Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

August 3, 2023

I am delighted to share my experiences with this phenomenal application that has truly surpassed my expectations. With our ambitious plans in mind, this app has proven itself to be a crucial aid, consistently delivering remarkable functionality and usability.

The intuitiveness of the interface is noteworthy, making it incredibly user-friendly and simple to navigate. Each feature is well-implemented, demonstrating a clear understanding of user needs. The developers have crafted an excellent tool that substantially supports us in achieving our objectives.

However, what sets this application apart from others is not only its technical brilliance, but also the unparalleled customer service. In our case, we had the privilege of interacting with Yusuf, who served as our contact person. His unwavering commitment to assisting us, combined with his profound knowledge and professionalism, greatly contributed to our positive experience.

Yusuf consistently displayed exceptional dedication, always providing prompt, comprehensive, and courteous responses. His hands-on approach, helpful advice, and genuine care for our objectives transformed our journey with this application into a gratifying experience. His service undoubtedly sets a benchmark for others to strive towards.

In conclusion, I highly recommend this app for anyone seeking a reliable, user-friendly, and effective tool. With its top-tier customer service, particularly thanks to Yusuf, it stands as a paragon in its field. This combination of software excellence and stellar customer support truly sets a standard that is difficult to surpass.

Rymgetüdel
Germany
1 day using the app
Edited October 26, 2023

Je suis très satisfait de cette application. Les fonctionnalités correspondent parfaitement à mon attente. Le support est très efficace et saura vous aider pour installer l'application suivant vos envie. Je recommande cette application.
Je remercie particulièrement @Yusuf, toujours disponible et à l'écoute, qui a résolu un problème de compatibilité avec une autre application.

Beltane
France
27 days using the app
June 27, 2023

Yusuf is always helpful with questions and open to suggestions and reverts timely.
we had an issue with how the reviews page looked and in a matter of days he resolved the issue. Thanks a lot!

The Hair Site
United Kingdom
4 days using the app
April 27, 2023

Helpful Crowd is great to work with - the support provided is great and the app works super! Very glad I went with them!
They are proactive and very responsive!

TurningByrd Pen Studio
United States
3 days using the app
HelpfulCrowd replied April 29, 2023

Dear TurningByrd Pen Studio,

Thank you so much for your outstanding 5-star review! We are thrilled to hear that you find our app, Helpful Crowd, to be both effective and enjoyable to work with. Our team is dedicated to providing exceptional support and service, and your kind words confirm that our efforts are truly making a difference.

We're delighted that you appreciate our proactive approach and responsiveness, as we strive to ensure that our users have a seamless experience with our app. Your recommendation means the world to us and serves as a motivating force for continued improvement.

Please don't hesitate to reach out if you have any suggestions for enhancements or if you encounter any issues. Once again, thank you for your support and trust in Helpful Crowd. Enjoy using our app!

Warm regards,

Team HelpfulCrowd

April 26, 2023

Application géniale et très pratique, un service client disponible et à l'écoute. Je recommande cette application !

AnimaLife
France
6 months using the app
HelpfulCrowd replied April 29, 2023

Cher utilisateur d'AnimaLife,

Merci infiniment pour cette merveilleuse évaluation 5 étoiles ! Nous sommes ravis d'apprendre que vous trouvez notre application géniale et très pratique. Notre équipe travaille sans relâche pour fournir la meilleure expérience possible à nos utilisateurs, et votre commentaire nous confirme que nos efforts portent leurs fruits.

Nous apprécions également vos compliments concernant notre service client. Nous mettons un point d'honneur à être disponibles et à l'écoute de vos besoins pour vous assurer une expérience utilisateur sans faille. Votre recommandation signifie beaucoup pour nous et nous motive à continuer à améliorer AnimaLife.

N'hésitez pas à nous contacter si vous avez des suggestions d'amélioration ou si vous rencontrez des difficultés. Merci encore pour votre soutien et votre confiance. Profitez bien d'AnimaLife !

Cordialement,

L'équipe HelpfulCrowd

October 12, 2023

Excellent

Sindus Fashions
India
6 days using the app
June 17, 2023

This app is great. It really helped my store www.nivramedia.com when I needed it. Very much recommended!

Nivra Media
Czechia
4 minutes using the app
Edited March 1, 2019

I LOOKED FOR AN APP LIKE THIS A LONG TIME....I ACTUALLY GAVE UP, BUT HERE IT IS AND I LOVE IT.... GREAT CUSTOMER SERVICE.....BUT THE APP WORKS SO WELL, I HARDLY NEED THE CUSTOMER SERVICE 10 STARS

Dynasty Goddess Hair
United States
Over 5 years using the app
March 22, 2021

Such a great help. The platform is so convenient to use and quite easy to navigate around. If there is an error, you can easily contact their supports who is always there. I would like to give a special mention to Yusuf for doing a great job installing the widgets and assisting me with my problems.

UCHE HAIR
United States
Almost 5 years using the app
November 27, 2019

This app is great for gathering reviews. It simple to use but very powerful. The customer service is great and i cannot fault the team at helpful crowd. Big thumbs up from me guys and girls :)

Sports Barista
United Kingdom
Over 4 years using the app
HelpfulCrowd replied December 7, 2019

Hey there Sport Barista!

We love thumbs! So glad that we could assist.

Thank you again for the review and we expect that as you learn more about our app, you'll see some of the gems that can really boost your business. Be sure to check out PaCE!

Team HelpfulCrowd