Custom Order Status by W3

Create and manage custom statuses for your orders.

$5.99/month. 5-day free trial.

App highlights

  • Speed tested: low impact to your online store

Key values section

Unlimited Statuses

There are an unlimited number of statuses that you can create!

Email Customers

Notify Customers and others when status changes! (fully customizable email template)

Order Lookup Page

Order Lookup Page that allows customers to lookup their order status even if they don't have an account!

App details

Custom Order Status by W3

Custom Order Status by W3

What does the app do?

The Custom Order Status app allows you to create unlimited custom statuses for your orders. When you create a status, you have the option of notifying the customer of the change as well as any other custom email address you enter (so you can notify your supplier for example).

The app also has an Order Lookup Page that allows your customers to check on the status of their orders, even if they don't have an account in shopify. They simply enter their email address used when they made the order and the order number.

Feature List

  • Installs on any page easily - No knowledge of liquid or programming necessary
  • Create Unlimited Order Statuses
  • Update multiple order statuses at the same time
  • Color code statuses for easy recognition
  • Send emails to customers (or whoever you want) when the status is updated
  • Fully Customizable email templates for every status
  • Fully Customizable Order Lookup Page
  • Allow customers to check their order status without an account
  • Customize Everything

Launch date

Fits seamlessly into

  • Shopify Flow

Integrates with

  • Webhooks
  • Custom API
Custom Order Status by W3

Custom Order Status by W3

What does the app do?

The Custom Order Status app allows you to create unlimited custom statuses for your orders. When you create a status, you have the option of notifying the customer of the change as well as any other custom email address you enter (so you can notify your supplier for example).

The app also has an Order Lookup Page that allows your customers to check on the status of their orders, even if they don't have an account in shopify. They simply enter their email address used when they made the order and the order number.

Feature List

  • Installs on any page easily - No knowledge of liquid or programming necessary
  • Create Unlimited Order Statuses
  • Update multiple order statuses at the same time
  • Color code statuses for easy recognition
  • Send emails to customers (or whoever you want) when the status is updated
  • Fully Customizable email templates for every status
  • Fully Customizable Order Lookup Page
  • Allow customers to check their order status without an account
  • Customize Everything

Launch date

Fits seamlessly into

  • Shopify Flow

Integrates with

  • Webhooks
  • Custom API

Pricing 5-day free trial

Standard

$5.99/month

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • DodoMarket: Gifts & Flower Delivery Mauritius

    Location Mauritius
    Time spent using app Over 1 year

    Simple app with easy interface. Really proactive and timely support whenever you need one. Well done!

  • Sparky's Woodworks

    Location United States
    Time spent using app 2 days

    Most of the items in our store are crafted on demand when a customer places an order and go through several crafting and finishing steps before being sent to packaging and shipping. I wanted a way to let our customers know where their order is in our production queue with several custom statuses. I wanted a way to notify my customers via email quickly and easily when their order moves from one status to another. I also wanted the custom status to be shown to the customer in some places where it normally is not shown. Custom Order Status by W3 gives me everything I want, and more. And for the couple of small layout/design wishes that weren't met out of the box, W3 support was able to take care of for me very quickly, ultimately giving me exactly what I wanted. Everything is super customizable, so now I have some work to do to make everything look great. Which is actually kind of fun because the admin tools for this app are great and easy to use. Integration with MailChip was flawless. I know my customers are going to love this! Thank you, W3!

  • Camo Ever After

    Location United States
    Time spent using app 22 days

    Customer transparency is KEY in order to avoid unnecessary calls and questions asking what's going on with their order. I want my customer to be informed every step of the way. This is the only app at this price point (and I've tried a lot!) that allows assigning different order statuses (in production, waiting for customer, etc) and will also send out an email when I manually change it to one of the custom statuses. Support has been great, and very helpful after I asked how to do a few things I wanted to accomplish with the app.

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