Reviews (1,810)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this mobile app builder for its user-friendly, no-code platform that effectively converts online stores into mobile apps, boosting sales and customer retention. It features a drag-and-drop interface, real-time Shopify syncing, and customizable options like push notifications and in-app purchases. The integration process is noted for being fast and reliable, with a support team that is responsive and helpful, particularly during the smooth onboarding process. Specific team members, such as Priyanka and Gopal, are frequently commended for their exceptional service. Merchants appreciate the significant increase in traffic and enhanced customer engagement provided by the app.

June 28, 2022

Team is very supporting and helpful. Very nice experience working with them.
App is very easy to use.

Misfit Panda
India
43 minutes using the app
December 26, 2022

Easy onboarding process, everyone is nice and easy to work with! Can't wait for my customers to start using the new app.

Lou & Company
United States
42 minutes using the app
August 18, 2022

The team was very helpful. They helped me to design the app and were very supportive. I'm very excited to start this journey.

Dubai Animal Mart
United Arab Emirates
37 minutes using the app
April 23, 2021

Ranjan answered ALL of my questions and then some! talk about amazing customer service! I am so excited to launch my app and watch my business grow! THANK YOU!

The Sunshine Shop, TX
United States
35 minutes using the app
June 25, 2019

I have no support at all , not one help or answer my questions, still ignore all my chats . i don't recommend .

O Mercadin
United Kingdom
About 1 hour using the app
Vajro Inc replied July 12, 2019

We are extremely sorry for not being able to reply you immediately due to network fluctuations. One of our major strengths is the way we respond to our customers promptly and we always posses customer first philosophy to make sure, we help them to build their mobile app.

We are concerned about your comments and we look forward to make this right for you. You may contact us at support@vajro.com anytime.

Team Vajro

August 16, 2020

Installed this app for a total of 5 minutes and one of their reps emailed me 5 times in under two hours on a Sunday evening trying to get me to schedule a Zoom call. Extremely annoying and invasive. Seems super sketch.

The Vault Queen
United States
2 minutes using the app
Vajro Inc replied August 16, 2020

Hi Alessandro! First up, my apologies for being annoying. We understand that a lot of Shopify store owners are free on weekends to try out plugins like Vajro. And since you installed on a Sunday evening, we thought that you may have had the time to get on a zoom call with us - and it is precisely for busy entrepreneurs like you that we have our support open 24/7/365. Your point is well taken - we'll be careful about how many times we message people in a short span of time.

Edited March 23, 2022

OK. Let me tell you something about Vajro app. The customer service is the best I encounter in long time, I’ve attempted to create an app before but I was never happy with the final product. This time finally, I am very satisfied with the outcome. The app’s design is a great example of the team’s talents. The app’s ease of use and looks very professional, have video live option! That was another feature that stunned me. I have been attempting to create a mobile app for a long time, and this one, combined with the customer service, could not have been any better for me. I just love working with this app! And will upgrade to the maximum plan. Daily Mind

Daily Mind
United Kingdom
October 25, 2024

Cavicinno
Germany
3 days using the app
August 12, 2024

Cotton Culture
India
19 days using the app
November 25, 2023

Modern Rockstars
United States
About 3 hours using the app