Reviews (399)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing store aesthetics and functionality. It supports visual reviews and multi-platform transitions, notably from ECWID. The app offers customizable emails and review displays, efficient customer support, and a valuable free plan. Merchants credit it with boosting sales through increased product credibility and detailed customer feedback.

January 9, 2025

Awful app and bad service.

Watch Plaza
Netherlands
3 months using the app
HelpfulCrowd replied January 16, 2025

Wow! We feel this is a bit harsh Watch Plaza.

We have checked out customer care chats and can find no contact from your side since October 2024.

Given the above, this has negative review has caught us by surprise nd it is difficult for us to provide any service if you haven't reached out to us.

We are always here to help, so please reach out to us if you still need assistance in the chat and we're more than happy to help, just as we have helped other customers.

Team HelpfulCrowd

December 4, 2024

I have been using Helpfulcrowd from last two years now and I am very pleased with their service. Yusuf from its team is very proactive to resolve any queries or issues we face.

Prosperitymirra
India
Over 1 year using the app
October 2, 2024

Great app for receiving and showing reviews, highly recommended.
When there is an issue you can alway contact support. Yusuf thinks along with you and always has a good solution.
Helpfullcrowd app works on multiple platforms, recently done migration for canvasscherm.nl to shopify.

Canvasscherm.nl
Netherlands
Over 1 year using the app
October 15, 2024

Yusuf was very helpful with our transition from Ecwid to Shopify - he was able to quickly and easily transition over our old reviews; very happy.

chorusforlife
United States
About 1 year using the app
October 21, 2024

I've been using Helpful Product Reviews on my Shopify store, and it's been a fantastic experience! The app's interface is very user-friendly, making it easy to collect and manage reviews. I needed a few design updates, and Yusuf from their support team was incredibly responsive and helpful, implementing the updates quickly via live chat. I really appreciate their promptness and excellent customer service. Highly recommend this app!

Nutrition Restore
United States
15 days using the app
September 25, 2024

I love the app and the support is unmatched. Thank you for being there for me. Check out my store at https://custommetalwallart.com/
Thanks, Gary

Cold Edge Gallery
United States
About 2 months using the app
July 23, 2024

This app and the team behind it are amazing. Yusuf has helped me multiple times with various problems and he is always able to resolve them quickly, and goes above and beyond. A lot of our customers purchase based off of the reviews and I am so glad to have an app that works seamlessly with my store.

It's All Good
South Africa
About 1 year using the app
May 22, 2024

We have been using Helpful Crowd Reviews app since our launch in 2020. We are so glad we chose Helpful Crowd over any of the other review apps. Reviews are so important for e-commerce brands that it is crucial to choose a reviews app that is going to work well and has great support. We have found that Helpful Crowd work great on our site, has many features, and, importantly, their customer service is stellar--responsive and helpful. Yusuf helped us solve a technical issue and worked to fix what we needed for our reviews to also appear on Google merchant center. This is key! Love this app and highly recommend it.

ThumbPRO
United States
About 3 years using the app
November 30, 2024

Great app from www.arichezz.store

Arichezz.store
France
About 3 hours using the app
April 2, 2024

I would give 100 stars if I could. Not only is this app easy to use and powerful.. and really affordable compared to others.. but the staff.. I have never had a company jump when I needed them and treat me as if they work only for me. Seriously.. When I get stumped.. I ask.. and as long as it's within normal business hours, not my owl hours, it's done at the speed of light. Just now I needed to have something done that I couldn't figure out.. I sent them the collaborator invite, they accepted it.. I refreshed the page and it was done. The customer & technical support, help, love.. whatever you call it is simply amazing. If you want reviews on your site that take things to the next level with a team that becomes a part of your team.. look no further. Seriously.. and no.. nobody told me to write this. I felt compelled. AMAZING product & service! I'm not even sure if free tacos would make it better.. well, I can't lie. Free tacos is about the only thing that would make it better. my website is- https://www.wodewoze.com and Yusuf always goes above and beyond.

Wodewoze
United States
10 months using the app