Overall rating
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, effective upselling capabilities, and high customization level, leading to increased sales and average order value. The support team is noted for their quick and helpful responses. The app integrates well with various themes and offers multiple display options. While its pricing structure is generally liked, there was a single report of overcharging. Merchants suggest improvements like enhanced reporting features and additional functionalities such as live chat and bulk offer options.

Edited August 17, 2020

update 8/17/20 - the people at UPSELL contacted me and took initiatives to fix my problem and it's now working awesome. Wish someone had either emailed me to tell me that SELLUP is the same as LAUNCHTIP because that's the name of the software requesting access to my account. Was I supposed to know that? not sure.... But my issue is solved, so I'm happy. It works great.

the original review:
I like this, but it's only viewable on desktop. my pop-up displays weird showing up two times in a row. the "add an item" is not viewable on mobile either and since 60% of my buyers are on mobile, this takes out a huge opportunity. I emailed support and nobody bothered to answer. i definitely don't like using apps where there's zero support. looking for an alternative now

Virginia Boys Kitchens
United States
Over 1 year using the app
LAUNCHTIP replied August 12, 2020

Hey Janine. I have your support ticket marked as pending and had sent an access request. Unfortunately you declined this. In order for us to fix this issue which is limited to your store (works fine on mobile, issue is on your theme/app config) we require access. I have resent this in a last ditch effort. Kind regards, Dan.

Edited November 3, 2022

Great app, and support is very quick and helpful. Worth the fees you pay, we make a good profit off the back of the app. Thank you, team.

United Kingdom
Over 1 year using the app
September 3, 2020

It works well with our needs. I recommend this app thank you. Need a 100 characters to validate review

Over 1 year using the app
October 14, 2020

Amazing product, easy interface and adds incremental revenue with no extra effort! My customers at crabcakesmd.com are even happier than ever

Perfect Bite
United States
Over 1 year using the app
May 19, 2022

We have yet to really utilise the app because we had a little coding issue but Dan was able to sort it super quick and was a pleasure to work with! Looking forward to seeing some results!

United Kingdom
Over 1 year using the app
May 31, 2022

Its really easy to use. straight to the point. Goes great with my store and is beginner friendly. Love this app

United States
Over 1 year using the app
June 22, 2022

Asked for our buttons to match what we had on the website and the job was done, perfectly. Thank you so much!

Wild Fawn Jewellery
United Kingdom
Over 1 year using the app
September 27, 2020

Quick and easy to add upsell addon products to the ksbtuning.com bike parts store. Allows us to maximize profits.

KSB Tuning
United States
About 1 year using the app
January 18, 2021

So far this is most helpful upsell app we have found. We also love the quick, custom support from their team!

United States
About 1 year using the app
January 11, 2022

Sell-Up has been great for us. We primarily use it for Add Ons. It was easy to implement and has increased our revenue with Upsells.

United States
About 1 year using the app