Uploado , 7 reviews

Overall rating
3.7
Counts per rating level
  • 71% of ratings are 5 stars
    5
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 14% of ratings are 2 stars
    1
  • 14% of ratings are 1 stars
    1
May 4, 2023

Unfortunately not a good app to use. Its Complicated and not intuitive.
and its not free to try. Not a ton of bulk upload apps out there, but this one doesnt cut mustard.

chefmaster
United States
15 minutes using the app
Go Code replied May 8, 2023

Hi chefmaster,

While you are entitled to your opinions, let's establish some facts:

- Uploado offers 100 free uploads without any obligation to pay. Uploado passed Shopify's stringent review in order to to be listed in the App Store. On installation, Uploado displays a message box that literally states that you have 100 free uploads. The statement "its not free to try" is incorrect and clearly false. We invite you, chefmaster, to correct yourself.

- For Uploado to work, products SKUs are required to be matched to product images. As your products don't have SKUs, please don't use my app. This is documented in the instructions in our app and on our website. Uploado does not proceed further if SKUs are not assigned to your products. An error message reporting this was displayed and you took no action to rectify this.

- We take pride in our high level of support, regardless of which plan merchants are on, even if it is the free plan. Our 5 star reviews are testimony to the lengths we go to to support merchants. We can easily be contacted via links in the app, Shopify App Store, or our website. In your 15 minutes of using Uploado, even if you failed to understand that SKU error, you have chosen to not even contact us, but instead have chosen to to use your time to write a negative review.

These facts are based on our usage logs.

Merchants from every continent in the world have paid for Uploado. Readers of this review can see Uploado in action in our 1.5 minute YouTube demo and judge it's ease of use for themselves. If you have specific suggestions or constructive criticism, we will be glad to hear from you. That is how we have been continually improving Uploado.

We invite readers of this review to try Uploado for themselves, and disregard this review as it gets basic facts wrong, as the merchant has ignored error messages and usage instructions, and has simply not even bothered to reach out to us.

Our mission continues to be to help merchants achieve success by uploading product images to their store.

Regardless, we wish you, chefmaster, all the best with your store.

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