Video Shopping & Chat

Live or by Appointment Video Shopping and Customer Support

Free plan available. Additional charges may apply.

Key values section

Assist customers face 2 face!

The closest thing to real life customer support! Offer guidance, get a chance to upsell and increase your conversions!

Text & Video In One Chat!

Do you prefer video or text chat? We offer both! Integrated with the product feed so products are easily showcased & added directly to cart!

Video chat by Appointment!

Set your availability and have your clients book meetings with you or your clerk in specific days and times. A real time saver!

App details

Video Shopping & Chat

Video Shopping & Chat

Live video shopping is the future of customer service and online shopping!

Talk face to face, answer questions, and curate products to drive up sales and cross-sales. VClerk will decrease returns and cart abandonment, and increase customer satisfaction, loyalty, and conversion rates. Impersonal chatbots, call centers, or live streaming events will never replace the simple experience of asking an expert, face to face, for help.

Video chat drive conversions and reduce returns

VClerk’s customizable widget appears on your store’s site just like a chat feature. You can add pictures of your team members or your store logo, and customize the messaging for each and every page in your store if you wish to. VClerk works seamlessly on desktop, tablet, and mobile, no additional software or downloads are needed - so your customers can connect to you no matter where they are.

Manage your time!

When the customer click the customizable button on your webpage they are offered 3 choices - videochat now, schedule an appointment to video chat , or send a chat. You may set your availability and by offering appointment booking you will manage your and your customers time perfectly. Both scheduling and chat are optional features that you can tur off or on at your convenience and need.

It's so easy!

The easy-to-use dashboard lets you search your products quickly while you talk to the customer. You and your customer can both change the product images you’re viewing together and the customer can add to cart right from the widget. You can see what’s in their cart on your dashboard and you can take notes and add information about the customer that will be available to you next time they call.

VClerk will not slow your store down

VClerk seamlessly integrates with your online store and automatically uploads your product catalogue without slowing anything down. It is also compatible with all your current store settings and apps.

Dedicated Support

Our team is quick to respond if you need support and ready to solve any problem.

Install now

Connecting with your customers face to face drives sales and reduces returns. You don’t need a physical store and no lockdown can stop you. Start helping customers one to one and make online shopping wonderfully human!

Launch date

Video Shopping & Chat

Video Shopping & Chat

Live video shopping is the future of customer service and online shopping!

Talk face to face, answer questions, and curate products to drive up sales and cross-sales. VClerk will decrease returns and cart abandonment, and increase customer satisfaction, loyalty, and conversion rates. Impersonal chatbots, call centers, or live streaming events will never replace the simple experience of asking an expert, face to face, for help.

Video chat drive conversions and reduce returns

VClerk’s customizable widget appears on your store’s site just like a chat feature. You can add pictures of your team members or your store logo, and customize the messaging for each and every page in your store if you wish to. VClerk works seamlessly on desktop, tablet, and mobile, no additional software or downloads are needed - so your customers can connect to you no matter where they are.

Manage your time!

When the customer click the customizable button on your webpage they are offered 3 choices - videochat now, schedule an appointment to video chat , or send a chat. You may set your availability and by offering appointment booking you will manage your and your customers time perfectly. Both scheduling and chat are optional features that you can tur off or on at your convenience and need.

It's so easy!

The easy-to-use dashboard lets you search your products quickly while you talk to the customer. You and your customer can both change the product images you’re viewing together and the customer can add to cart right from the widget. You can see what’s in their cart on your dashboard and you can take notes and add information about the customer that will be available to you next time they call.

VClerk will not slow your store down

VClerk seamlessly integrates with your online store and automatically uploads your product catalogue without slowing anything down. It is also compatible with all your current store settings and apps.

Dedicated Support

Our team is quick to respond if you need support and ready to solve any problem.

Install now

Connecting with your customers face to face drives sales and reduces returns. You don’t need a physical store and no lockdown can stop you. Start helping customers one to one and make online shopping wonderfully human!

Launch date

FREE STARTER

Free to install

$0.25 per minute over included minutes.

  • 30 FREE video minutes per month
  • 1 seat
  • Unlimited Booking Appointments
  • FREE Chat (up to 100K page views)

BASIC

$49/month

$0.123 per minute over included minutes.

  • Includes 400 video minutes per month
  • 5 seats
  • Unlimited Booking Appointments
  • FREE Chat (up to 500K page views)

PRO

$89/month

$0,089 per minute over included minutes

  • Includes 1000 video minutes per month
  • 10 seats
  • Unlimited Booking Appointments
  • FREE Chat (up to 1M page views)

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • We Norwegians

    Location Norway
    Time spent using app 3 months

    I use this app to help the customer get comfortable with the clothing they are about to buy. It really helps eliminate seconds guesses if they can talk to us via video. Video also shows that we are real people here to help which gives our brand a face and friendliness. Quite a simple app to install and start using. On our end, it's easy to find products and style numbers to make suggestions for the users. You can customize the call to action messages based on which URL the user is looking at. Quite nice. We have made more money thanks to the app and easily pays for itself. I highly recommend Vclerk.

  • Revir

    Location Norway
    Time spent using app 7 months

    Super function for us in order to reach out to our customers face2face as we are kind of a niche-store that puts personal service and product-information as top priority. Especially now that the Covid has put almost all of Norway in lock-down, we can still show our customers around the store virtually and have the one-to-one conversation with eye-contact and tell our passion-stories that is so very important to us. Adrian // Manager - Revir Oslo AS

  • AWAN (As We Are Now)

    Location Sweden
    Time spent using app 7 months

    Really, really great to be interacting with our customers like this! Both them and I have enjoyed it a lot (especially nowadays when you hardly meet anyone...). Also good tool for both driving conversion and gain customer insights (what's missing in product info, pictures, size guides, navigation on site).

    Developer reply
    January 29, 2021

    Dear AWAN (www.aswearenow.co)
    Thank you for your review and for choosing VClerk - we are so proud and happy we are able to contribute to your success!

Apps similar to Video Shopping & Chat