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About this app
Launched
March 22, 2021
Languages
English
Categories
Feedback and surveys , Support - OtherIntegrates with
Slack, Google Reviews, Truspilot Reviews, Yelp Reviews, Facebook Reviews, KlaviyoChatGPT powered surveys for feedback and customer insight. Collect responses at checkout & by email.
Transform your online store by harnessing zero-party data collected directly from your customers throughout their shopping journey. With a simple one-time setup, you'll be equipped with a continuous stream of valuable insights. Leveraging the latest OpenAI ChatGPT technology, UserLoop intelligently analyzes customer responses to help you pinpoint high-value customer segments. Elevate your eCommerce store's performance by understanding your customers like never before.
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Survey customers at checkout, by email or link
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Responses are linked to order data. See each response's AOV & total sales volume
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Get OpenAI ChatGPT powered insights on your highest value customer segments
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Multiple choice, open ended, date or video questions.
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Export your response data to CSV or other tools via integrations.
Pricing
Free
Free
- Up to 50 responses / month
- Up to 2 Surveys
- Up to 3 questions / survey
- 50 outbound emails / month
Starter
$29/month
- 300 responses / month
- Up to 5 Surveys
- Up to 10 questions / survey
- 200 outbound emails / month
- Export to CSV
- Question Templates
Scale
$59/month
- 1000 responses / month
- Up to 20 Surveys
- Up to 15 questions / survey
- 1000 outbound emails / month
- Export to CSV
- Question Templates
- UGC Video
Pro
$149/month
- 10k responses / month
- Unlimited Surveys
- Unlimited questions / survey
- 5k outbound emails / month
- Export to CSV
- Question Templates
- UGC Video
Free
Free
- Up to 50 responses / month
- Up to 2 Surveys
- Up to 3 questions / survey
- 50 outbound emails / month
Starter
$29/month
- 300 responses / month
- Up to 5 Surveys
- Up to 10 questions / survey
- 200 outbound emails / month
- Export to CSV
- Question Templates
Scale
$59/month
- 1000 responses / month
- Up to 20 Surveys
- Up to 15 questions / survey
- 1000 outbound emails / month
- Export to CSV
- Question Templates
- UGC Video
Pro
$149/month
- 10k responses / month
- Unlimited Surveys
- Unlimited questions / survey
- 5k outbound emails / month
- Export to CSV
- Question Templates
- UGC Video
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
20 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Learn more about your customers with this powerful and simple to use app. My only regret is that I didn't install it sooner!
It's SO easy to set up, gives me a TON of valuable information and the customer support is SO FAST. This one is a no brainer.
Also the owner of the app is experimenting a lot with AI right now and how he can make the questions and data better for users. Great work!
Great app with amazing customer support.
We have been using the app for three months now and everything works exactly as we expect.
When we missed a feature in the app, we contacted support. A few days later, the feature was already implemented. We can now automatically add the survey answers as a tag to the Shopify customer account. Thanks for that!
The AI Email Report is also very helpful and gives a good overview of all data.
We highly recommend the app!
Thanks for the review and for suggesting the new Shopify auto-tagging feature!
Glad you also like our new AI email reports - we're excited to help you collect more customer insights 🙌
About this app
Launched
March 22, 2021
Languages
English
Categories
Feedback and surveys , Support - OtherIntegrates with
Slack, Google Reviews, Truspilot Reviews, Yelp Reviews, Facebook Reviews, KlaviyoBuilt by UserLoop
Support
Send a message+44 20 3627 8655
support@userloop.io
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