Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 28, 2022

I am very satisfied with the application, the full automation customer support is excellent, I highly recommend it.

Omac Shop Usa - Auto Accessories
United States
Time spent using app: Almost 2 years
February 25, 2022

Nice app the support is so helpful! been looking for this kind of review app now found it!! thanks !!!

Min Ayn Home
United Arab Emirates
Time spent using app: About 1 year
February 23, 2022

I have been using Helpfulcrowd on another platform for some time. It helps us to get more sales. When I transferred the site to Shopify, I have problem to get Helpfulcrowd setup. Luckily, the support team from Helpfulcrowd helps me to setup all the things, including transferring the data from old platform to Shopify and the widgets on Shopify. Very great help from Yusuf , the CS Agent . Thank you so much! Love this Apps and it has free plan with a lot if functions more than enough for us to use. Even a paid plan is worth the money. Keep up the good work team!

Hong Kong SAR
Time spent using app: 2 days
February 14, 2022

Anna was incredibly helpful at answering all my questions, and assisting me with things I couldn't figure out on the site.

C'Toan Co
United States
Time spent using app: 3 days
February 3, 2022

I am very happy to be using Helpful Reviews! The customer service is always wonderful. Anna in particular was very helpful with answering my questions and helping me integrate this app into my Shopify store. The overall reviews layout and widgets are very effective and easy to use.

Sozo Australia
Time spent using app: 3 months
February 2, 2022

Excellent service. Really easy for customer to use. Sends out a request for customer to review product and easy to manage. Customer service is excellent, they helped to add widget to my new theme store.

Hostaro Tableware
Time spent using app: Over 1 year
January 28, 2022

Rien à dire sur le support, ils sont à l'écoute et interviennent si besoin. Vraiment efficace ! Merci beaucoup

Salsa Origin
Time spent using app: 6 months
Edited January 26, 2022

Great app! Easy to use and the service is very friendly and professional. I migrated my store from another platform to shopify and Yusuf helped me out many times when in need of advice or assistance.
He really knows what he is doing and is always ready to help.
Highly recommended!

Berryconcept Shop
Time spent using app: 2 days
Edited September 11, 2022

I have been a very happy user of this app for over six months. I recently changed my Shopify theme to ecom Turbo and to my horror, the app was no longer showing on the product pages. Yusuf responded quickly to my call for help and very quickly added the app to my new theme. I am now offering anew colour choice to my identical Golf Cart Bags and Yusuf went beyond the call of duty and linked the reviews to this variant for me after I expressed some hesitancy in doing the task. This saved me considerable time and allowed me to get on with running the business. A thousand thanks Yusuf.

Linx Golf
Time spent using app: About 1 year
Edited January 20, 2022

I have not used the app yet...Just set it up. I wanted to review Yusuf and Anna for their excellent help over the past couple weeks as I worked on this. (It doesn't take that long to set up..Ii was just doing it intermittantly around 100 other things!) They respond very quickly...even after hours. The chat houses in email as well, so you have a record and can respond in chat or email, which is nice. I'm sure the documentation has the answers to the questions I asked, but I hat wading through docs, so thanks to them for answering all my questions. The app setup is actually easy...navigating the multiple screens takes a little getting used to, but I'm sure it will become second nature in a bit. It's good to have all the info available. I've had a chat experience with another shopify app and it was really horrible...this one is excellent.

Tasteful Pets
United States
Time spent using app: 19 days