Variant Option Product Options

Variant Option Product Options

Reviews (1,045)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive customization capabilities, particularly useful for businesses offering custom products such as bicycles and made-to-order apparel, as well as for managing complex restaurant menus. It supports a wide range of product variants and options, including colors, sizes, and custom text fields, with additional features like image uploads and functional logic to guide customer choices. The user-friendly interface is easy to install and navigate, and the customer support is praised for being responsive and helpful, with special mentions of support staff like Jon and Martin for their effective communication and problem-solving skills. Merchants describe the app as a game-changer that significantly enhances their online stores' functionality and customer service.

November 13, 2020

This is a really good app which fits my requirements. On top it, price is pretty competitive which makes it a lucrative deal. I had an issue theme compatibility with this plugin and it was resolved pretty quickly. Kudos to the team.

Nancy HomeStore
Netherlands
Over 2 years using the app
September 26, 2020

Great application, I can easily customize the product. It saves me time !. But it would be perfect if the app could create a template option to easily edit multiple products of the same type. And price maybe higher than other apps, but it very good

Dorin Graphics Tee
United States
Over 2 years using the app
Relentless Apps replied September 26, 2020

Thank you for the review.

This feature for a product template is on our radar. We just need some time to develop it. At the moment we have a duplication tool to copy your settings onto other products.

Edited July 21, 2020

The Best Custom Product Options app is super easy to use and gives the flexibility my site needs for custom product orders with multiple options and loads of variants within some of those options. I wanted to make a change to my website and was unsuccessful using Shopify's code editing instructions, so I gave it one last shot by messaging the developers of this app to see if their product, which I have already been using and love, might be capable of making the "fix" for me. I had a response within a few hours which included my solution, screenshots verifying they actually looked at MY site to make sure it worked, and a follow-up that they were adding an updated help article for other users. Top-notch customer service is so important when you're running an e-commerce site. I'm really happy I chose this "product option" app out of all of the options!

Maven Wares
United States
Over 2 years using the app
Edited February 26, 2021

STOP! If you read no other review read this one. Firstly amazing customer service. All of my issues have been immediately addressed with kindness, patience, and a willingness to help. It is clear that their customers are important to them. In addition to one on one help, they have an abundance of information provided in their knowledge base which makes customizing your product page super easy. It also looks polished and professional which is hard to do when you have many different options and variants as I do. Their back end and ability to copy settings to a different product is fantastic. There are so many options it truly is an amazing app. Now with that being said. I had a major issue with not being able to use discounts in my shop with this app. The solution given was confusing and did not seem valuable to me. After writing a review Jon reached out to me to see how they could help. After speaking with me, and Jon personally doing some investigation for me, I was able to use the Kart Discount (KD) app with no problem. There are a few things here that will make it more clear on what you are getting and why it is worth it and actually a good solution to the issue they addressed. Firstly you have 3 plans to choose from and they say "only for so and so plan" this does not mean you have to have that Shopify plan to use that tier just that if you do have that plan you cannot use a lower tier of the app. With the first KD tier ($4.90), you get the ability to add discounts again. A solution to the problem and a couple of extra perks along with it. With the second KD tier ($8.90), you have the option for automatic discounts, a few other perks, and the option to have stacked discounts added for a one-time setup fee of $28. This was an annoyance for me I will say. But let me say a bit of what they did for me. They put in a drop-down area when people hover over the cart button on the page. This area has both the ability to directly apply the coupon on a product page so they can see saving as they shop but also to add notes to the order. They also added the discount area on the cart page that was matching with my theme. This shows the discount code area, which discounts have been applied, how much savings, and the new total of the order. It also allows for people to remove coupons and add others. They personalize this to your theme which is why it takes 12-24 hours and costs a one-time fee. While it's not a perfect solution It is still MUCH cheaper than other apps out there. What Variant Options offers is diverse functionality, ease of use, and incredible customer service, for this they just can't be beaten. The discount issue almost made me delete the app but with Jon's help, I will be a lifelong user.

B E M F E Y
United States
Over 2 years using the app
April 16, 2021

It's a great way to customize your site. The staff is super helpful too. If you email them, they will help get you set up with whatever you need!

SL Recliners
United States
Over 2 years using the app
Edited March 2, 2020

Hands down one of the best app out in the market for product customization. Not to forget to mention, I tired at least 10 different apps before this, all top rated ones and none could solve my problem. All of them have limitations and none offers the kind of customization that BCPO does. And if you are making a Bespoke Tailoring site, this product will solve all your customisation problems. The support they offer is awesome. You get replies with minutes. They also replied to my emails on weekend. Made some great suggestions which made it so much easier for me to get the customization's as needed up and running in no time. Special thanks to Jon. I really appreciate your help. I created a job and asked for quotes to get the customization's done, and believe me the quotes I got were crazy. Also the time lines the vendors were expecting were like 30 to 45 days. And one email to the relentless team and my needs were fulfilled within minutes. Jon also made suggestion which made the customization look even wonderful and changed the entire look of the website. Thank you Relentless team. Keep up the good work. Keep supporting relentlessly.

The Black Lapel
India
Over 2 years using the app
March 12, 2021

Amazing customer service! Relentless responds very quickly and seemingly outside of regular business hours which is extremely helpful! By far the best product options app we have tried.

Eyescaping
United States
Over 2 years using the app
November 1, 2019

Fantastic App & the best part is the after service you get with any issues. Absolutely superb product !!

alicoulterart
United Kingdom
Over 2 years using the app
June 28, 2021

Super helpful customer service, they always answer promptly and solve my issue FOR me. Instead of just giving instructions, they go in, fix it, and let me know. Worth every penny.

Heitmat
United States
Over 2 years using the app
Edited December 11, 2020

I loved the app and the support team is excellent, even helping me beyond what I expected as they fixed a bug that was leaving another app, thank you very much.

Print3x
Chile
Over 2 years using the app
Relentless Apps replied August 12, 2020

Thank you for the review!

Here is an article on how to change the language.

https://www.relentlessapps.com/kb/how-do-i-translate-the-english-text-displayed-by-the-app/

Fill our our contact form if you need help adding this code to your store.

https://www.relentlessapps.com/contact/

Jon
Relentless Apps