Powerful new features, services and plugins for your Shopify store

All Apps / Customer service / Custom Order Status by W3

Custom Order Status by W3

Custom Order Status by W3

Developed by W3trends, Inc.

16 reviews
Get
Price: $5.99 / month Free Trial: 5 days More info
  • Unlimited Custom Order Statuses
  • Notify Customers and others when status changes (fully customizable email template)
  • Order Lookup Page that allows customers to lookup their order status even if they don't have an account

✮ Updated January 2017 ✮


What does the app do?



The Custom Order Status app allows you to create unlimited custom statuses for your orders. When you create a status, you have the option of notifying the customer of the change as well as any other custom email address you enter (so you can notify your supplier for example).



The app also has an Order Lookup Page that allows your customers to check on the status of their orders, even if they don't have an account in shopify. They simply enter their email address used when they made the order and the order number.

Feature List


  • Installs on any page easily - No knowledge of liquid or programming necessary

  • Create Unlimited Order Statuses

  • Update multiple order statuses at the same time

  • Color code statuses for easy recognition

  • Send emails to customers (or whoever you want) when the status is updated

  • Fully Customizable email templates for every status

  • Fully Customizable Order Lookup Page

  • Allow customers to check their order status without an account

  • Customize Everything


-------------------------------------------------------------------------------------------------------

New Updates! (January 2017)


  • Add Due Dates to Orders

  • Add additional notes to orders for customer and internal use that can be sent via email notifications as well as displayed on the order lookup form

  • Keeps a record of the status changes so you can see when the order status was updated and who received notifications

  • Easily search for orders by date range and order number as well as by custom status

  • View the list of line items on the order without leaving the app

  • Update archived orders as well as open orders

 


**************************************************************************************************************************



Don't have a Shopify store yet? Get started here!



**********************************************************************************************************************************

Custom Order Status by W3 reviews (16)

posted

Great App!

Does just what I need it to do-Cool Thanks
www.mysexywaist.store

posted

I would absolutely recommend to a friend! The app is user friendly and flexible. Their staff (Jason) was extremely helpful and super fast! We had a great experience with this app :)

posted

Custom Order Status has been exactly what we were looking for to enhance our store. We needed to be able to let customers know where their custom orders were every step of the way and now we have a working solution!

posted

The app is amazing and works better than expected. Support team is quick to respond and help with nay questions.

posted

I am enjoying the app and I have noticed a decrease in "where is my order" emails. Fantastic!!

posted

Great Customer Service, had an issue with implementation and they were very helpful, friendly and knowledgeable. Would highly recommend.

posted

Utterly fantastic. We provide a very bespoke service and require all sorts of unique possible stages and this app enables us to cover all eventualities and provide immediate updates to our customers whilst ensuring we keep track of the order this end too.

I have had to contact support a couple of times and have been replied to immediately - Have not yet got the customers login page sorted out but so far have been so happy with the system I am not sure how much the customer really needs it - but will look forward to getting that sorted out too.

I have been trading online for the best part of 20 years and can certainly vouch for the integrity of this app - 100% essential if you provide personalised products.

posted

Love this app! We've been using it since we started out and it makes keeping track of everything so much easier. A must have app!

posted

I love this app it can be place anywhere on your site and customer can check their order status.

posted

Loving this app for managing work load. I make custom guestbooks for weddings and events and needed something that I could update each stage of my process and brides could log in and see where their order is up to. This app is perfect for that and helps manage the process queries during my busy wedding season.

Get
$5.99 / month
5 days

Support & Sales

W3trends, Inc.
713-405-1196
support@w3trends.com
w3trends.com
Get Support

Screenshots

  • Large
  • Thumb
  • Thumb
  • Thumb

Are you a developer? Become a Shopify partner or submit your app.