Reviews (1,844)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this mobile app builder for boosting sales and customer retention, praising its seamless Shopify integration and support for iOS and Android. They value the customization options, such as push notifications and in-app purchases, for enhancing customer engagement. The user-friendly interface and responsive customer support make setup easy, while features like unlimited push notifications and live sales further enrich the marketing experience.
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Extremely helpful with setup, consistent communication & detailed explanations ... really looking forward to using the app as an additional sales channel.
Team is very supporting and helpful. Very nice experience working with them.
App is very easy to use.
Easy onboarding process, everyone is nice and easy to work with! Can't wait for my customers to start using the new app.
The team was very helpful. They helped me to design the app and were very supportive. I'm very excited to start this journey.
Ranjan answered ALL of my questions and then some! talk about amazing customer service! I am so excited to launch my app and watch my business grow! THANK YOU!
I have no support at all , not one help or answer my questions, still ignore all my chats . i don't recommend .
We are extremely sorry for not being able to reply you immediately due to network fluctuations. One of our major strengths is the way we respond to our customers promptly and we always posses customer first philosophy to make sure, we help them to build their mobile app.
We are concerned about your comments and we look forward to make this right for you. You may contact us at support@vajro.com anytime.
Team Vajro
I would be cautious with this app. We have another Shopify store we used it for - and I am in this account to leave a more accurate review. When you first set up, they present a review request prior to the work being done - so you think you are leaving a review toward the end, however you are not. The customer service upon the first meeting is outstanding. So naturally, you leave a 5-star review. Then, after the review is left all the problems arise. This account was first set up incorrectly with Apple. We have a boutique business, and they set it up as an Individual account. It still says my personal name on the app. Our business is an LLC with a DBA of our Boutique. They did not ask the appropriate questions during the set up to set it up correctly. On Android, we cannot verify our business since it is an LLC with one name but legally doing business as another name. All of our utility bills are under our LLC. Once again, it was submitted incorrectly. They basically came in, threw something together, requested a premature review, left us a bundle of problems, and took the $100 monthly fee. Shopify is steering clear because this is a third party app. They have reached out to offer a complimentary marketing person to help us with getting more business, but no one of any such person reached out. We are at a loss since the entire app was setup with Apple and Android incorrectly, and now we cannot use an app with our store.
Installed this app for a total of 5 minutes and one of their reps emailed me 5 times in under two hours on a Sunday evening trying to get me to schedule a Zoom call. Extremely annoying and invasive. Seems super sketch.
Hi Alessandro! First up, my apologies for being annoying. We understand that a lot of Shopify store owners are free on weekends to try out plugins like Vajro. And since you installed on a Sunday evening, we thought that you may have had the time to get on a zoom call with us - and it is precisely for busy entrepreneurs like you that we have our support open 24/7/365. Your point is well taken - we'll be careful about how many times we message people in a short span of time.
OK. Let me tell you something about Vajro app. The customer service is the best I encounter in long time, I’ve attempted to create an app before but I was never happy with the final product. This time finally, I am very satisfied with the outcome. The app’s design is a great example of the team’s talents. The app’s ease of use and looks very professional, have video live option! That was another feature that stunned me. I have been attempting to create a mobile app for a long time, and this one, combined with the customer service, could not have been any better for me. I just love working with this app! And will upgrade to the maximum plan. Daily Mind