W3 Custom Order Status

W3 Custom Order Status

From $5.99/month. 5-day free trial.
Rating (4.5)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

September 24, 2016 · Changelog

Languages

English

Works with

Shopify Flow, Webhooks, Custom API, Flow

Manage your order production processes and notify your customers along the way

Custom Order Status allows you to track the production process for your orders and notify your customer at every step along the way. Providing your customers with frequent updates helps create customer loyalty and fosters trust in your business. Perhaps best of all, it helps to significantly reduce the number of hours spent each day fielding phone calls and emails from customers looking for an update on their order so you can focus on your business.

Custom Order Status allows you to track the production process for your orders and notify your customer at every step along the way. Providing your customers with frequent updates helps create customer loyalty and fosters trust in your business. Perhaps best of all, it helps to significantly reduce the number of hours spent each day fielding phone calls and emails from customers looking for an update on their order so you can focus on your business. more
  • A straightforward, one-page dashboard for all your orders and statuses
  • Unlimited statuses to track your production through each step in the process
  • Organize your statuses into separate workflows for fine-grained control
  • User accounts allow access and permission settings without logging into Shopify
  • Send 100% customizable emails and SMS messages to customers

Pricing

5-day free trial

Standard

$5.99/month

  • Unlimited orders & statuses
  • Bulk update orders
  • 100% customizable emails
  • Custom order lookup form
  • Embed status on order lookup page
  • more...

Plus

$18.99/month

  • Automated workflows
  • User accounts
  • SMS notifications
  • Email from your domain
  • API
  • Webhooks
  • more...

Standard

$5.99/month

  • Unlimited orders & statuses
  • Bulk update orders
  • 100% customizable emails
  • Custom order lookup form
  • Embed status on order lookup page
  • more...

Plus

$18.99/month

  • Automated workflows
  • User accounts
  • SMS notifications
  • Email from your domain
  • API
  • Webhooks
  • more...

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

81 reviews

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
January 31, 2024

"I'm thrilled to award W3 Custom Order Status a well-deserved 5-star review! Their team not only tailored our customer notification emails to perfectly match our Shopify store's design but also ingeniously incorporated metafields for a bespoke solution. Their skillful customization has elevated our customer communication to a new level of professionalism and brand consistency. A heartfelt thank you to the W3 team for their exceptional service and technical prowess. Highly recommended for anyone looking to enhance their Shopify experience!

Couch Haus
Canada
About 1 month using the app
January 9, 2024

Fantastic support, fast responses to emails. Its very refreshing to get 1:1 help with any issues I'm facing. This custom order status app is going beyond my expectations. Thanks!

Black Sand Distribution
Hong Kong SAR
About 1 month using the app
October 5, 2023

didn't work.
nice custom status set ups but email templates are not good, couldn't make it work, links didnt work. cancel before ending my trial. I wish i had more time

Vetlab Nicaragua
Nicaragua
4 days using the app
W3trends replied October 6, 2023

Thank you for taking the time to leave a review. We are sorry to hear that you faced difficulties in setting up your email templates. However, upon checking, we couldn't find any support request from your shop. If you would like to give our app another try, please feel free to contact us at support@w3trends.com. We will be happy to extend your trial and assist you with any queries or concerns that you might have.

Edited March 17, 2023

W3's Customer Service is second to none! We've used this app for several years now and are continually grateful for their expertise and gracious support. W3 and their staff deserve my highest recommendation!

Vocal Depot
United States
Almost 3 years using the app
February 13, 2024

Absolut zufrieden mit dieser App und der Kundenservice ist ein Traum. Vielen vielen Dank für die schnelle Einrichtung und Hilfe :-)

Wolfstueck
Germany

About this app

Launched

September 24, 2016 · Changelog

Languages

English

Works with

Shopify Flow, Webhooks, Custom API, Flow

Built by W3trends

About W3trends

4.8 average rating

9 years building apps for the Shopify App Store

8904 Fairbanks N. houston Rd. Suite 220, Houston, TX, 77064, US

Support

Send a message

7134051196

support@w3trends.com

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