Yaco Progress Bar , 18 reviews

Overall rating
4
Counts per rating level
  • 78% of ratings are 5 stars
    14
  • 6% of ratings are 4 stars
    1
  • 11% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
    1
March 18, 2024

The app will appear to be setup and then suddenly stop working, yet they continue to take your money and don't reply to support requests. Do not recommend!

The Belly Ring Shop
Australia
About 1 month using the app
Yaco Studio replied March 19, 2024

Thank you for taking the time to leave your review!

I'm very sorry and confused about the exprience you had.
We acknoledged your chat message and asked for details in 2 minutes.

We checked our progress bar on your shop and found the bug it seams you were talking about.
I sincerly apoligize for that.

It took us 3 hours to fix it since you first message. Then we sent you a second message asking for a confirmation from your side but we never get a reply since your very first message.

Sometimes merchants don't reply, we respect it.
Our chat system says you read all of our messages. We thought it was ok but it looks like you never got those messages.

We sent you the transcript of the conversation at your "info" email.
Please, could you check it?

We would love to give you a better experience with the app.

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