Reviews (202)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, particularly noting agents like Rick and Rachel for their responsiveness and professionalism. The app is appreciated for its user-friendly interface and smooth integration with Shopify, which simplifies store management and product expansion. Features like automated order processing and reliable shipping are commended for boosting operational efficiency and customer satisfaction. Additionally, its extensive, trendy product catalog and competitive pricing are seen as providing good value, while personalized service and global shipping capabilities further enhance its appeal as an effective dropshipping solution.
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At first it was a rough start, but Finally things are moving as it should. Customer service is very helpful as soon as I ask any question on the fly. So happy I don't have to call anyone for simple questions. Great Job, Customer service.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
My experience up to this point at the beginning of my Dropshipping journey has been a positive one. The chat team has been very helpful and have always been there to give a helping hand. So far, so good, is what I can say, since I have had other negative (very) encounters with other dropshipping suppliers. USAdrop, one of the best!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I couldn't be happier with USA Dropshop! Their 24/7 customer support is always on standby and responds in no time. The agents are incredibly kind and efficient, making the entire process smooth and hassle-free. Highly recommend for anyone looking for reliable and quick service!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Good customer service, I am still figuring everything out and they have been helpful.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I really appreciate this platform for their responsiveness and seriousness. They take the time to explain everything to us when we have a question, I recommend them. I haven't started selling through their platform yet, but the exchanges I'm having for my launch with their platform are very remarkable.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
What I love about USADrop is their responsive chat feature. Whenever you have a problem or just can't figure something out, an agent will guide you to the solution. I am not tech-savvy, so I appreciate them.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
it's just marketing from what i see, according to the orders i've placed none have arrived in the usa in 8 days, i want to downgrade my plan because i think that up to now it's not worth paying them and it's not possible because i have to wait for them to charge me for the full month again. i have to say that my sales agent Nita is nice and attentive to any questions or orders, everything has to be resolved by your sales agent because the general agents of the web have no access to anything and don't know anything and the negative point of this is that my agent and i have many hours of difference, apart from everything she is very kind and offers me good prices.
Dear Customer,
Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced regarding the delivery time of your orders. Your concerns have been noted, and your sales agent, Nita, will continue to actively follow up on this issue to ensure that it is resolved as quickly as possible.
We appreciate your patience and understanding in this matter. If you have any further issues, please feel free to contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.
Thank you for your continued trust in our service.
Best regards,
USAdrop Team
I have been very well helped by customer service they are fast and always find a suitable solution! highly recommended!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I was able to resolve the issues with my website thanks to Rick's help. I am grateful.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
USADROP is really cool and is much cheaper than other platforms you can think of.
They also have a high-quality product, first-class customer service, and fast shipping time.
I highly recommend them to anyone who is looking for a sustainable supplier and peace of mind
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!