TryNow: Try Before You Buy

Try Now has been a great experience for our customers. It allows our customers to get the items in their hands so they can be assured what they are getting. Has been a great addition to our tech stack.

Excellent partner and experience. The TryNow team makes launching incredibly easy and goes above and beyond to ensure success. Their service is proactive, thoughtful, and genuinely focused on making the app perform well on your store—not just getting you live. They truly operate as a partner, not just a vendor. Highly recommend.

More than app, a full stack service partner. Working with the team has been phenomenal. They not only made the onboarding process easy, their continued support is world class. The platform is delivering exactly as described with positive impacts across sales metrics. Would not hesitate to refer any merchant who is interested. Recommended with confidence!

TryNow has the best onboarding and implementation process I've ever experienced. They went above and beyond to get us up and running, from coding changes to our existing theme to creative assets to support the launch. If you're even thinking about testing Try Before You Buy as an option, TryNow is the best.

STAY AWAY FROM THIS APP.

Trynow basically broke our website for a few months. The reason being is because their software doesn't play nicely with Shopify and it was hard to spot that it was their software causing the issue (which is why the issue went on for so long). Costing us high 6-fig, possibly 7-fig losses in revenue.

In addition to the app breaking our digital ecosystem, their dashboard is misleading and their team/dashboard will encourage you to lean more into the app than is logical.

The biggest shock of this entire thing was their refusal to refund the trynow fees from this terrible experience. These fees were a fraction of the total financial losses we suffered from the app.

For reference we are a digitally savvy, fairly large, digitally native brand. With lots of experience using shopify apps. This was the worst app experience we have had in 8yrs on shopify.

Love this app!! It has increased my CVR by 2.5x and my AOV is up 30%! Actually insane. One of the best apps I have found that has changed the entire trajectory of the brand. This solves the biggest issue for consumers by taking all the risk out for them and only seeing upside for 7-Figure Brands like mine! Stoked!!

Working with the TryNow team has been great. They made the onboarding process seamless by providing guidance on our TryNow collections and assets for a low-lift setup. We chose TryNow to recreate the in-store dressing room experience online and boost conversions as we increased customer acquisition efforts. Since launching, we've seen rapid customer adoption and an impressive 6% conversion rate. On top of that, our customers absolutely love the program.

We've been with TryNow for quite a few years now and I have seen drastic improvements overtime. They are always try to up their game and ensure clients' satisfaction is top priority.
Ben, Alicia are hands on and ready to respond at any given time. Luisa have been super helpful for my Customer Service Team as well.

I feel very confident with the Team and now even with Checkout Extensibility with Shopify Plus, everything went smoothly and compatible with majority of the app features. We also see the customer's satisfaction in our Dashboard which always a win.
Great ROI as well. Keep up the good work guys!

TryNow has been an excellent addition to our customer experience arsenal. Their support team has been excellent pre and post implementation. Conversions have gone up since partnering. Highly recommend.

The TryNow team has been wonderful to work with! They are very attentive and clearly worked so hard to make sure we were taken care of. We had some hiccups along the way and Jen and Alicia were extremely helpful in making sure we had solutions and alternative options to get us on track. I am grateful for their patience and communication during the set up. Would highly recommend this team and service!