Unleashed Inventory Management

We've been with Unleashed for a couple of years now. TLDR, It's very expensive and nothing is ever included. Want customer service? It's $100 extra a month. Another $45 per Shopify or Amazon integration. Reporting - extra. Another account - extra. B2B sales? Another $200 a month. Onboarding.. extra! We told our "account manager" that we were looking for a more affordable solution and they ...

Unleashed has many great features such as AIM for forecasting and planning and many of the production functions are really helpful too, however this integration with Shopify is faulty.

This integration sporadically fails to import sales orders meaning inventory gets out of sync, fortunately we don't rely on unleashed for fulfilment or we would have totally missed orders.
More recently the ...

Unleashed does not work with Shopify. If you have any variant or want the slightest thing to be different in your Shop - it will all break. The pricing is misleading. EVERYTHING is an additional cost. Our site has been broken for days now, but without the outrageous price for "priority support," you get zero assistance. $600 a month and I can't take orders from my shop. Its been days and my " ...

We perservered with Unleashed for 3 years before finally giving up on the software because it adds unnecessary complexity to simple tasks and creates holes and double ups, that lead to dispatch errors if you're not constantly monitoring it. In short, its integration with shopify is the main issue. When you edit an order in shopify, those changes will not pull through into Unleashed - you will ...

I feel like I have had one of the worst experiences to date. So far, I haven't been able to get any help unless it is done on their timeline, and they do not seem very urgent about it as a customer.

Will decide if to cancel on continue using this