Reviews (393)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to effectively collect and display reviews, boosting customer trust and influencing purchasing decisions. They appreciate its ease of use, modern design, and seamless integration with websites. Key features include customizable email templates, review sliders, and options for photo and video reviews. The support team, particularly Yusuf, is noted for responsive and quick service. Additionally, the app offers affordability, multilingual support, and the capability to push reviews to Google Merchant Center, improving SEO and visibility. Merchants credit the app with increasing sales and enhancing customer trust.

October 2, 2024

Great app for receiving and showing reviews, highly recommended.
When there is an issue you can alway contact support. Yusuf thinks along with you and always has a good solution.
Helpfullcrowd app works on multiple platforms, recently done migration for canvasscherm.nl to shopify.

Canvasscherm.nl
Netherlands
Over 1 year using the app
July 23, 2024

This app and the team behind it are amazing. Yusuf has helped me multiple times with various problems and he is always able to resolve them quickly, and goes above and beyond. A lot of our customers purchase based off of the reviews and I am so glad to have an app that works seamlessly with my store.

It's All Good
South Africa
About 1 year using the app
September 25, 2024

I love the app and the support is unmatched. Thank you for being there for me. Check out my store at https://custommetalwallart.com/
Thanks, Gary

Cold Edge Gallery
United States
About 2 months using the app
May 22, 2024

We have been using Helpful Crowd Reviews app since our launch in 2020. We are so glad we chose Helpful Crowd over any of the other review apps. Reviews are so important for e-commerce brands that it is crucial to choose a reviews app that is going to work well and has great support. We have found that Helpful Crowd work great on our site, has many features, and, importantly, their customer service is stellar--responsive and helpful. Yusuf helped us solve a technical issue and worked to fix what we needed for our reviews to also appear on Google merchant center. This is key! Love this app and highly recommend it.

ThumbPRO
United States
About 3 years using the app
July 1, 2024

The HelpfulCrowd team lives up to their name, Yusuf and his team is always very helpful. They helped me migrate all of my reviews from an ECWID ecommerce site to a Shopify site. The features that are built into the app are very intuitive and helpful for my small business. Thanks, Yusuf!

Divine Light Codes
United States
13 days using the app
July 10, 2024

Really happy with this review app, the design is clean and modern, something I was trying to find for a long time. I like how it looks on my website. The emails going to customers look great with all the customisation options. Needed to engage support and Yusuf was very knowledgeable, effective and friendly. He helped with all my queries within a few hours. Thanks very much!

cottonplanet.ie
Ireland
1 day using the app
July 17, 2024

It's a great app, simple and intuitive to use. Also the chat support is stellar, I've always chatted with Yusuf who is a great, helpful person. I didn't have any issues with the app, everything works great and Yusuf is always ready with information and guidance.

KZ.inc
Romania
1 day using the app
July 18, 2024

Yo conocí Helpful Crowd hace años, cuando comencé con mi tienda en ECWID. Me encantó lo flexible y, a la vez, sencilla de usar que es la aplicación. Me pareció excelente el hecho de poder subir en masa reseñas que mis libros habían recopilado en distintas fuentes. El proceso de carga fue súper intuitivo.

Hace unos días, migré mi tienda a Shopify. Al inicio, tuve un problema técnico para conectar la tienda a la app, pero un agente de soporte llamado Yusuf me atendió y dio seguimiento hasta que quedó resuelto el problema. Pero no se quedó ahí el buen Yusuf... Cuál va siendo mi sorpresa cuando me envió un mensaje para decirme que ¡habían logrado migrar las más de 200 reseñas que mi tienda había recopilado en la plataforma anterior! Espectacular servicio.

Adicionalmente, para hablar de la funcionalidad de la app, es genial el proceso de recolección de reseñas, el cómo la app "insiste" y lleva control detallado por cliente y producto adquirido, la forma en que las reseñas se muestran en la parte inferior de la página de detalles de cada producto. Totalmente recomendada.

Koiné Store
Costa Rica
5 days using the app
August 7, 2024

Yusuf hat mir sehr geduldig und super nett geholfen. Alles wurde zu 100% perfekt so umgesetzt wie gewünscht.
Tolle Unterstützung. DANKE!!

PȺCU Studios
Germany
28 days using the app
April 2, 2024

I would give 100 stars if I could. Not only is this app easy to use and powerful.. and really affordable compared to others.. but the staff.. I have never had a company jump when I needed them and treat me as if they work only for me. Seriously.. When I get stumped.. I ask.. and as long as it's within normal business hours, not my owl hours, it's done at the speed of light. Just now I needed to have something done that I couldn't figure out.. I sent them the collaborator invite, they accepted it.. I refreshed the page and it was done. The customer & technical support, help, love.. whatever you call it is simply amazing. If you want reviews on your site that take things to the next level with a team that becomes a part of your team.. look no further. Seriously.. and no.. nobody told me to write this. I felt compelled. AMAZING product & service! I'm not even sure if free tacos would make it better.. well, I can't lie. Free tacos is about the only thing that would make it better. my website is- https://www.wodewoze.com and Yusuf always goes above and beyond.

Wodewoze
United States
2 months using the app