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About this app
Launched
March 22, 2021
Languages
English
Categories
Feedback and surveys , Support - OtherWorks with
Slack, Google Reviews, Truspilot Reviews, Yelp Reviews, Facebook Reviews, KlaviyoAI powered surveys for attribution, feedback and insight. Collect responses at checkout & by email.
Discover your most profitable marketing channels with surveys at every step of your store's experience. Get to know who your customers are, and what they want. Survey customers at checkout, when they abandon cart, upon delivery and more. UserLoop has OpenAI ChatGPT built right in to help you write best-practice survey questions, and to analyze customer responses. Identify high-value customer segments. Learn how to improve your product offering. Track customer satisfaction.
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Survey customers at checkout, by email or link
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Responses are linked to order data. See each response's AOV & total sales volume
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Get OpenAI ChatGPT powered insights on your highest value customer segments
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Multiple choice, open ended, date or video questions.
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Export your response data to CSV or other tools via integrations.
Pricing
Free
Free
- Up to 2 Surveys
- Up to 3 questions / survey
Starter
$29/month
- Up to 5 Surveys
- Up to 15 questions / survey
- PLUS
- Discount Codes
- Data Export
- Embeds
- Survey Copilot AI
Scale
$99/month
- Up to 20 Surveys
- Up to 25 questions / survey
- PLUS
- Klaviyo, Aftership, API
- Word Clouds
- Shopify Tags
- Email Import
- SDK
Pro
$229/month
- Unlimited Surveys
- Unlimited Questions / Survey
- PLUS
- Customer Video Responses
Free
Free
- Up to 2 Surveys
- Up to 3 questions / survey
Starter
$29/month
- Up to 5 Surveys
- Up to 15 questions / survey
- PLUS
- Discount Codes
- Data Export
- Embeds
- Survey Copilot AI
Scale
$99/month
- Up to 20 Surveys
- Up to 25 questions / survey
- PLUS
- Klaviyo, Aftership, API
- Word Clouds
- Shopify Tags
- Email Import
- SDK
Pro
$229/month
- Unlimited Surveys
- Unlimited Questions / Survey
- PLUS
- Customer Video Responses
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
22 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Great app with amazing customer support.
We have been using the app for three months now and everything works exactly as we expect.
When we missed a feature in the app, we contacted support. A few days later, the feature was already implemented. We can now automatically add the survey answers as a tag to the Shopify customer account. Thanks for that!
The AI Email Report is also very helpful and gives a good overview of all data.
We highly recommend the app!
Thanks for the review and for suggesting the new Shopify auto-tagging feature!
Glad you also like our new AI email reports - we're excited to help you collect more customer insights 🙌
It's SO easy to set up, gives me a TON of valuable information and the customer support is SO FAST. This one is a no brainer.
Also the owner of the app is experimenting a lot with AI right now and how he can make the questions and data better for users. Great work!
After the privacy changes Apple made, it has become very difficult to figure out where your customers come from and Userloop has helped us solve this problem.
Demasiado espectacular!!! La recomiendo muchísimo para cualquier tipo de tienda. La información que brindan las encuestas de clientes son demasiado útiles y tu escoges que quieres preguntar. Intente añadir las encuesta manualmente con código pero fue un fracaso, busque en google como hacerlo mas fácil y aparecio UserLoop es muy facil de instalar, muy facil de configurar, la amo! la mejor aplicación del mundo mundial. Too spectacular!!! I highly recommend it for any type of store. The information provided by the customer surveys are very useful and you choose what you want to ask. I tried to add the surveys manually with code but it was a failure, I google how to make it easier and it UserLoop appeared, is very easy to install, very easy to configure, I love it! the best application in the world.
Really simple app to install, great UX and fantastic customer service. The free plan is brilliant for us at the moment as we grow. Ideally there would be a plan in-between Free and $29 dollars a month, to enable the data export, but this is being super super picky :)
Don't hesitate to toggle this app in - highly recommended!
About this app
Launched
March 22, 2021
Languages
English
Categories
Feedback and surveys , Support - OtherWorks with
Slack, Google Reviews, Truspilot Reviews, Yelp Reviews, Facebook Reviews, KlaviyoBuilt by UserLoop
Support
Send a message+44 20 3627 8655
support@userloop.io
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