Reviews (242)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support, user-friendly interface, and efficient order fulfillment process. Features like responsive chat support and seamless Shopify integration are highlighted, along with a comprehensive product catalog and competitive pricing. The global shipping capability is also appreciated for enabling international market reach, making it a valuable tool for enhancing the profitability and operational efficiency of dropshipping businesses.

January 19, 2023

I am quite new to dropshipping and please I have a lot of questions that sounds wired and stupid. Whereas my agent and the customer service are professional. They always answer my questions one by one patiently. Thank you, USADROP!

AAA 1 Mart
United States
About 2 months using the app
USAdrop replied January 24, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

September 25, 2023

USADrop has been an absolute game-changer for my e-commerce business. Their seamless integration, reliable shipping, exceptional customer support, global reach, cost-effective solutions, and peace of mind have transformed my Ecommerce experience. I highly recommend USADrop to anyone looking for a top-notch 3PL dropshipping partner. They are true professionals dedicated to their clients' success.

Dreadful Delights Shop
United States
About 1 month using the app
USAdrop replied September 26, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

September 27, 2023

best agent e best service, great

Comfortify SE
United States
About 1 month using the app
USAdrop replied September 28, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

August 15, 2023

Their agent Rick was really helpful!!!
He helped me with a lot issues that i had and answered every my questions.
Amazing service!!!

KiGets
Czechia
About 1 month using the app
USAdrop replied August 16, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

August 23, 2023

A great platform and a great customer support. I will recommend every store owner to try their great service !

Wonder Products
Italy
About 1 month using the app
USAdrop replied August 24, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

June 10, 2022

Quick response time. Customer service is there to help when needed. Turn-around time is quick and the shipping timing is very fast. I love USAdrop

EbikesOnline12
Pakistan
About 1 month using the app
USAdrop replied June 10, 2022

Thank you for your positive review and praise of customer service! Sparing no effort to make dropshippers boost their business is the ultimate goal of USAdrop!

October 10, 2023

Perfect Customer service! The agents even find you perfect suppliers so that you don't have to do it yourself!. And the good thing Is that the 50 first sales are for free! that's perfect to start a business. This app is way better then any other like zendrop or cj. Just get it, you wont regret it!

NBA Glow
Germany
About 1 month using the app
USAdrop replied October 11, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

May 18, 2023

Great prices, fast shipping, helpful and friendly staff. Really happy with USADrop and I'm excited to use their extra-fast shipping arrangement

TORNADOMIX
United States
18 days using the app
USAdrop replied May 19, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

Edited February 25, 2024

I CHOSE TO SUSPEND THE SERVICE.

ttp0095
Mexico
8 months using the app
USAdrop replied August 20, 2023

Dear Customer,

We sincerely apologize for the inconvenience you've experienced. Let's work together to resolve this issue. Currently, we're unable to locate your account information and are unaware of your agent's details. Could you please provide us with specific information so we can assist you promptly?

Please reach out to our support team at:
Email: Info@USAdrop.com
WhatsApp: Rick WhatsApp: +86 133 3602 2767

This will help us understand how to proceed further.

At USAdrop, customer satisfaction is our top priority, and we are committed to improving our services. Rest assured, your concern will be addressed promptly.

Warm regards,
USAdrop Support Team

October 10, 2022

My experience working with them has been great! Rachel was very attentive and patient. She can solve all problems, which is very reassuring to me. Highly recommend them for anyone in the e-commerce space.

homeflydealz
France
10 days using the app
USAdrop replied October 10, 2022

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!