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Just wonderful customer service from Unleashed, I always ask for help to the same person and that helps to keep everything better. I have been using Unleashed for one year now and happy with it. Integration with upstock, shopify and xero is great and makes everything super fast.
Great system.
This integration may have some issues in the past but Unleashed has worked hard on this app and it works really well now. Unleashed works very well for our business and our stock control / ordering is much better now then it ever was in the past!
We are a new user of Unleashed and have had a few questions regarding setup and different processes. Over the past month I have reached out to the support team via the live chat many times and seem to get Parmeet as our support person the majority of the time. Every experience has been great with all queries sorted in a prompt and thoughtful manner. No complaints so far!
Unleashed has been a godsend for our business. It covers everything from demand, batch tracking, sales, credits, forecasting, the servicing and help provided has been second to none. Very highly recommend.
Arantxa was an amazing help. Eased me nerves about adding and mapping products. She was great!
Unleashed is a great inventory Management tool, we have been using for a while, and happy with the integration between Xero and Shopify, the support team is great.
We have been using the Unleashed - Shopify integration for 12 months now. At first the Integration was quite basic but very helpful. In the last few months Unleashed has improved the integration, most importantly with the ability to edit the orders in Unleashed if an item needs to be refunded or if the customer purchased the wrong product. Previously we would have to refund the whole order and start over as you could not make any changes.
If I ever need help the Unleashed support on the live chat is also very helpful and usually every time my query is answered.
Also Unleashed works well with the Starshipit for booking labels as they all integrate back over to Shopify which saves a lot of time!
Unleashed is a wonderful business solution. We have used it for 4+ years and have seen many improvements like the Shopify app & B2B apps. We have 5 Shopify stores all shaking hands with unleashed to help us only sell in stock items & importing customer details so it saves our little fingers typing. I would recommend unleashed in a second it is easy to use and simple to view custom data you need.
We have been live with Unleashed for 6 weeks now and I am very impressed. It is a very slick inventory management system and integrates well with Shopify. We have a lot of product variants so we set 'Shopify as our Master'. With the amazing assistance and knowledge of our success consultant, Riley Robinson Rattle, we now have an accurate inventory management system which has given us total transparency across our business with regards stock, sales, costs and margins. When Shopify is updated, Unleashed updates automatically. It is saving us hours.... not quite sure how we managed for so long before on Excel spreadsheets to be honest!
The customer service has been spectacular and very helpful, now I feel able to update and improve my experience in unleashed on my own, Mike Yazbek has helped me and from the beginning he has been very attentive to my needs