Reviews (93)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
January 3, 2023

easy to use, we use for order preparation tracking, back order, and special projects. It is a very important tool for our operations. And the service is fast and efficient.

Pure Laine
Canada
About 4 years using the app
September 2, 2016

Love the app and the support is great! Plus as a bonus, if you need a solution to be able to see a "company name" versus just a "customer name"...THIS IS IT! Give it a try!

San Antonio Printing Company
United States
Over 3 years using the app
April 13, 2020

Been using this app for about a year, it's streamlined our order processing tremendously. Support has always been quick to answer any questions too. 5 stars all around.

Hailey Home
United States
Over 3 years using the app
Edited March 6, 2023

Brilliant app, it saves so much time and the support is first class and extremely quick.
You will NOT be disappointed!
Thanks the W3 Custom Order Status team :)
Best regards,
Richard

Valentine Wigs
United Kingdom
About 3 years using the app
Edited April 13, 2020

I love this app. It is the only status app that actually works. We have been using it for almost a year now and have run about 50k status updates through it.

Karla and Co.
United States
Almost 3 years using the app
W3trends replied April 13, 2020

Thank you for being a customer! Really appreciate it.

Edited March 29, 2018

Very useful App - it fulfills a specific purpose that some merchants need. If you have longer lead times in your fulfillment, this App is a great way to not only keep track of the progress of each customer order, but also (more importantly), keep your customers updated. Customer service was pretty responsive and helpful. You may just need to play around with the formatting of the emails a bit to get what you want, but overall great App.

Staunton And Henry
Hong Kong SAR
Almost 3 years using the app
Edited March 17, 2023

W3's Customer Service is second to none! We've used this app for several years now and are continually grateful for their expertise and gracious support. W3 and their staff deserve my highest recommendation!

Vocal Depot
United States
Almost 3 years using the app
January 27, 2023

The support was really really really helpful and kind. Thank you ! I would definitely recommand the application.

Cartel de Belleville
France
About 2 years using the app
April 3, 2018

Works great for keeping track of projects for our design print company. Super fast tech suppose. Had a small question and they responded within minutes.

Footbridge Marketing
United States
Almost 2 years using the app
May 9, 2018

OMG!!!! STRONGLY RECOMMENDED... CUTS DOWN ON CALLS... NOW I I GOT MORE TIMES TO FOCUS!! ON BIGGER DREAMS!!! 5 STARS!! ALL THE WAY!!

Yeehaw Cowboy Boots
United States
Almost 2 years using the app