Reviews (197)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust upselling features that significantly increase average order values. They appreciate its ease of use, seamless integration with various themes, and customizable interface for tailored upsell offers. The support team is also praised for their quick responsiveness and expertise in resolving issues and aiding with customizations, enhancing sales immediately after installation.

Edited July 19, 2020

From everyone at www.incaseuk.com ..... This App Is Amazing. We used to up sell under our popular products for other products we believed that customer would be interested in. It works great!

In Case UK
United Kingdom
13 days using the app
August 23, 2022

Fast support when a problem occurs (Dan has been very helpful) and overall a useful app (I use cart upsell mainly).

EMA Lighting
United Kingdom
13 days using the app
Edited August 14, 2020

Such a great app! I am so excited to see the results, thank you Sellup for your help and wonderful customer service!

Mum2Be UK
United Kingdom
13 days using the app
Edited October 28, 2020

Great app for upsells. hmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm hmmmmmmmmmmmmm

Pro Pet Grinder
United States
13 days using the app
November 20, 2022

This app was very easy to install and with the little issue I did have, I received great service from Dan in support. Very quick and helpful!

Snugglebubs
Australia
12 days using the app
February 27, 2020

I really like the simplicity and ease of setup with this app. I get the need to not be invasive with accessing customer data. But, the reporting can be improved by showing conversion rate info. It currently shows the cart adds, but not how many successful checkouts were made. It's next to impossible to tell if the upsell we create is working or should be tweaked if we can't see the conversion rate.

Style Sew Me
United States
8 months using the app
LAUNCHTIP replied February 28, 2020

Hello. Thank you for your kind review. Yes, we would require access to customer carts and order data to show a conversion rate. The add to carts is an indicator and you can use your stores conversion rate to get a pretty good estimation. We will look to put add to carts on an individual upsell for a better indicator. :)

October 12, 2020

Works great, and helps with more sales. It converts bigger sales for our business and would be recommended.

Ree Collective
South Africa
5 months using the app
May 4, 2021

This is a very good app with many possibilities to adjust. Also they provide a really good and powerful customer support. I can really recommend this app.

Probio Naturprodukte
Germany
8 days using the app
February 26, 2020

I had a minor issue with this app and my theme, reached the support and they responded right away. The issue was 100% solved. Thank you UpSell app, love this app!!!!

lojadacasainteligente
Brazil
8 days using the app
LAUNCHTIP replied February 27, 2020

Thank you for the kind review. :)

February 5, 2022

After what was an initial disappointment with the app, this was turned around quickly with a detailed explanation of how I could be helped. Whilst the app isn't quite what I am needing for my store right now, I am impressed with its simplicity and equally happy with the customer service. Bravo for persistence and not shying away from any difficulties.

Bullabaloo
United Kingdom
8 days using the app