working hard to enhance the app
I had issues replacing the previous app's stars as they were still showing up in addition to the new app. Jenny Ann helped me and even sent me a video of how to fix the issue if it should occur again. Thank you so much!
Your 5-star review is a huge motivation for us, and we're thrilled to hear that Jenny Ann was able to assist you in resolving the issue effectively. We always strive to ensure that every customer experience is smooth and free of any unwanted glitches. If you encounter any other issues or need further assistance, please don't hesitate to reach out to us. We're always here to help. Thank you for taking the time to share your experience with the community!