Reviews (1,699)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to add trust badges to product pages, enhancing site professionalism and customer trust, which may increase conversion rates. It's free and features an easy installation process with a wide range of customizable payment icons and trust badges, supporting multiple languages. Merchants appreciate the reliable performance across various themes and devices, and the customer support team, particularly Maria and Itai, is praised for their quick and efficient help with UI customization and theme code edits.

April 24, 2020

Nice. It works a lot thanks for free badges i hope this will help to buy customers here in my store.

Ebook Express PH
Philippines
17 days using the app
August 4, 2020

I really loved the app, fast and easy to set up, I could not believe it is actually free, I thought there would be a catch, but nope, nothing hidden, just a fine working app for free!!

VideoSurveillance4u
United States
17 days using the app
September 8, 2020

The best Trust Badge for your Store! Really really awesome! Thank you Itai for helping me. Yahoooooooo!

Madison Foam
Philippines
17 days using the app
November 2, 2020

Amazing! And the customer service is wonderfull. I had a problem , and in five minute after contact the customer care resolve the problem

BeVegann
Italy
17 days using the app
Edited July 30, 2020

Good app to improve the aspect and trust of your product page for the clients. They also are ready to assist for any problems,

Victor's Pond
Romania
17 days using the app
August 24, 2019

This app to help me add trust badges in my product pages and it's easy to learn.It's very nice.I like it and thanks UItimate.

Qeoms
China
17 days using the app
September 1, 2019

I really like the modern look of these badges, looks more trustful and secure. Would recommend this to others

LazyPaw
Lithuania
17 days using the app
March 16, 2023

Very buggy, showing trust badges everywhere. Good when working properly, but it never does. Also ruins the load speed

LinkLogic
Canada
Over 1 year using the app
Conversion Bear replied March 17, 2023

Thanks for sharing your concern.
That might happen on non-standard themes with multiple product forms.

Here's why:

- The app does not require any theme code or manual installation and it's added by one click.
- That's technically possible only if we automatically detect a product form, and add the badges right below.
- In your theme, there are multiple product forms (for example, inside the collection page).
- As such, the app will automatically place itself below the first form it finds.
** side note: the app will only show ONCE per page. In your collection page, there are around 20 product forms, the app will show on the single top left product only.

The good news are - it's a very simple fix.

You can switch from automated placement to a manual one.
Here's a video and text guide:
https://conversionbear.freshdesk.com/support/solutions/articles/48000373902-setup-how-to-add-trust-badges-to-your-store

That usually takes a couple of minutes to setup.

We will be happy to handle that for you, as we helped thousands of other merchants before. Our team has sent over a collaboration request to your admin email.

As per speed, the app weight is less than 50kb and probably its weight is less than any single image used in your storefront. As such, it will not impact your page load speed - you can use Lighthouse by Google to verify, or see the network tab in your browser and find the app takes 0.001 seconds to load.

Final note:
We take pride in our no-code approach.
Automated placement usually works best for most themes, and most of our customers. In the case of custom themes, we're always available to install the app for you through chat, email (support@conversionbear.com) and ticket support.

I think that over 1,200 five star reviews will vouch for our support work.

Sometimes, things just don't go as expected but I think our team deserves a chance to help you fix the issue you had and provide you with great service and make sure you are happy with it and with the app.

As you're an entrepreneur yourself, I hope this resonates.

Warm regards,
Jonathan.
CEO @ Conversion Bear

August 15, 2019

I think this is actually amazing, saves time coding all your pages, one simple embedded code does the job

the art of kids
United Kingdom
16 days using the app
March 16, 2021

Great and responsive service. Jonathan and Itai are great help. Manage to get it compatible with our Page builder app (PageFly) in just a few minutes.

Luo Han Tang Incense
Singapore
16 days using the app