Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization capabilities, and upsell options. They commend its seamless Shopify integration, compatibility with various themes, and transformative impact on their online stores. The app's customer service is praised for quick, effective responses. Merchants also value the app's affordability and trial period. It's seen as a game-changer, enhancing customer shopping experiences and boosting business efficiency and profitability.

November 12, 2023

This app is well thought out and works much better than similar apps in the Shopify App Store.

For my application, I needed to specify add-ons to increase the value of each cart and also offer customers more flexibility.

It looks good in the cart, and works effectively and efficiently.

Customer service has been fabulous.

Impressive, all the way around.

The Color Concierge
United States
1 day using the app
December 13, 2023

The service is good

LDB Duel
Canada
4 months using the app
August 7, 2023

For anyone managing a diverse product range on Shopify and often feels constrained by its native variant restrictions, the "Variant Option Product Options" app is nothing short of a game-changer.

With the range of customisations offered, from colour swatches to text input fields, or if you're looking to offer a simple colour variant or complex product configurations, this app has got you covered! The inclusion of image uploads for custom products is a noteworthy feature and one we use a lot, and has been well-received by our customers!

The myriad of options might seem daunting, but the app makes it so simple to integrate and manage them all. This app leads to a richer, more personalised shopping experience for our customers and in the crowded space of Shopify apps, Variant Option Product Options stands tall as the definitive solution for product customisation. Highly recommended! ️

Horse Cleaning Masters Of Shampoos ™
United Kingdom
Over 2 years using the app
August 11, 2023

This app is amazing!!! I searched around for something that would allow me to showcase my highly customizable products in a way that was both user friendly for my customers and for myself (on the backend setting up the website on my own). This app works perfectly for what I was trying to achieve. It was also extremely easy for me to set up all of my products exactly how I wanted them to look/function for the customer. In terms of support, their Customer Service is amazing! I appreciate that they have a website full of FAQs (so that if I ran into any minor issues I was able to try to solve the issue quickly on my own). There were also some very minor pieces I needed some extra help/clarification on. Once I reached out (via their easy to use contact us form), they were exceptionally quick to respond and resolve any issues. I would HIGHLY RECOMMEND this app!

Rise West Design
United States
8 months using the app
June 29, 2023

Wow wow wow ! Where do I start ?
I was in complete distress considering my entire business is ran off customization of products !
I contacted the apps contact email, not truly expecting a quick response, or even a response at all… not only did I get a FAST RESPONSE but they agent helping me figured out and FIXED my entire problem ASAP ! I did nothing and the agent did everything after I allowed access to my store ! Thank you so so so much for assisting me and treating my business as your own. I recommended this app to everyone and it is definitely worth the price ! Inexpensive to say the least !

Do not hesitate to download and use this app ! Thank you again

- Diana

CuddlesCustomPJs
United States
Over 2 years using the app
September 27, 2023

So far, the app has been great. It allows me to add very important variations for my customers including personalization. Since a large part of my customer base wants to personalize, this is crucial for me. I haven't needed customer service so I can't comment there. But I appreciate the opportunity to give this review and hope others will try the app.

Beespoke Decor by Laura
United States
3 months using the app
Relentless Apps replied September 28, 2023

Thank you for the review :)

Edited October 28, 2023

My response to your reply: Your response to my complaint is much too late. I had raised this issue, but you said you couldn't help me. And now, when I give a 1-star review, you can suddenly help? And don't write that the images are still there, because they aren't. I have tested on different browsers and also in incognito mode. The images were gone. It remains a terribly bad app; I have since found a much better app (with online chat for support, so you don't have to wait two days for a response).

First review:
This app is the worst I've come across. I had created 80 image swatches. After a few days, they disappeared. So, I recreated them, and again, they vanished after a few days. I did this four times and then sent an email to support, but they had never seen this before and couldn't provide an answer. So, I entered everything again, only to have it all disappear once more. This is truly outrageous. There are plenty of alternative apps out there. Definitely do not choose this one.

Ballon Boetiek
Belgium
23 days using the app
Relentless Apps replied October 28, 2023

I am sorry you had issues with the app Geert. I see you uninstalled out app before we had a chance to look into this further and diagnose the issue.

I had my technical expert look into this and the images are still uploaded as you can see in the link below.
https://bcpo.s3.us-west-1.amazonaws.com/762d11-3.myshopify.com/8651187650909-aquamarijn.png

If you re-install the app we would be happy to look into this further and diagnose the issue.

Since you are the only store experiencing the issue that leads me to believe another app might be deleting the metafield data from our app somehow.

Jon
Relentless Apps

October 17, 2023

Great app! Have been using it for 1.5 years for multiple stores of mine and I am still very satisfied with it! The pricing plans are very fair as well in my opinion!

Nemo Beauty DK
United Kingdom
6 months using the app
June 20, 2023

My store relies on this app as we have hundreds of variations to our product lines. Using this app made uploading smooth and painless. When I had an issue with the app, I contacted Jon who immediately got is technical expert, Martin to look into my case. By the next morning all my issues were resolved! Highly recommend this app for adding extra product options to your site!

Rhino Salon Mats
United States
Over 1 year using the app
May 31, 2023

I have used this app for about 2 years now and I can honestly say it is one of the best apps available for variants, super customisable and it looks great also. The support team are always there to assist promptly also and are very helpful!

NZFUR+SKIN
New Zealand
About 3 years using the app