Helpful Product Reviews App , 384 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.
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Amazing app. Once set up properly it does all the leg work for you with review collection etc. very easy to use too.
Yusuf dealt with an issue I had and fixed it within half an hour.
10/10
www.thorsupplements.co.uk
Excellent App.
I've been using Helpful Crowd for a few years now and the staff have always been super friendly, helpful and I always get an immediate response should I need assistance. I recently migrated my store to Shopify and the team made the migration of my reviews a piece of cake. Thank you all!!
We utilized this app in our previous online sales platform and were concerned we'd lose all reviews when making the transition to Shopify. Yusuf at HelpfulCrowd was very accommodating when assisting us with the transition and worked very quickly. Thankful for this easy to use app and the incredible support behind it!
https://usasignframeandstake.com/
Helpful Product Reviews App is so easy to use and integrates well with our store. Customer service also top notch!
nice app
We have tried several review apps to meet our specific needs, and THIS IS THE ONE. The support team has been incredible. They even edited our code to ensure the display was just how we wanted since we have a MOODRING theme. Highly recommend!
This app gave (and is still giving) me so much trouble. I spent an entire weekend working 16 hours a day putting my placeit models back onto my store because Shopify discovered it was a bug in this app removing them. Now, I have tried to remove it, and it is still holding on to some code and won't come off of my site. I have tried to contact the developer, and I have gotten no response. DO NOT DOWNLOAD THIS APP to your store.
Hi Sassy T's, please be assured that take these kind of technical issues really seriously, and we've escalated this internally at Shopify to get to the bottom of it.
We're sorry that we didn't get an opportunity to help remedy this with either you or Shopify support directly.
Separately, we have reached out to Shopify support and requested that they provide the evidence and logs that show that our app caused these issues as you have indicated in your review.
Just so you're aware, we've have never had any other '000's of stores report any issues such, or similar to this, as our app only has READ ONLY access for inventory and order details, not UPDATE access. At this point, we believe that any issue is highly likely to be coincidental to other activity (or another app) on your store setup around the same time, one that has write access to inventory items.
I believe that the care team has also helped remove the remaining widget that needed to be inserted manually into your theme that is NOT currently an automated supported feature with the v2.0 themes.
We'll update the reply here when have more information from the Shopify technical team.
Anna she was so helpful with my new platform she synced my reviews from an older platform I had and she and the team helped me out and all is well very nice customer service thank you so much. OMG I just review my website and Anna and her team insert a widget looks fantastic my store is MJ Organic Scent web: https://mjorganicscent.myshopify.com. I would like to say Thank You Helpful for helping me with my problem 100% best customer service.
very helpful app, it assisting to grow my business to get reviews from the customers.
Thank you very much.