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Custom Order Status by W3

Custom Order Status by W3

Developed by W3trends, Inc.

10 reviews
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Price: $5.99 / month Free Trial: 5 days More info
  • Unlimited Custom Order Statuses
  • Notify Customers and others when status changes (fully customizable email template)
  • Order Lookup Page that allows customers to lookup their order status even if they don't have an account

What does the app do?



The Custom Order Status app allows you to create unlimited custom statuses for your orders. When you create a status, you have the option of notifying the customer of the change as well as any other custom email address you enter (so you can notify your supplier for example).



The app also has an Order Lookup Page that allows your customers to check on the status of their orders, even if they don't have an account in shopify. They simply enter their email address used when they made the order and the order number.

Feature List


  • Installs on any page easily - No knowledge of liquid or programming necessary

  • Create Unlimited Order Statuses

  • Update multiple order statuses at the same time

  • Color code statuses for easy recognition

  • Send emails to customers (or whoever you want) when the status is updated

  • Fully Customizable email templates for every status

  • Fully Customizable Order Lookup Page

  • Allow customers to check their order status without an account

  • Customize Everything

 


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Custom Order Status by W3 reviews (10)

posted

Utterly fantastic. We provide a very bespoke service and require all sorts of unique possible stages and this app enables us to cover all eventualities and provide immediate updates to our customers whilst ensuring we keep track of the order this end too.

I have had to contact support a couple of times and have been replied to immediately - Have not yet got the customers login page sorted out but so far have been so happy with the system I am not sure how much the customer really needs it - but will look forward to getting that sorted out too.

I have been trading online for the best part of 20 years and can certainly vouch for the integrity of this app - 100% essential if you provide personalised products.

posted

Love this app! We've been using it since we started out and it makes keeping track of everything so much easier. A must have app!

posted

I love this app it can be place anywhere on your site and customer can check their order status.

posted

Loving this app for managing work load. I make custom guestbooks for weddings and events and needed something that I could update each stage of my process and brides could log in and see where their order is up to. This app is perfect for that and helps manage the process queries during my busy wedding season.

posted

I downloaded this in Beta and had trouble with it working, but it seems like there have been some changes made and I LOVE this app. I do wish that the info stood out more in my customer's account pages. They often have a hard time locating the line item. I would be nice to have some more control over how the customer end looked. BUT I do really love the functionality of this app for me on the back end of production of my products, and for my customers to be able to see exactly what is going on with their order at ever stage. The ability to email many customers in go is wonderfully helpful.

posted

Looking good so far! Should help us keep track of which order have been printed, sent and need tracking updated etc :) Tash K

posted

Love the app and the support is great! Plus as a bonus, if you need a solution to be able to see a "company name" versus just a "customer name"...THIS IS IT! Give it a try!

posted

This is a great app. It is so nice to inform our customers what is happening with their order during various stages until is fulfilled. This will cut back on the amount of emails we receive on a daily basis. Thank you. I have not quite gotten the Lookup page to work, but will be in touch soon to get that up and running. Definitely recommend this app.

posted

Great App ! Does exactly what we needed and its a must have for all shopify stores. Going to be a big hit after testing phase is complete. You can create custom statuses with different colours coding, can send customized email automatically every time status changes. Simple yet very useful app. Very affordable compared to existing alternatives.
-Sachit
www.nzwatchstore.co.nz

posted

Excellent app for anyone looking to keep customers informed of orders through a custom status. In just the short time we've added this app, customers have already provided us positive feedback on how we are keeping them updated on the order life-cycle.
- Nick
www.MonstahOnline.com

Get
$5.99 / month
5 days

Support & Sales

W3trends, Inc.
713-405-1196
support@w3trends.com
w3trends.com
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