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Try Now has been a great experience for our customers. It allows our customers to get the items in their hands so they can be assured what they are getting. Has been a great addition to our tech stack.
TryNow has the best onboarding and implementation process I've ever experienced. They went above and beyond to get us up and running, from coding changes to our existing theme to creative assets to support the launch. If you're even thinking about testing Try Before You Buy as an option, TryNow is the best.
Excellent partner and experience. The TryNow team makes launching incredibly easy and goes above and beyond to ensure success. Their service is proactive, thoughtful, and genuinely focused on making the app perform well on your store—not just getting you live. They truly operate as a partner, not just a vendor. Highly recommend.
More than app, a full stack service partner. Working with the team has been phenomenal. They not only made the onboarding process easy, their continued support is world class. The platform is delivering exactly as described with positive impacts across sales metrics. Would not hesitate to refer any merchant who is interested. Recommended with confidence!
STAY AWAY FROM THIS APP.
Trynow basically broke our website for a few months. The reason being is because their software doesn't play nicely with Shopify and it was hard to spot that it was their software causing the issue (which is why the issue went on for so long). Costing us high 6-fig, possibly 7-fig losses in revenue.
In addition to the app breaking our digital ecosystem, their dashboard is misleading and their team/dashboard will encourage you to lean more into the app than is logical.
The biggest shock of this entire thing was their refusal to refund the trynow fees from this terrible experience. These fees were a fraction of the total financial losses we suffered from the app.
For reference we are a digitally savvy, fairly large, digitally native brand. With lots of experience using shopify apps. This was the worst app experience we have had in 8yrs on shopify.
it was buggy and still showed that the customer had to pay for the product. then it wouldn't allow me to de-select certain products. When I had to uninstall it it reuined my website
Love this app!! It has increased my CVR by 2.5x and my AOV is up 30%! Actually insane. One of the best apps I have found that has changed the entire trajectory of the brand. This solves the biggest issue for consumers by taking all the risk out for them and only seeing upside for 7-Figure Brands like mine! Stoked!!
TryNow has been an absolute game-changer for our business. The app is incredibly user-friendly, and the customer support team is exceptional! Ben and Alicia provided very prompt and productive support, guiding us through the process and addressing all our questions. TryNow Team has customized the collections page for us, and did the incredible coding work in a day! We highly recommend TryNow to any retailer looking to enhance their online shopping experience.
Working with TryNow has been great – their support (we spoke to Luisa) is easy to reach and always responds with helpful information. The setup was super simple; we currently use TryNow for a renting functionality and had multiple customizations we had to do to get TryNow working exactly the way we wanted it to – the team was there with us at every step. I can't stress enough how helpful the support is at TryNow.
We're very happy we chose TryNow, and are looking forward to working with them for a long time yet!
Such a delight to work with! The TryNow team cares about their craft, and it shows. Since we started working together, the communication has been quick and clear. Very reliable and approachable team. The user experience/app is equally brilliant, the TryNow entry points on the website are simple and visually integrates with the overall site branding. Our customers have been loving the easy integration. Lastly, it has helped us build that trust with our customers and reach them when they can't reach us in-store.