28 app storefront languages – English, Española, Française, Deutsche, Italiana, Pусский, Українська, 日本語, 简体中文, 韓国語, ქართული, हिंदी, עברי, عربى, Čeština, Slovenský, Slovenščina, Polskie, Română, Dansk, Nederlands, Suomalainen, Magyar, Norsk, Svenska, Türk, Portugalski (brazylijski), Bahasa Indonesia

Boost Sales with UGC

User Generated Content (UGC) is any content from users including customer product reviews, media and Q&A.

UGC helps build social proof and credibility from your own community of customers. When it comes to building trust and boosting sales though, not all UGC is equal.

The Most Important UGC

• Product reviews - 87% of shoppers trust product reviews as much as family and friend recommendations
• Video - 4x as many customers prefer to watch a video about a product than read about it. Video retention rate is 95% vs. text of 12% and people are 12x more likely to share a video (and video review) than text and images
• Q&A – when used with product reviews it results in shoppers 2x more likely to buy and spend 11% more

HelpfulCrowd combines ALL of the above UGC items+more to help drive more traffic and sales to grow your store, faster.

The HelpfulCrowd Product Review App Edge

• Maximal product review collection rates – engaging, frictionless user experience
• High quality product review content capture – video, photos and text
• Reduced purchase barriers – fingertip answers to shoppers frequent questions with Q&A
• Drives traffic, engagement and conversions – from organic search, social channels and onsite
• Innovation - leading edge features e.g. Review Media Reminder, UGC booster, UCG store sync...to list a few
• Great value – lowest conversion cost vs. digital ads and also maximises digital ad onsite conversions

Some key features

Collection

• Custom product review invitations
• Text, video & photo reviews
• Multi-order reviews requests
• Auto trigger product reviews request + reminders
• Historic product order reviews request
• Manual product review requests

Display and marketing

• Awesome, customizable review widgets
• Google Rich snippets product reviews star ratings
• Verified product reviews badge
• Storefront reviews
• Product reviews sharing on social sites
• Product review groups
• Social push

Loyalty & repeat sales

• Dynamic product review coupons
• Recommended products
• Product reviews commenting
• Thank-you emails
• Q&A

Platform

• Product reviews import and migration
• Email/in-app reviews moderation
• Product reviews profanity filter
• UGC store sync
• Out-of-the box automatic store front translation

Our heritage

HelpfulCrowd is built by eCommerce owners, for eCommerce owners and is the first and last UGC marketing app you'll ever need.

Get started today. You'll see we're refreshingly different ;-)