Store design | Sales and conversion optimization
Product Review App + Video

Product Review App + Video

by HelpfulCrowd

Product reviews app with Video reviews, Google Snippets + Q&A

5.0 of 5 stars(176 reviews)
Free plan available. 14-day free trial. Additional charges may apply.
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Get Found

Get found in organic Google search with SEO rich snippets and drive traffic from social channels by sharing your best product reviews.

Build Trust

Our theme inheriting, highly engaging onsite review widgets build immediate trust and credibility with even the most sceptical shoppers.

Sell More

Sell more, faster, with our premium product reviews features from day 1, helping drive more conversions, build loyalty and repeat sales.

About Product Review App + Video

28 app storefront languages – English, Española, Française, Deutsche, Italiana, Pусский, Українська, 日本語, 简体中文, 韓国語, ქართული, हिंदी, עברי, عربى, Čeština, Slovenský, Slovenščina, Polskie, Română, Dansk, Nederlands, Suomalainen, Magyar, Norsk, Svenska, Türk, Portugalski (brazylijski), Bahasa Indonesia

Boost Sales with UGC

User Generated Content (UGC) is any content from users including customer product reviews, media and Q&A.

UGC helps build social proof and credibility from your own community of customers. When it comes to building trust and boosting sales though, not all UGC is equal.

The Most Important UGC

  • Product reviews - 87% of shoppers trust product reviews as much as family and friend recommendations
  • Video - 4x as many customers prefer to watch a video about a product than read about it. Video retention rate is 95% vs. text of 12% and people are 12x more likely to share a video (and video review) than text and images
  • Q&A – when used with product reviews it results in shoppers 2x more likely to buy and spend 11% more

HelpfulCrowd combines ALL of the above UGC items+more to help drive more traffic and sales to grow your store, faster.

The HelpfulCrowd Product Review App Edge

  • Maximal product review collection rates – engaging, frictionless user experience
  • High quality product review content capture – video, photos and text
  • Reduced purchase barriers – fingertip answers to shoppers frequent questions with Q&A
  • Drives traffic, engagement and conversions – from organic search, social channels and onsite
  • Innovation - leading edge features e.g. Review Media Reminder, UGC booster, UCG store sync...to list a few
  • Great value – lowest conversion cost vs. digital ads and also maximises digital ad onsite conversions

Some key features

Collection

  • Custom product review invitations
  • Text, video & photo reviews
  • Multi-order reviews requests
  • Auto trigger product reviews request + reminders
  • Historic product order reviews request
  • Manual product review requests

Display and marketing

  • Awesome, customizable review widgets
  • Google Rich snippets product reviews star ratings
  • Verified product reviews badge
  • Storefront reviews
  • Product reviews sharing on social sites
  • Product review groups
  • Social push

Loyalty & repeat sales

  • Dynamic product review coupons
  • Recommended products
  • Product reviews commenting
  • Thank-you emails
  • Q&A

Platform

  • Product reviews import and migration
  • Email/in-app reviews moderation
  • Product reviews profanity filter
  • UGC store sync
  • Out-of-the box automatic store front translation

Our heritage

HelpfulCrowd is built by eCommerce owners, for eCommerce owners and is the first and last UGC marketing app you'll ever need.

Get started today. You'll see we're refreshingly different ;-)

Integrates with

  • Facebook,
  • Twitter,
  • Aftership,
  • Google My Business,
  • Weglot,
  • AMP

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Helpful

Free

  • Product Review

  • ∞ orders

  • 100 requests

  • 1 video/photo per review

  • Auto HTML request emails

  • Google Stars

  • Autopublish

  • Social push

  • Q&A

  • Core widgets

Startful

$9.99/month

or $8.33/month billed at $99.99 once per year

Includes 300 email requests/mo. 2 months FREE +50% more when paid annually

  • 3x Helpful

  • 3 video/photo per review

  • Hide HelpfulCrowd branding

  • DIsable review dates

  • Premium widget library

Growful

$14.99/month

or $12.50/month billed at $149.99 once per year

Includes 1,200 email requests/mo. 2 months FREE +50% more when paid annually.

  • 4x Startful

  • 5 video/photos per review

  • Social Transmit™️

  • Helpful Groups™️

  • UGC booster™️

  • UGC store sync™️

  • Media reminder™️

  • Popup (coming soon)

Blissful

$44.99/month

or $37.50/month billed at $449.99 once per year

Includes 6,000 email requests/mo. 2 months FREE +50% more when paid annually.

  • 5x Growful

  • Business review requests

  • Google review integration

  • Facebook review integration

  • Google Shopping review feed

  • Other plans available

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    99% of ratings are 5 stars
    (174)
  • 4 of 5 stars
    1% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 176 reviews

Most recent reviews

Dad's Unlimited Patience

Rating
3 of 5 stars
Posted
August 8, 2020

Nice try but I found it to hard to set up, the widget never got installed on my Shopify store and the instructions given are for people that has coding knowledge. I managed to get the reviews online but the widgets was mission impossible.

Devs tip: Shopify is full of people that has no idea about coding but knows about business, adapt your texts and help sections. You need a communications manager, not a developer writing these instructions.

Developer reply

August 8, 2020

Hey there, thanks for your review and we're sorry that you faced some difficulties adding some of our widgets.

Just so you know, we do have a help desk here 24/7 to provide assistance right within the app from our chat bot, so please feel free to reach out to us we're always happy to help and add the widgets for you. You can see from some of the other reviews hopefully that our service goes above and beyond in this regard. If you still need assistance we're here to help.

We automatically inject our widget codes in all of the free Shopify themes, but if you're using a premium theme then this usually isn't possible, due to the fact that the code structure isn't standard across all themes. It's in these instances that the widget code may need to be added manually to the theme. This sounds like this is probably the case for your store.

We are excited though as Shopify is hopefully bringing out some standard widget structure in future to make it easier to add widgets to any theme from the page builder. This is currently in beta and only available to developers though.

Do let us know if there is anything else we can to assist or if you have any questions using the app and getting the most out of it.

My Shinny Skin

Rating
5 of 5 stars
Last edited
August 6, 2020

It is a very helpful app that will make look your Shopify store amazing! The staff is also very supportive, Yusuf particularly

J and C Fitness

Rating
5 of 5 stars
Last edited
August 5, 2020

They help me with setting up my reviews into my store in less than 5 mins. They respond so fast and would be able to answer my questions.

View all reviews