Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization capabilities, and upsell options. They commend its seamless Shopify integration, compatibility with various themes, and transformative impact on their online stores. The app's customer service is praised for quick, effective responses. Merchants also value the app's affordability and trial period. It's seen as a game-changer, enhancing customer shopping experiences and boosting business efficiency and profitability.

January 17, 2021

I used the app in order to customize further the products in my store and it works flawlessly. Great support also whenever i needed it! Recommended

Patousserie Prints
Greece
4 days using the app
Edited April 14, 2021

I've only had a few days with it but so far it's simple to use, and it does what it needs to do for my shop needs. Only thing I wish the cost for Advanced was lower but overall I'm really happy with this app compared to others I had tried previously. I highly recommend!

Genius Game Mods
United States
4 days using the app
April 8, 2022

This app did exactly what I needed, I trialed this one and another and Variant Option was way easier to use. The service has also been great, a question was quickly answered. Highly recommend it if you need more than 3 product options!

More Circular
Belgium
4 days using the app
August 10, 2021

COUPONS WON'T WORK WITH IT!!! I reached out to support twice and both times received a canned answer that I must have missed the information...'Our price add-ons use draft orders which aren’t compatible with the discount code box on the checkout page. '
It is suggested that I purchase another monthly app to use as a work around and they blame Shopify for the issue.
However, when reaching out to Shopify they said 'the app is currently not up to par with our updates'.
Quite the headache for us and our customers.
For paying nearly $20 a month they should be able to create another way it would work.

BrownCastle
United States
4 months using the app
Relentless Apps replied August 10, 2021

Hi Megan, our app will work with coupons and discount codes. To get our app's price add-ons working with this you will need to download one of the apps I recommended.

Our app uses draft orders for our price add-ons and Shopify currently hasn't made this compatible with discount codes. Until they fix this the apps I recommended are the only solution.

Like I said previously I would be happy to talk to Shopify about what they meant by "'the app is currently not up to par with our updates". We talk to Shopify on a daily basis and haven't heard this response from them before.

Apps like Infinite Product Options, G;Variants &Product Options, and Product Options Variant Option all have the same issue and the discount code won't work with price add-ons.

Email me back and let me know if there is anything else I can do for you.

Have a great day,

Jon
Relentless Apps

April 14, 2023

I needed a way for my customers to leave me a note because the default note box wouldn't always carry through. I only recently started using this app and so far no issues. I tested with one product then duplicated to other products with ease. It offers exactly what I need, hasn't messed up my settings, my other variants are still there, and customers are able to checkout without issue. This app was a huge relief to the default note box headache I was having.

Nepheryn Party
United States
4 days using the app
December 1, 2019

The app would be almost perfect except it has no way of showing products swatch colors and the developers/customer service do not care about your problems. They will give 50% effort. If you have a complicated problem just don't do it. If it's simple then go for it. Literally 75% of the time it doesn't charge the customer for the add-on. I lost so much money not catching them. I don't recommend at all but it could be a nice fit for you depending on your theme and how complex the add-ons need to be. It's very upsetting because it has a lot of potential. To summarize, the customer service do not care about problems, it doesn't charge the customers, and I just get lots of problems with it. Just save yourself the trouble if you bought a theme. IT WILL NOT WORK.

RawSkinCeuticals
United States
4 months using the app
Relentless Apps replied December 1, 2019

You said our app was almost perfect besides the price add-ons not functioning. Send us an email to contact@relentlessapps.com and we will make sure everything is fixed and work properly.

Edited May 1, 2021

Excellent app. I was able to set options for my variants in no time. The user experience of our website became so much better now. I really recommend this app to anyone who has complex products that require several variants.

simplefencing.co.uk
United Kingdom
4 days using the app
September 29, 2021

The developers of the app are incredibly helpful and even provide emails once in a while for helpful tips. This app has been great for my website.

Naptime Knits
United States
4 days using the app
April 23, 2023

Was looking for ways for my customers to add personalization to some items in my shop and came across this app. There were some issues in the beginning but Jon and Martin worked together to help me resolve them, and now everything is working for me! They were also quick to respond and were very polite to work with. If you are looking to add personalization to your shop I would recommend this app to you.

Kaylee Jo's Beauty Boutique
United States
3 days using the app
December 9, 2020

messed up with my theme. my add to cart button can not work at all after i use this app. wasted thousands of fb ad fee. i am writting this down to remind my self so that i don't come back again.

reynarose
United States
3 months using the app
Relentless Apps replied December 9, 2020

I'm sorry our app didn't work properly for you.

I don't have any emails from you. If you can contact us again at contact@relentlessapps.com we would be happy to get this fixed.

Sometimes, things just don't go as expected but I think we deserve a chance to help you fix the issue you had and provide you with great, immediate service.

Jon
Relentless Apps
https://www.relentlessapps.com/contact/