Reviews (188)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and easy setup. They appreciate the responsive and effective customer support, available even on weekends. Features like customization options, bulk download capabilities, and Google Drive integration meet diverse business needs. The app is noted for its reliable performance and good value, enhancing e-commerce operations and customer experiences efficiently.

Edited March 6, 2020

I run an online printing lab. Uploadkit is an efficient app to allow clients to upload large size files with more flexibility and even better pricing compared to the one I used. During the switch I had some file size and bilingual issues, and Toby helped me to solve all the issues. Overall great app with fantastic support. I'm happy that I made the switch.

瑋思影像|Metal Print Studio
Taiwan
14 days using the app
December 9, 2019

Great functionality. The best app I've used for this specific need. The developers were also super attentive with any questions and were more than willing to help. Customer service is the best advantage when choosing products, and UploadKit definitely provides that!

Pets Print Shop
United States
11 days using the app
October 19, 2020

We used this app after our old one started to give us problems. We were blown away by the design, the functionality, and the responsiveness and helpfulness of the support team. We couldn't be happier with this app.

Plak That
United States
10 days using the app
May 15, 2020

Toby is so awesome!
He quickly replied to my email and helped me add the features I needed.
Highly recommended!

yaycustom
China
9 days using the app
July 3, 2023

This app is a total game-changer! I highly recommend it with a 10/10 rating. The app itself is packed with incredible features that other upload apps don't have. The support team is top-notch and provides quick, knowledgeable assistance. With the guidance of their lead developer, I was able to add personalized touches that perfectly suited my store. The value for the cost is unbeatable. Trust me, this app is well worth it. If you're looking for an upload app for your store, this is it. This is the app.

ULTRA VIVID Print Studio
United States
8 days using the app
April 16, 2019

Our business and website is 100% about offering our customers the ability to customize their products. We've gone through several ways to receive customer's artwork and files and have always had challenges.

We have use various apps and tools to try and receive customer files via our Shopify store. Our implementation was working but I always felt it could be better. Thankfully, I keep looking for a better file upload app and ran across UploadKit.

The app installation was very straightforward no glitches, no code for me to write or insert, it just installed easy. The app controls are also very intuitive and easy to modify. I'd say that the app as designed would serve the need of 99% of store owners without any additional configuration required.

We happen to be that 1% that has very specific rules, requirements and design guidelines that required us to need the app to behave slightly different. We use a lot of apps, some developers are terrible responders, some are average, some are great. Toby and the team at Upload Kit truly deserve another classification: EPIC!
Every question, request, curveball that we threw at them was met with a kind, thoughtful, quick response & solution. Every need fulfilled. The bar has been raised for other app developers.

As for the UploadKit app functionality, we are only scratching the surface but my initial impression is that it is very intuitive and has that perfect balance of features artfully designed so that the user experience is simple, obvious.

If you need to receive files from your customers, look no further than UploadKit. It is the best option without question.

--John
BoardLams.com

BoardLams.com
United States
7 days using the app
UploadKit replied April 16, 2019

👍Thanks so much John -- it's been a pleasure working with you... and you've inspired some new features coming very soon!

August 18, 2020

The app is simple for my customers to understand and the help service is very fast and the assistants are friendly and patient. I was recommended this app by Shopify help center and it is a Godsend to say the least. Try it!

amiramoonlover
United Kingdom
7 days using the app
October 21, 2020

This app works great. Thanks to Toby, Jeff and Brian for adjusting everything to my needs! Support reply is very quick. Integration of links to the uploaded images of an order in automatic emails is very easy and very handy.

senator®
Germany
7 days using the app
May 28, 2019

I was looking for a good photo uploader app, checked a few apps before this one and I have to say this one is the best! it has many options for the customers to choose from. installation was fast and without code stuff. and when I needed adjustment, customer service was super fast and reliable.
Plus, it is not expansive at all!
Highly recommend it!

Art Your Cat
Israel
7 days using the app
October 28, 2020

They are very helpful and quick with responding to my support questions. I would highly recommend this app

Paint Your Numbers
United States
6 days using the app