Reviews (1,690)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer trust and increasing conversions by showcasing various payment options. It's free, easy to install, customize, and compatible with multiple themes, enhancing site aesthetics without cost. The app is noted for its effective performance and potential sales boost. Customer support, especially from staff members like Maria and Itai, is frequently praised for being prompt and helpful.

August 24, 2019

This app to help me add trust badges in my product pages and it's easy to learn.It's very nice.I like it and thanks UItimate.

Qeoms
China
17 days using the app
September 1, 2019

I really like the modern look of these badges, looks more trustful and secure. Would recommend this to others

LazyPaw
Lithuania
17 days using the app
March 16, 2023

Very buggy, showing trust badges everywhere. Good when working properly, but it never does. Also ruins the load speed

LinkLogic
Canada
Over 1 year using the app
Conversion Bear replied March 17, 2023

Thanks for sharing your concern.
That might happen on non-standard themes with multiple product forms.

Here's why:

- The app does not require any theme code or manual installation and it's added by one click.
- That's technically possible only if we automatically detect a product form, and add the badges right below.
- In your theme, there are multiple product forms (for example, inside the collection page).
- As such, the app will automatically place itself below the first form it finds.
** side note: the app will only show ONCE per page. In your collection page, there are around 20 product forms, the app will show on the single top left product only.

The good news are - it's a very simple fix.

You can switch from automated placement to a manual one.
Here's a video and text guide:
https://conversionbear.freshdesk.com/support/solutions/articles/48000373902-setup-how-to-add-trust-badges-to-your-store

That usually takes a couple of minutes to setup.

We will be happy to handle that for you, as we helped thousands of other merchants before. Our team has sent over a collaboration request to your admin email.

As per speed, the app weight is less than 50kb and probably its weight is less than any single image used in your storefront. As such, it will not impact your page load speed - you can use Lighthouse by Google to verify, or see the network tab in your browser and find the app takes 0.001 seconds to load.

Final note:
We take pride in our no-code approach.
Automated placement usually works best for most themes, and most of our customers. In the case of custom themes, we're always available to install the app for you through chat, email (support@conversionbear.com) and ticket support.

I think that over 1,200 five star reviews will vouch for our support work.

Sometimes, things just don't go as expected but I think our team deserves a chance to help you fix the issue you had and provide you with great service and make sure you are happy with it and with the app.

As you're an entrepreneur yourself, I hope this resonates.

Warm regards,
Jonathan.
CEO @ Conversion Bear

August 15, 2019

I think this is actually amazing, saves time coding all your pages, one simple embedded code does the job

the art of kids
United Kingdom
16 days using the app
March 16, 2021

Great and responsive service. Jonathan and Itai are great help. Manage to get it compatible with our Page builder app (PageFly) in just a few minutes.

Luo Han Tang Incense
Singapore
16 days using the app
Edited July 13, 2020

Free excellent APP, and quick technical support response, worthy of praise! I hope it can be optimized, and the mobile client can be displayed at the same time as the rest of the page without delay effect, which is more perfect, thank you!

HappyBuy Mall
China
16 days using the app
March 8, 2021

Neatly done. Nice!
Neatly done. Nice!
Neatly done. Nice!
Neatly done. Nice!
Neatly done. Nice!
Neatly done. Nice!

www.jewelpalace.in
India
16 days using the app
December 15, 2019

The badges are beautiful, the support from Lynda, the CEO, is SPOT ON, and the app is completely free. I mean, what more can you ask for? Highly recommended over all other badge apps.

The Motion Light
United States
16 days using the app
Conversion Bear replied December 16, 2019

Thank you so much for the lovely review 🤓Lynda.

Edited October 20, 2020

Such an amazing app, did everything I was hoping for and all for free! Love the other apps by this developer as well!

Needed Element
Canada
16 days using the app
December 14, 2020

This app does exactly what is expected, and for smaller startups like mine, it works well for what I need. I'll need some custom messaging later on but until then, the payment trust badges and color customization are just what I need for the time being. Thanks a bunch.

V. H. Hess
United States
16 days using the app