USAdrop‑Global Dropshipping , 157 reviews
Honestly the number 1 app for fulfillment. App is great, people at USAdrop are great and proactive, really helpful. thanks a lot
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Orders took over 45+ days to get delivered and half of the customers received broken products. My agent's name was Minn Q, we made an agreement on the price and she raised the price right after I paid them and told me I need to pay more for them to ship out the products and I can't get a refund. I made sure to confirm the price multiple times and even have proof. They also made me pay extra fees for the order I had already placed twice after we agreed that there will be no more extra fees. Both of the agents Minn Q & Heidi decided to delete the images, chat and completely ignore all my text for 3 days now after I sent them proof of many customers receiving completely broken products. We clearly had the agreement that they would resend the product if the customer received a broken or damaged product but it looks like they are going to try to steal the money and not respond at all. I am now dealing with non stop customer complaints and chargebacks every single day and both of the agents Minn Q & Heidi have not responded to me in 3 days. I am not worried, I have all the images and chat that they deleted saved and I am in contact with my legal team. I will go make sure they fix the mess they have made.
Dear customer,
We sincerely apologize for the negative experience you had with our company. It is never our intention to cause inconvenience or dissatisfaction to our valued customers.
We understand that there were issues with the delivery of your orders and some of the products were received broken. We also acknowledge the miscommunication regarding the agreed price and additional fees, which has caused frustration on your part.
We assure you that we take these matters seriously and are currently investigating the situation. We would like to make it right please, contact us directly to discuss the details of your refund.
We apologize for the delay in our response and the inconvenience caused. We value your business and hope to regain your trust in our company.
Best regards,
USAdrop
USA Drop is the best app for dropshipping. Its very simple and functional. With few clicks you can fulfill your orders or source new products. The service of the agents is very good as well. They answer all your questions and help you within 8 hours. 5 Stars for the app.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
The app works perfectly with my Shopify store. I just need to import products to my store with clicks and sell them. It makes everything convenient and more efficient.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Great dropshipping company! USA Drop streamlines the process of Dropshipping and automates everything, making you more time focusing on store marketing.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Their customer service is great!Each time when I asked a question thru the online chat, they almost always responded in just a few minutes. And were helpful & friendly. Recommended.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Hey I really do love the Shopify.com experience. A very satisfied customer right here. Great job guys, keep it up. Thank you.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I would highly recommend this app.I'd love to thank Cecilia for her patience,her help.I was clueless i was stuck ,i was stressed,she took her time and explained everything to me from a to z.she's the best agent anyone could ask for.USADROP IS CREME DE LA CREME.Hopefully she gets noticed for her hard work.She's the ultimate best agent ever.I'm very lucky to have an agent as Cecilia.Shes such a kind,calm soul.I wish you all the best,Cecilia cause the best deserve the best.USADROP OR NO DROP,USADROP = THE BEST OF THE BEST.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I like their winning products. The Team is very responsive and cool. I'd like to thank Cecilia btw...
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Great support and app so far, I heard a lot of people using this app to fulfil their orders and I'm liking it so far.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!