UserLoop AI Surveys & Popups
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Turn customer feedback into growth with AI-powered surveys
UserLoop turns customer feedback into decisions your whole team can act on. Capture pre-purchase insights with storefront popups and app blocks — no code needed. Run post-purchase surveys on your thank you and order confirmation pages and by email. Connect your data to Claude or ChatGPT via MCP — ask questions, spot trends, and get answers. Share scheduled AI reports across marketing, product, and support. Auto-translate surveys into 100+ languages. Reward responses with discount codes.
- All-in-one platform: surveys, quizzes, and video feedback together
- Connect survey data to Claude or ChatGPT via MCP — ask anything
- Storefront popups & app blocks capture feedback before the sale
- Smart product quizzes guide shoppers to perfect purchases
- Multi-language support with automatic translation to 100+ languages
Languages
English, French, German, and Spanish
Works with
- Customer accounts
- Google Reviews
- Truspilot Reviews
- Facebook Reviews
- Klaviyo
- OpenAI
- Meta
Categories
Form customization
Submission management
Pricing
Free Basics
Free
Features
- 50 Responses Per Month
- 1 Survey
- 3 Questions per survey
- 5 Question Types
- AI Question Writer
Unlimited
$19 / month
or $200/year and save 12%
Features
- Unlimited Responses
- 3 Surveys
- 10 Questions per survey
- Discount Code Rewards & Incentives
- Data Export
- PDF & Email Reports
7-day free trial
Plus
$99 / month
or $950/year and save 20%
Features
- Unlimited Responses
- Unlimited Surveys
- Unlimited Questions
- Discount Code Rewards & Incentives
- Data Export
- PDF & Email Reports
- Unlimited Team Seats
- Video Feedback
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (22)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We’ve really enjoyed using Userloop for our monthly customer surveys. We’ve been on the platform for a while now, and it’s clear the team is consistently improving the product. Their customer support has been stellar — responsive, helpful, and genuinely receptive to feedback and feature suggestions.
The only enhancement I’d love to see is an easier way to export insights and analytics in a more flexible format for deeper reporting and analysis. Aside from that, it’s a strong, reliable tool that’s become an important part of our feedback process and one I’d absolutely recommend.
Thanks so much for your review and all of your feedback and suggestions on the product! We'll reach out to you directly to get more feedback about your ideas for reporting and analysis - we'd love to make further improvements there.
We've been using this app on multiple stores for over a year now and can attest that the app has a very user-friendly UX, lots of useful functionalities and great customer support!
Killer App! Every year it just gets better and better. Our fav feature is that it tags the user & all of the products they bought along with giving unique discount codes at the end of surveys.
Also... better yet. SUPER responsive team. We've even had the pleasure of talking to the owner numerous times; Great Guy! He's always looking for feedback. Truly smart & motivated guy.
Thanks for being an amazing UserLoop customer - really appreciate all your feedback!
Support
App support provided by UserLoop.
Resources
Launched
March 22, 2021 · Changelog
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