Reviews (266)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the responsive customer support, fast shipping times, and user-friendly interface that streamline dropshipping operations. They value the wide selection of quality products at competitive prices and the seamless Shopify integration that simplifies order and inventory management. Customization options like private labeling are also highlighted, helping merchants enhance their brand identity and contribute to business growth.
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Failed to deliver hundreds of orders that I paid them to ship. Many were "shipped" with fake, illegal postage. I have lost so much money. They blame the freight forwarder and take no responsibility. I have begged Rick, Beatrice and other customer service agents for help. They only tell me that it is my "salesperson" who must help me resolve the orders. Nita, my salesperson stays silent and does not respond. No one will help. I have been trying for months to get my money back that I paid this company - no one helps and my orders are still not delivered for over 2 months, tracking stopped and all orders are lost. DO NOT TRUST THIS COMPANY WITH YOUR MONEY.
Dear friend，
We sincerely apologize for the inconvenience. We are currently coordinating with other departments to resolve the issue and are actively investigating the matter. Thank you for your patience and understanding as we work on this.
Best regards
USAdrop Team
They are a complete scam company. I used their service to ship goods to customers. Before the goods arrived, they suddenly increased the price or asked me to cancel the service. I wasted a lot of time. This irresponsible company should go bankrupt.
Hi friend，
Thank you for your feedback. We understand your concerns; however, we regret to inform you that we cannot proceed with your request.
Our team attempted to contact you via WhatsApp immediately, but unfortunately, we did not receive a response.
We also sent multiple follow-up emails to confirm the situation, but there was no reply from your side.
Given these circumstances, the issue was not caused by us, and we cannot take responsibility or provide compensation. Implementing your request would result in a loss for our business, which is not feasible.
We value your business and are open to working with you to find an alternative resolution. Please let us know how you would like to proceed.
Best regards,
USAdrop
NOT WORK
Dear customer,
I want to sincerely apologize for frustrations you've encountered with our services. Your feedback is invaluable, and we take it seriously.
I want to assure you that we are actively addressing these issues. We are committed to improving our processes to provide a more reliable and satisfactory experience for our customers.
If there are specific concerns or if you have further questions, please feel free to reach out to our customer support team. We are dedicated to resolving any outstanding issues and ensuring your satisfaction moving forward.
Thank you for your understanding and for giving us the opportunity to make amends. We appreciate your patience as we work towards enhancing our services.
Sincerely,
USAdrop Support Team
According to the Shopify App Store, this is free for the pricing, but when you get into it, if you want to really do anything, you need to subscribe for either a monthly subscription or an annual subscription and there are different amounts that you would choose from. The free level doesn't really give you much of anything as they incentivize you to subscribe if you want to really do anything. I also received a message from Daniel, who's a sales manager, on WhatsApp asking if I had any questions and when I asked about the subscription requirement and the response was a reaction of embarrassed, but nothing else.
horrible app i don't recommend it to anyone to use it, its the worse ever
even you cant have the stock for the product that you want and i text them for help they don't even care , unbelievable
If you're just starting out or only dealing with small orders, USAdrop-Global Dropshipping is an excellent platform. It’s easy to manage and doesn’t come with a ton of extra fees.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Good for US Dropshippers
USAdrop is a great choice for anyone based in the U.S., especially if you’re focused on local dropshipping. Shipping times are a huge advantage over other platforms.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I've had several issues where products were out of stock without warning, leading to delayed shipments and frustrated customers. It’s a bit of a risk, but the platform is otherwise solid.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
USAdrop is a fairly basic dropshipping platform. It’s good for beginners but doesn’t offer the advanced features some larger dropshippers might need. Still, it does the job.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I’m really happy with USAdrop. The products are affordable, and shipping is super fast. It’s the perfect solution for my business.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!