Reviews (194)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase average order values through effective upsell and add-on features. It is easy to install and customize, with on-page and action offers that integrate seamlessly. The interface is user-friendly, and the support team, including a notable mention of a team member named Dan, is responsive and helpful, often providing custom CSS for further customization. Merchants appreciate the robust features and excellent customer support, making it a valuable tool for boosting sales through strategic upselling.

February 23, 2022

Customer Service is top-notch! The app worked right out of the gate but then I made a coding mistake, they came in and fixed it ASAP, and now it's working great!

Fallen Hero Cards
United States
Almost 2 years using the app
January 8, 2022

Highly customisable, easy to use and a great support! I love how you can pick on which page the upsells will kick in (i.e. cart, post purchase etc.).

Demi's Nails and Beauty
Ireland
Almost 2 years using the app
December 17, 2021

When contacting support regarding a collection page feature change on the update, Dan from the support team addressed the issue to the developers and kept me in the loop. Within five hours he was able to let me know that the developers had resolved the issue and updated me with a photo of future update plans.

Spigen Inc
United States
Almost 2 years using the app
May 26, 2021

This app is super easy to navigate! Also very helpful for up-selling products! Would definitely recommend.

Waverles
United States
Over 1 year using the app
Edited August 17, 2020

update 8/17/20 - the people at UPSELL contacted me and took initiatives to fix my problem and it's now working awesome. Wish someone had either emailed me to tell me that SELLUP is the same as LAUNCHTIP because that's the name of the software requesting access to my account. Was I supposed to know that? not sure.... But my issue is solved, so I'm happy. It works great.

the original review:
I like this, but it's only viewable on desktop. my pop-up displays weird showing up two times in a row. the "add an item" is not viewable on mobile either and since 60% of my buyers are on mobile, this takes out a huge opportunity. I emailed support and nobody bothered to answer. i definitely don't like using apps where there's zero support. looking for an alternative now

Virginia Boys Kitchens
United States
Over 1 year using the app
LAUNCHTIP replied August 12, 2020

Hey Janine. I have your support ticket marked as pending and had sent an access request. Unfortunately you declined this. In order for us to fix this issue which is limited to your store (works fine on mobile, issue is on your theme/app config) we require access. I have resent this in a last ditch effort. Kind regards, Dan.

Edited November 3, 2022

Great app, and support is very quick and helpful. Worth the fees you pay, we make a good profit off the back of the app. Thank you, team.

Dog-G8
United Kingdom
Over 1 year using the app
September 3, 2020

It works well with our needs. I recommend this app thank you. Need a 100 characters to validate review

galanckfrance-2020
France
Over 1 year using the app
May 19, 2022

We have yet to really utilise the app because we had a little coding issue but Dan was able to sort it super quick and was a pleasure to work with! Looking forward to seeing some results!

WBCo
United Kingdom
Over 1 year using the app
June 19, 2022

This app is great, had to tweak the UI quite match it with ours but nice way for customer to get motivate them to add a product to cart.

Delta Portable Power Stations USA
United States
Over 1 year using the app
May 31, 2022

Its really easy to use. straight to the point. Goes great with my store and is beginner friendly. Love this app

Boujiania
United States
Over 1 year using the app