The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The CAI Store
We have been using Vamaship for over a year now and are really happy with their services. The Backend team does a great job at understanding where they can improve and work on the feedback that is given.
Thank you for your review!
We are much obliged that you shared your feedback with us the other day.
The analytics features that we discussed are about to be rolled out.
We hope you find them to your liking!
We will endeavour to be better so that we become worthy of a 5-star review :-)
They have lost our 13 shipments and nobody at Vamaship is taking the ownership of the issue now. Very poor service and zero co-ordination. Use this service at your own risk.
Guys pls dont install this app they will not reimburse your c.o.d payment . pls service is olso poor you will just end up loosing your payment as well as your products ..
PRICEPLEXS STORE INDIA
It's been 3 Months my account from Shopify is still in review. Even after mailing them it's of no use. Waste app. Shiprocket is better
Great app for Indian small e-Commerce business.
good support and nice plugin and also very competitive shipping rate.
Best shipping solution partner for all types of businesses. Onboarding is fast and easy, and the personalised support we have for any issue is extremely helpful. Competitive pricing, fast COD remittance, vast pin code coverage, consumer friendly tech, all of these make VAMA ship our reliable fulfilment partner. We've been working with them in multiple ventures and would highly recommend any of you who is considering them.
WOST COMPANY EVER if you do e-commerce! There is zero communication between Vamaship and it's courier partners. We've lost a lot of sales and customers because of this company. Tons of orders were shipped and NEVER attempted. Customers wait for the entire transit journey only and the order is returned with no attempts. They simply just initiate Returns and charge you for them. They also let you ship COD orders to pincodes and then suddenly at time of delivery (After 10 days) the pincode becomes unserviceable and the order is returned. The request to re-attempt the deliveries are NOT communicated to the courier partners so a lot of orders are returned. They change the weight of orders after they are shipped and charge you immediately without even letting you appeal the weight charges. Please stay away from this company.
I am using this app from last 1 year and its fantastic and best shipping apps for India. maximum covered cod pin cods and very friendly Customer Service
I have been using Vamaship for over a month now. Overall I have had a decent experience with them.
The customer service definitely needs improvement. If you call on the Toll Free number, nobody will pick up. Also, if you write a mail/raise a ticket, they will not even respond on that and that becomes a major challenge.
Another issue I have is that if a customer has requested for future delivery, and even after giving NDR instructions, the re-attempt doesn't happen the next day and the package goes on hold. It has happened to me multiple times where customers have called us and mentioned that no re-attempt has been made.
These are the two major challenges that I am facing currently while using Vamaship.
But, overall, Vamaship has been performing decently well. I just hope they do something to reduce the NDR's as it impacts the business in a massive way.
Dope Coffee Roasters
That pretty much sums it up!!
Keep up the great work "Team Vamaship"