Tuctak Video Contact Center

The effortless contact center solution for businesses.

No reviews
$10/month. 7-day free trial. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

Key values section

Call Center

Our widget will allow customers to call you from anywhere in the world without worrying about call charges.

Video Call & Live Chat

Show your customers the product, communicate with them directly from your website online.

Call Flow Design

Tuctak makes it as simple as a drag-and-drop to build call flow for your business.

Tuctak Video Contact Center

Tuctak Video Contact Center

Video Contact Center Help to Improve Digital Sales & Customer Service

Use cases of Video Contact Center

  • High Networth Sales

When you are making a high-value sale, you want to see the person to understand the body language and non-verbal cues which will help you make the right decision. E.g. loan interview with MSME or learning programs for children

  • Customer Service Requiring Additional Information

While servicing customers, if you want to get additional information like the customer needs to show a device or share his screen, it can be done quickly in real-time over video chat.

Explore how video based call centers can improve your customer service.

  • Increase First Contact Resolution (FCR)
  • Lesser touchpoints, more effectiveness
  • Humanize call center experience
  • Combine video chat with co-browsing for contextual support
  • Reduce customer service costs
  • Monitor Quality of Service
  • Boost productivity of call center reps
  • Gain feedback faster personally

Launch date

Tuctak Video Contact Center

Tuctak Video Contact Center

Video Contact Center Help to Improve Digital Sales & Customer Service

Use cases of Video Contact Center

  • High Networth Sales

When you are making a high-value sale, you want to see the person to understand the body language and non-verbal cues which will help you make the right decision. E.g. loan interview with MSME or learning programs for children

  • Customer Service Requiring Additional Information

While servicing customers, if you want to get additional information like the customer needs to show a device or share his screen, it can be done quickly in real-time over video chat.

Explore how video based call centers can improve your customer service.

  • Increase First Contact Resolution (FCR)
  • Lesser touchpoints, more effectiveness
  • Humanize call center experience
  • Combine video chat with co-browsing for contextual support
  • Reduce customer service costs
  • Monitor Quality of Service
  • Boost productivity of call center reps
  • Gain feedback faster personally

Launch date

Pricing 7-day free trial

Basic Plan

$10/month

10$/user/mo

  • Video contact center
  • Live chat widget
  • Call recording
  • Message templates

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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