Reviews (401)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales by increasing customer trust through written, photo, and video reviews, along with a Q&A section. It offers extensive customization, easy review management, and supports importing reviews from various platforms. The installation process is smooth, and customer support is praised for its responsiveness and helpfulness in real-time assistance and customizations.

Edited July 9, 2021

The support is very helpful. They resolved you problem right away. Price is very correct for an awesome support. Never been disappointed in a year of support.

Your Ethiopian Diaspora Shopping Website
France
About 1 year using the app
December 1, 2020

They are very responsive and helpful! I love how the app looks and works. Yusuf has been a great help and gives me feedback as well. www.clean-eez.com

Clean-eez
United States
About 1 year using the app
January 21, 2023

love this app and customer support. Yusuf responds very quickly. The app is intuitive and easy to use. Thank you

Sol E Ciel
United States
About 1 year using the app
HelpfulCrowd replied March 15, 2023

Hello Sol E Ciel,

Thank you for your lovely review! We're thrilled to hear that you love our app and have had a positive experience with our customer support, especially with Yusuf. Our team is committed to providing prompt and helpful assistance whenever needed.

We're delighted that you find the app intuitive and easy to use, and we truly appreciate your kind words. If you ever have any questions or need further support, please don't hesitate to reach out to us. We're always here to help!

Once again, thank you for choosing HelpfulCrowd, and we wish you continued success with your business.

Warm regards,
The HelpfulCrowd Team

November 21, 2021

I've been using this app a while now and have found it a great asset. I've had lots of reviews for the product I've sold in my store. It's easy to use and looks very professional. Support is great too, thank Yusaf for helping me sort out an alignment issue I had today. I would definitely recommend the Helpful crowd app

Diamond Parrot Accessory Emporium
United Kingdom
About 1 year using the app
September 24, 2020

This app helps me to keep track of my reviews. And it also helps me build trust with my customers.'

Atlantic Gold Sea Moss
United States
About 1 year using the app
Edited October 14, 2023

UPDATE: I know that for all business owners it is very important to have an updated review info for an APP that we use. So I would like to give my 5 stars update info on this APP because for more than a year I have never had any issues. Yusuf and Anna are always there to help me enable another feature that comes up. And my conversion rate has risen a lot due to customers leaving reviews and photos. So, do not hesitate to download and trust it.
I use this app on three of my store www.maxifashion.bg www.maxifashion.gr and www.cocheti.ro and everything so far if absolutely stunning. I had a great support when needed and they even added Bulgarian language to my Bulgarian store. 5 stars to HelpfulCrowd are minimum of what they deserve.

Maxifashion.bg
Bulgaria
About 1 year using the app
HelpfulCrowd replied March 15, 2023

Dear Maxifashion.bg,

Thank you so much for your outstanding review and for choosing HelpfulCrowd as the go-to app for all three of your stores - www.maxifashion.bg, www.maxifashion.gr, and www.cocheti.ro. We're absolutely delighted to hear that you've had such a positive experience with our app and that it has contributed to the success of your businesses.

We truly appreciate your kind words about our support team. At HelpfulCrowd, our primary goal is to ensure our customers receive the best possible assistance, and we're always eager to help out whenever needed. It's great to know that we were able to promptly add the Bulgarian language to your Bulgarian store, as we understand the importance of catering to your local customers.

Your satisfaction and the growth of your businesses are our top priorities, and your review is a testament to the hard work and dedication of our team. We're honored to receive a 5-star rating from you and will continue to strive for excellence in everything we do.

If you ever need any help or have any questions in the future, please don't hesitate to reach out to us. We're always here to support you and ensure the success of Maxifashion.bg, Maxifashion.gr, and Cocheti.ro.

Once again, thank you for your kind words and for trusting HelpfulCrowd with your businesses. We look forward to serving you and helping your stores grow even more in the coming years.

Warmest regards,
The HelpfulCrowd Team

March 3, 2020

I am very impressed of their fast answer, and the fact that they solved my problem very well.
Thank you Yusuf !!!

GREENOSAURE
United Kingdom
About 1 year using the app
April 12, 2021

Eine großartige Anwendung steigerte den Umsatz auf unserer Website. Kunden interessieren sich für Kommentare. Diese Anwendung enthält viele Tools. Bilder und Videos erreichen uns. eine erfolgreiche Arbeit. wir danken Ihnen. Wir sind glücklich.

Omac Shop GmbH
Germany
About 1 year using the app
Edited February 11, 2025

Installation was smooth and easy,
All minor glitches got resolved by Yusuf and his team within less then 24 hours!!!
Very competent and patient technical support.
Thank you guys!

MoxyVites
United States
12 months using the app
Edited September 11, 2022

I have been a very happy user of this app for over six months. I recently changed my Shopify theme to ecom Turbo and to my horror, the app was no longer showing on the product pages. Yusuf responded quickly to my call for help and very quickly added the app to my new theme. I am now offering anew colour choice to my identical Golf Cart Bags and Yusuf went beyond the call of duty and linked the reviews to this variant for me after I expressed some hesitancy in doing the task. This saved me considerable time and allowed me to get on with running the business. A thousand thanks Yusuf.

Linx Golf
Australia
About 1 year using the app