Reviews (162)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for displaying product variants as individual items on collection pages, enhancing the shopping experience with customizable options for showcasing variations like color. They praise its reliable performance and exceptional support, noting the team's responsiveness across various channels, including WhatsApp. The app is also valued for its affordability and its positive impact on store functionality and customer experience.

September 25, 2023

Stellar support! Had some conflicts with our theme and the support team jumped right on it and fixed the issues quickly. Thank you!

Terralite
United States
About 2 hours using the app
October 27, 2023

Merhabalar
Uygulama hakkında bilgi ve yapmak istediklerimiz için bize yardımcı olan Muzammil malik için çok teşekkür ederim. Her türlü soru ve ihtiyacımızı son derece hızlı ve nokta atışı dönüşleri ile sağladı.

Ka Hijab
Germany
About 1 hour using the app
August 9, 2023

doesn't work on any shopify theme and they ask for opinions against options.

go your way please .

DEEVO | Professionel Cycling Apparel
France
About 18 hours using the app
Extendons replied August 17, 2023

Hi,
Thanks for your interest in Variator: See Product Variants. The app works well with all official themes on the Shopify theme store including free and paid ones. We have a great number of merchants using our app and increasing the visibility of their products.

Maybe you are stuck in-app setup or unable to create rules. You can share your problem with a screenshot "ess@extendons.com" and we can sort it out in no time. Feel free to discuss your queries with our support team. Thanks

May 26, 2022

App did not remove the "Options" button as I thought it would, and simply put an "Add to Cart" button below it. It did show the variants separately. I decided that the app wasn't for me, and deleted it. In my theme (Dawn), deleting it did nothing -- the collection pages still showed it. Had to get the developer to remove it. Note that they work 8-5 weekdays only, on Pakistan time. Because I put the request in on Friday afternoon in the US, it wasn't until Monday morning that it got removed.

The Boat Galley
United States
17 minutes using the app
Edited November 2, 2023

UPDATE: Their service is great. Besides the app not being what I was looking for, they made sure that the errors deleting the application caused, were completely worked away. Our collection pages got saved, thanks to their team :)

I installed the app, tested it, but the functionality was not was I was looking for.
Then, I followed their guide in order to delete the app properly...
AND my collection pages got f*.... They show errors and have no product images because the app delete a source file from my site

PlayWear
Belgium
12 minutes using the app
Extendons replied October 30, 2023

I apologize for the issue you are facing after using the Variator app.
We have mentioned the uninstallation video guide on the backend dashboard unfortunately you missed it.

if the app is not according to your requirements and the issue you are facing after Uninstall you should contact our support.

Within 11 minutes you leave a bad review for us.
Our support team responds within minutes to manage these types of problems.
Please contact us on Whatsapp at +923078677415 or ess@extendons. The team will solve your all problems. Thanks

August 31, 2023

Horrible app.
It broke my website code.

It shows all the variants including colors and sizes, which means it shows in the collection the same product multiple times.

Can not undo it even if you delete the app.

Pockets Life
United States
6 minutes using the app
Extendons replied March 6, 2024

Hello!

Sorry for the experience you've had 🙏🙏🙏 You just leave a review after 6 minutes 😔😔😔
Our support is available on all channels via chat. Unfortunately, you missed the chat with the support team"

This a common issue, every theme has a different structure and the support team solves compatible issues within a few minutes.

We hope to see you soon on Variator!

Muzammil

January 24, 2023

After setting it up, right away, a liquid error is shown on all my collection pages.

Does not delete its code after deleting the plugin, the liquid error is still on my collection pages.

BLCK & WHITE
Hungary
5 minutes using the app
Extendons replied March 6, 2024

Hello!

Sorry for the experience you've had 🙏🙏🙏 You just leave a review after 5 minutes 😔😔😔
Our support is available on all channels via chat. Unfortunately, you missed the chat with the support team"

This a common issue, every theme has a different structure and the support team solves compatible issues within a few minutes.

We hope to see you soon once we add what you need!

Muzammil

May 1, 2024

OutdoorHelden! Thomas Wirtz
Germany
7 months using the app
December 6, 2023

Monument Jewelry
Denmark
4 months using the app
March 3, 2024

USBS
United Arab Emirates
About 1 month using the app
Extendons replied March 6, 2024

Thank you for your review! 💖