Reviews (93)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
Edited February 6, 2018

Updated 2/6/18: We've been using this app for quite a while now, and I want everyone to know that it's become completely indispensable as our business has grown. We have over 20 orders on a payment plan, over 50 pre-orders, and dozens in another program we run... Without this app, we'd spend countless hours scrolling through Shopify's Order screen to make sure we didn't miss shipping anything that needs to ship. With this app, we know at a glance what's going on with each order, and the only ones we have to look at in the morning are those that we haven't yet set a status for!

I can't believe I haven't reviewed this until now... Everyone needs to know what an amazing app this is. I run almost twenty apps on our store, but this is one I couldn't run it without! We offer some special programs for our customers, like delayed shipping so they can combine orders, layaway, etc., and filling orders on Shopify meant going through each order to remind ourselves if it needed to be shipped or was supposed to stay unfulfilled for now. With this app, we can view all of our unfulfilled orders with a status tag next to them, so we immediately know which need to ship and which are enrolled into a program here. If they're in a program (like on a payment plan), we can easily skip over them for now... It saves a lot of time for a two-person business!
Support was amazing when we set it up, and we haven't needed them since. The app works perfectly and is one of very few that I'm happy to pay the (very reasonable) monthly fee for!

Triple Mountain
United States
About 1 year using the app
January 16, 2018

Love love love this app! We make custom jewellery so need more status options than shopify offers. This meets our needs and more. It means we can update multiple customers at once with a status change, and customers can look up their own order status which decreases our workload tenfold. Any time I’ve had a query with customising the look of the app, the team have been amazing and solved my query within a few hours. Thanks so much! :)

Milk Diamonds
United Kingdom
About 1 year using the app
May 10, 2019

Justin was completely understandable in our situation. These guys worked hard non-stop, to get all our needs customized. Justin and his team answered everything quickly, never questioned anything. Just worked through each problem until it was fixed. You rarely find companies that exemplify customer satisfaction with genuine care. Glad we went with W3 Trends, we are now over pleased with the end result.

Technidea Corp
United States
About 1 year using the app
November 29, 2020

This app has saved my company so many headaches. We process hundreds of custom orders weekly and this has saved email inquires over 90%! Many customers mention how happy they are that we offer this.

CharmBox
United States
11 months using the app
Edited November 10, 2015

Great App ! Does exactly what we needed and its a must have for all shopify stores. Going to be a big hit after testing phase is complete. You can create custom statuses with different colours coding, can send customized email automatically every time status changes. Simple yet very useful app. Very affordable compared to existing alternatives.
-Sachit
www.nzwatchstore.co.nz

Nz Watch Store
New Zealand
11 months using the app
Edited December 27, 2017

Great App!

Does just what I need it to do-Cool Thanks
www.Mysexywaist.com

Mysexywaist Com Wholesale
United States
11 months using the app
March 29, 2017

works as advertised. very helpful app.

Charcoalgoods
United States
10 months using the app
November 27, 2020

Our products require stages of production, and this app has been fantastic. Keeping customers informed each step of the way is key to our success. The app also helps us stay organized internally.

Printkeg
United States
10 months using the app
March 19, 2017

Bob here from ANB Mart Online Shopping Australia (www.anbmart.com.au).
We have been using your plugin in our ecommerce store and so far we have had a good experience with it. Your plugin has been a great help for us to overcome some of the limitations that we had in our Shopify store - thanks for that!

Anbmart
Australia
10 months using the app
June 21, 2018

This is the best app I've added to my store since we set up several years ago. We make products that sometimes have longer lead times and this makes keeping all our customers up to date (and our own records in order) really easy.
Highly recommended.
Oh and Justin is amazingly helpful in setting it all up and making minor edits to aesthetics.

Bramwell Brown Uk
United Kingdom
10 months using the app