Variant Option Product Options , 1,003 reviews

Great app! I discovered this app and found that it is indeed the best! Seamless installation and intuitive in using.

The usability of the app is ideal for our store! In addition, the customer service response is quick! Grateful we found this app.

I had an order come in that didn't have any options chosen. I realized that the custom options are no longer showing up on my listings. I also realized that I have an increased number of abandoned checkouts, likely because customers were not able to choose options on their products. The only customer service option is an email form (which I have filled out), which means getting immediate help is not possible. In this case I have no idea how many sales this has cost me and I now have to reach out to customers and ask for their options and eat the cost if they choose something that should have been an upcharge. As a small business owner, this is an awful experience and I'm now more likely to leave Shopify all together for a selling platform that allows me to offer more product options without having to use undependable apps. UPDATE: Still no help from anyone at Relentless Apps but researching myself it seems that installing this app overrides some critical theme code. Two weeks ago we noticed that the mobile version of our site wasn't working. Fixing that code affected Variant, which caused it to stop working. In order to fix it we need code from Variant. We should not have to choose between a working mobile site and a working Variant app.

Great customer service! Helped me very quickly with what I needed help with! Great product and easy to figure out and navigate!

I tried literally all the top Product Option/Variant apps in the Shopify marketplace and Best Custom Production Options has the most flexible and dependable product config options around (e.g. conditional logic, at least/at most/exactly on multi-swatches). Jon and Martin have been incredibly responsive and even helped me through some integration challenges with another Shopify app to ensure my store operates as expected. Highly recommend this app and team!

I really liked this app, it's best if you are using this app by itself. I tried to use this app with another app and both wouldn't work together. it was then explained that only one app can be used to control the checkout process at a time. Well that's unfortunate, I would prefer to be able 2 use 2 apps at a time when it comes down to the check out process. I wanted my customers to be able to choose their customized options with this app, yet still be in a vip program with their own rewards from another app and I couldn't do both. if they can figure out how I can do both, I would gladly pay monthly again for both apps.

I used this app to add options to my product e.g. accessories, calibration, installation kit, etc. Their support team work very fast and helpful. It would be better if this app can allow for bulk import of all my product option list using excel or csv file.

Very nice app and easy to use. Nice layout. Would be nice to add a tooltip for explanation. Quick response after questions by email. Great!

Using this app to allow our customers to provide us with gift wrapping instructions. Thus far the app and developer support have been good.

I definitely like the app and think it's a big help, though I'd really like the option to change swatch/image sizes for each product...hint hint. The customer service has been great and to me, that is as valuable as the product functionality. I also signed up for their Size Chart app and am very happy with it!