W3 Custom Order Status

W3 Custom Order Status

From $5.99/month. 5-day free trial.
Rating (4.8)
Reviews
Developer

Highlights

Speed tested
  • No impact to your online store

About this app

Launched

September 24, 2016 · Changelog

Languages

English

Integrates with

Webhooks, Custom API, Flow

Fits seamlessly into

Shopify Flow

Manage your order production processes and notify your customers along the way

Custom Order Status allows you to track the production process for your orders and notify your customer at every step along the way. Providing your customers with frequent updates helps create customer loyalty and fosters trust in your business. Perhaps best of all, it helps to significantly reduce the number of hours spent each day fielding phone calls and emails from customers looking for an update on their order so you can focus on your business.

Custom Order Status allows you to track the production process for your orders and notify your customer at every step along the way. Providing your customers with frequent updates helps create customer loyalty and fosters trust in your business. Perhaps best of all, it helps to significantly reduce the number of hours spent each day fielding phone calls and emails from customers looking for an update on their order so you can focus on your business. more
  • A straightforward, one-page dashboard for all your orders and statuses
  • Unlimited statuses to track your production through each step in the process
  • Organize your statuses into separate workflows for fine-grained control
  • User accounts allow access and permission settings without logging into Shopify
  • Send 100% customizable emails and SMS messages to customers

Pricing

5-day free trial

Standard

$5.99/month

  • Unlimited orders & statuses
  • Bulk update orders
  • 100% customizable emails
  • Custom order lookup form
  • Embed status on order lookup page
  • more...

Plus

$18.99/month

  • Automated workflows
  • User accounts
  • SMS notifications
  • Email from your domain
  • API
  • Webhooks
  • more...

Standard

$5.99/month

  • Unlimited orders & statuses
  • Bulk update orders
  • 100% customizable emails
  • Custom order lookup form
  • Embed status on order lookup page
  • more...

Plus

$18.99/month

  • Automated workflows
  • User accounts
  • SMS notifications
  • Email from your domain
  • API
  • Webhooks
  • more...

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

76 reviews

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
Edited March 17, 2023

W3's Customer Service is second to none! We've used this app for several years now and are continually grateful for their expertise and gracious support. W3 and their staff deserve my highest recommendation!

Vocal Depot
United States
February 9, 2023

This is the app I have been searching for our stores. It has been challenging to stay in touch with customers throughout the ordering process. WIth custom orders, they can take a bit of time and want to be able to communicate with them throughout the process, but also allow our employees to look up where they are at in the process when a customer calls. Also, want to give the customer the chance to look up the status of their order, and this app provides that too. It is working well for us!

Twinkle Twinkle Little One
United States
Time spent using app: 6 days
January 27, 2023

The support was really really really helpful and kind. Thank you ! I would definitely recommand the application.

Cartel de Belleville
France
Time spent using app: About 2 years

About this app

Launched

September 24, 2016 · Changelog

Languages

English

Integrates with

Webhooks, Custom API, Flow

Fits seamlessly into

Shopify Flow

Built by W3trends

About W3trends

4.9 average rating

8 years building apps for the Shopify App Store

Support

Send a message

7134051196

support@w3trends.com

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