Reviews (399)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing store aesthetics and functionality. It supports visual reviews and multi-platform transitions, notably from ECWID. The app offers customizable emails and review displays, efficient customer support, and a valuable free plan. Merchants credit it with boosting sales through increased product credibility and detailed customer feedback.

Edited March 1, 2019

I LOOKED FOR AN APP LIKE THIS A LONG TIME....I ACTUALLY GAVE UP, BUT HERE IT IS AND I LOVE IT.... GREAT CUSTOMER SERVICE.....BUT THE APP WORKS SO WELL, I HARDLY NEED THE CUSTOMER SERVICE 10 STARS

Dynasty Goddess Hair
United States
Over 5 years using the app
Edited April 6, 2020

We use this app to provide customers a way to review our bicycles, as we are not a main-stream brand, customer reviews are very important in lending credibility to our product, and helping new customers decide to buy one of our bikes. We also like the Q&A function, as sometimes the customers have technical questions, and its great if other customers can see the responses too. So far the app has been great, its easy to integrate the reviews across similar products with different set ups, so that customers all the reviews for a given product, regardless what specification it has. We just integrated the badge in our footer, so show how many over all reviews we have. Yusuf was very helpful in integrating this for us, and didn't mind making small adjustments to get it looking better. He also helped install the review widget on the product pages. Thanks very much for the help and good service.

Standertshop
Germany
Over 5 years using the app
September 6, 2019

We use this app for product reviews on our website https://latchitrack.com. Customer service was great to work with and got it up and running quickly.

Latchit Rack
United States
About 5 years using the app
May 14, 2019

Very good app suits my needs, proper reviews that help customers and not distracting them, Plus they have a very good customer support, love it :)

Happy-li
Israel
About 5 years using the app
HelpfulCrowd replied May 27, 2019

Happy-li, happy life!

So glad that we were able to help you out!

You asked for a new language...and we delivered 20 new languages! We now now automatically translate all email templates and storefront text for over 27 languages, so you can focus on what you do best...selling and growing your business.

Welcome again to the HelpfulCrowd community.. looking forward to seeing what we can do...together!

January 27, 2020

I chose to install this app because it was created by Shopify users and allowed for photo uploads. I am also new to the ecommerce world and am learning as I go. I had some trouble with the app install on my site and their customer service was FANTASTIC. He was very responsive and completed the install, as I had specified I wanted it, on my website in under 10 minutes. He also took the time to give me some additional helpful hints. I will not hesitate to get back in touch with HelpfulCrowd's customer service anytime I have a question no matter how silly it seems. Thank you again!

YouthFarm LLC
United States
Almost 5 years using the app
March 22, 2021

Such a great help. The platform is so convenient to use and quite easy to navigate around. If there is an error, you can easily contact their supports who is always there. I would like to give a special mention to Yusuf for doing a great job installing the widgets and assisting me with my problems.

UCHE HAIR
United States
Almost 5 years using the app
November 27, 2019

This app is great for gathering reviews. It simple to use but very powerful. The customer service is great and i cannot fault the team at helpful crowd. Big thumbs up from me guys and girls :)

Sports Barista
United Kingdom
Over 4 years using the app
HelpfulCrowd replied December 7, 2019

Hey there Sport Barista!

We love thumbs! So glad that we could assist.

Thank you again for the review and we expect that as you learn more about our app, you'll see some of the gems that can really boost your business. Be sure to check out PaCE!

Team HelpfulCrowd

January 29, 2020

Works great for seamless communication, and also tells others of orders made. www.epicnature.co.uk ❤️

Epic nature
United Kingdom
Over 4 years using the app
Edited September 7, 2020

A great app which boosts the store! Yusuf customized the app within minutes! Super quick and friendly customer service. Highly recommend

Onyx Botanica
Australia
Over 4 years using the app
January 29, 2020

Excellent. It is simple, easy to use, and powerful. HelpfulCorwd's support team responds quickly and effectively; they solve our problems in no time. We highly recommend it.

DoggyBathroom - The Best Dog Litter Box with Vertical Pee Pads
Canada
About 4 years using the app