Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 8, 2022

Uptime has been a great addition to our testing suite! We didn't have any form of automated testing in place and wanted something that would ensure our ecommerce flows (add to carts, checkouts, etc.) were working properly, and give us peace of mind. We regularly collaborate with the Uptime team, who have a deep knowledge of Shopify stores/backend, to identify and set up automated tests for important flows on our store. Setting up flows is super easy and very intuitive to do. So far Uptime has identified quite a few breaks in our functionality, right as they happened and allowed us to quickly fix the issue. When any functionality breaks, Uptime immediately notifies us via email so we can work on a fix as soon as possible and minimize any impact on store revenue or customer experience. With the upcoming holiday/BFCM shopping season, we're excited to set up new flows for all promotional landing/sale pages to ensure that our most important shopping experiences are working properly during what we consider to be the most important shopping season of the year. Finally, using Uptime has saved our team many hours of manual QA with their automated tests, and we use the time saved to focus on new strategic work for our business! I’m super excited for new functionality the Uptime team is working on, and now consider Uptime a crucial testing tool for our stores.

Branch
United States
About 2 months using the app
November 2, 2022

This app is a life-saver. It notifies us of outages and issues that our website may be experiencing. The best part is that it connects with our slack channel so that anyone on our team can be notified instantly.

Skin Grip
United States
About 2 months using the app
December 13, 2022

great app, competitive price, and awesome support. One uptime notification that saves a broken funnel could pay for the fee REAL quick.

SaltWrap
United States
About 1 month using the app
March 3, 2023

There was a few times within the last year that Shopify’s checkout was out and our sales per hour went from the thousands to zero. Unfortunately, we weren’t aware of the outage until we checked sales that night, but we had already spent the ad dollars. Uptime is super easy to implement and use and having it installed gives me so much peace of mind. We’ve gotten many notifications of potential outages and have been able to check if our store has been affected right away. The ROI of saved marketing dollars is a complete no brainer and would recommend that all merchants install Uptime on their store!

She's Birdie
United States
About 1 month using the app
July 18, 2022

Must have app for anyone running paid ads. If you're running paid ads, and the site goes down you're literally burning money. Happened to us twice last and each time we burned several thousand dollars because it took house many hours to realize that shopify was down, so having something like this is an absolute must have

Uproot Clean
United States
26 days using the app
Jagged Pixel replied July 22, 2022

Thanks so much for the review! We hope Uptime gives you peace of mind knowing your store is always being monitored for issues!

August 7, 2022

Knowing if a domain or Shopify in general is up or down is important. But you want to know what is even more important? - our customer flows. Like from landing on page, to selecting variants, adding to cart and more. Uptime is exceptionally easy and remarkably valuable to us. We were using tools to monitor up and down of base URLS, but had nothing that was adding into his the ability to replicate flows with an easy to use recording tool, and then stacking on-top of this the Shopify status alerts too. There are smart ways to alert our various teams in slack and email of a problem. Knowing, very quickly, if we have broken something is priceless the moment we need it. Super happy with this application. Thanks so much to the team behind it!

The Natural Patch Co
Australia
26 days using the app
August 31, 2022

Great app - super helpful and really have enjoyed working with the team so far. I was looking for an app similar to this that would help flag whenever my store was down or there was something wrong with the checkout. This has already paid for itself many times over, highly recommend!

NoonBrew
United States
13 days using the app
Jagged Pixel replied September 6, 2022

We're so happy to hear Uptime was exactly what you were looking for! We hope the app continues to provide some peace of mind to you and your team :)

November 2, 2022

We were searching for such an App before but all other solutions were not specifically developed for the Shopify ecosystem. Now we finally have peace of mind. Highly recommend!

ORTTU
United States
8 days using the app
November 4, 2022

Love this app. Really cool way to automate testing on your website. Super easy to set up and the test flows can monitor every nook and cranny of your website. It can even monitor 3rd party app outages. Has everything you need in a QA tool

Linus Bike
United States
1 day using the app