Reviews (109)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to create customizable and professional size charts, which enhance the shopping experience and reduce sizing inquiries, thereby improving conversion rates and customer satisfaction. It features a size calculator, inch/cm converter, and options to attach images, making it versatile for various product needs. The app is user-friendly and easy to set up, working well on both mobile and desktop platforms. Support is frequently praised for being responsive and helpful, often providing custom assistance and going beyond typical service hours.
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The Pathic App lacks essential video tutorials, making it difficult for users to navigate and understand its features. I encountered several issues where the app wasn't functioning properly. Despite multiple attempts to troubleshoot, the problems persisted, rendering the app nearly unusable. The user interface also feels unintuitive and clunky, adding to the overall frustration. I hope the developers address these issues soon to improve the user experience.
Size chart is very glitchy and customer service is horrible. I do not recommend this app to anyone.
We have been trying to contact support for over a month. We tried all emails and contact form that we were able to find in their app. No one ever answered. Buyers beware!
I used this App to help me get right size charts until i changed my Theme&needed things fixed .There has been no response in the last 4 Weeks despite me writing several E-mails. What a pitty :( I hope you reply to this Review.I will give you one last chance to respond.
The size chart calculator cannot display the recommended size after I input the height and weight, so I want to delete this function module, but the entry is not deleted. I tried to ask a question and contact customer service, but no one responded after waiting for 2 days.
Thank you for your review and we apologize that we took more than 2 days to solve your issue! We believe that the module you wanted to delete is now deleted and the bug has been fixed. However, if that's not the case and you're still encountering issues, please send us an email and we'll get back to you promptly! Once again, thank you for your feedback and apologies for taking too long to solve your problem!
This app doesn't seem to be able to support multiple languages. When I contacted customer support about errors, they just gave up halfway through and didn't response anymore.
desinstalei e me fizeram a cobrança. quero o reebolso!
I wish I could leave a good review because it looks like a nice app but unfortunately after I have installed it a few days ago I am still having an issue on mobile and iPad version... i tried to get in touch with support and as of today I still did not get any answer... now my 3 days trial is over and I guessed I will be charge for an app that simply did not work as expected... waste of money and waste of time...
bad app
Thank you for the review and I'm sorry to hear that our app didn't meet your needs. Would you mind telling us a bit more about what you disliked about the app so we can correct it or add the missinbg features? Thank you!