Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and diverse features including written, photo, and video reviews, as well as a Q&A section. They appreciate the automatic review request feature, customizable design, and its positive impact on sales. The customer service, especially from Yusuf and Anna, is frequently praised. The free plan offers extensive features, making it a cost-effective choice. Merchants value its ability to handle large volumes of reviews, increase review rates, and preserve reviews when switching platforms. Features like the review slider and the ability to display reviews across similar products are also well-received. The app is reliable, with many merchants using it for several years without issues.

November 16, 2023

Yusuf was great with helping us address our issue through shopify. As theme's etc. were updated, our reviews ended up not being able to be seen on our products. Yusuf explained why, and once given access, he was able to update the necessary code to allow for the reviews to be seen again. Great customer service.

Fraser & Co. Watches
United States
Almost 2 years using the app
November 11, 2023

Disappointed that product groups have been removed from the free option, I had been using this app for years but will be finding a replacement.

For My Planties
Over 1 year using the app
HelpfulCrowd replied November 13, 2023

Hey there My Planties, sorry to hear this.

As we release new features, we need to sometimes review and change our plan offerings, the last change being implemented 6 months back.

The Product grouping feature is available on our $10 a month plan, which we believe offers incredible value, especially when you compare it to other apps and offerings in the market place.

Notwithstanding that, please reach out to our customer care team to see what they can do for you given you've been such a loyal customer.

Kind regards,


November 14, 2023

Happy so far - Installed some other app before this one, but none of these actually worked in my shop. This one did and it works quite well!

ZYKON Software
5 days using the app
October 27, 2023

I've been using Helpful Crowd for a few years now and the staff have always been super friendly, helpful and I always get an immediate response should I need assistance. I recently migrated my store to Shopify and the team made the migration of my reviews a piece of cake. Thank you all!!

Stockton Farm
United States
5 days using the app
August 16, 2023

Amazing app. Once set up properly it does all the leg work for you with review collection etc. very easy to use too.

Yusuf dealt with an issue I had and fixed it within half an hour.

Thor Supplements
United Kingdom
8 days using the app
August 7, 2023

We have tried several review apps to meet our specific needs, and THIS IS THE ONE. The support team has been incredible. They even edited our code to ensure the display was just how we wanted since we have a MOODRING theme. Highly recommend!

United States
14 days using the app
August 17, 2023

After much searching we have settled on Helpful Product Reviews by HelpfulCrowd as our review engine on peachandpineapple.co.uk. The app looks good on the page and works well. There is a manual step where you have to embed some code yourself if you want to show the review for each product on the collection page, which had I put in the wrong place, but after contacting support Yusuf quickly resolved the issue and also added the correct widget to the product page for me as I had chosen the wrong one. So far, so brilliant. Thanks HelpfulCrowd. 5 stars!

United Kingdom
About 3 hours using the app
Edited October 26, 2023

Je suis très satisfait de cette application. Les fonctionnalités correspondent parfaitement à mon attente. Le support est très efficace et saura vous aider pour installer l'application suivant vos envie. Je recommande cette application.
Je remercie particulièrement @Yusuf, toujours disponible et à l'écoute, qui a résolu un problème de compatibilité avec une autre application.

27 days using the app
August 3, 2023

Helpful Product Reviews App is so easy to use and integrates well with our store. Customer service also top notch!

Happy Gay Art
United States
6 days using the app
August 3, 2023

I am delighted to share my experiences with this phenomenal application that has truly surpassed my expectations. With our ambitious plans in mind, this app has proven itself to be a crucial aid, consistently delivering remarkable functionality and usability.

The intuitiveness of the interface is noteworthy, making it incredibly user-friendly and simple to navigate. Each feature is well-implemented, demonstrating a clear understanding of user needs. The developers have crafted an excellent tool that substantially supports us in achieving our objectives.

However, what sets this application apart from others is not only its technical brilliance, but also the unparalleled customer service. In our case, we had the privilege of interacting with Yusuf, who served as our contact person. His unwavering commitment to assisting us, combined with his profound knowledge and professionalism, greatly contributed to our positive experience.

Yusuf consistently displayed exceptional dedication, always providing prompt, comprehensive, and courteous responses. His hands-on approach, helpful advice, and genuine care for our objectives transformed our journey with this application into a gratifying experience. His service undoubtedly sets a benchmark for others to strive towards.

In conclusion, I highly recommend this app for anyone seeking a reliable, user-friendly, and effective tool. With its top-tier customer service, particularly thanks to Yusuf, it stands as a paragon in its field. This combination of software excellence and stellar customer support truly sets a standard that is difficult to surpass.

1 day using the app