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I can't get support to help me so I had to give a 1-star review. The need support to get back to a customer more quickly!
I'm so sorry you weren't able to get the support you deserve. Would you like to set up a call to discuss? You have my email address, and I hope to speak with you when the time is right on your end!
We have been using TryNow since its beginnings 2 years ago. The TryNow team has been extremely helpful in updating us on improvements, helping us with problems, and consistently meeting with us to look for ways to improve our sales. Try before you buy has helped our customers feel comfortable about trying different sizes and styles with their orders, increasing customer satisfaction while increasing order volume. TryNow has been an integral part of our growth as a company.
Thank you to the Lime Ricki team for being such incredible partners. It's been a great several years, and we're glad to now be working with you on our natively integrated Shopify App. Thank you so much for your partnership. Onward!
The TryNow app has been a game changer for our business. Being an early adopter to new technology like this has made a huge difference in getting our business to the next level. Putting the customer's needs first and meeting them where they are is always our focus, and this program does exactly that. Implementation is a breeze and their team's customer support is outstanding. Best decision we ever made!
The onboarding experience was super simple and smooth. We only launched in Dec but so far we're pleased with the results and the uptick in our AOV, New Customers, and returning lapsed customers. Would definitely recommend!
TryNow has been been a critical tool for us in converting new customers. It solves for that in-store try on experience with zero risk to the shopper. We quickly saw a return on investment and are excited to continue our partnership.
We can't say enough about Elena and the TryNow team helping us through the whole process from installation to go live. It was a great experience working and learning from them. Any questions that we had, Elena returned an answer very quickly. We are looking forward to growing with TryNow.
Working with the TryNow team over these last few years has been really amazing. Every single touch point has been great. You can feel they're invested in your business as much as you are, and onboarding was great. Our shoppers really love TryNow. The feedback has been nothing but positive. Over the last few years, being a sustainable company, we've had to increase some of our pricing, and TryNow has significantly reduced price sensitivity.