Reviews (403)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales by enhancing customer trust with credible reviews, including photo and video options. They appreciate its user-friendly interface, ability to import reviews from various platforms, and features like Q&A sections and customizable widgets. The app is noted for reliable integration with Shopify, and its customer support is praised for responsiveness and efficiency in resolving issues.

Edited April 16, 2020

https://universoulclothing.com Love this App and i am grateful to use IT. The support team is friendly and very competent. I recommend this App to every shop owner! Great! Yusuf helped me many times to manage my stuff!

Universoul Clothing
Germany
8 months using the app
Edited May 18, 2020

I am at the beginning of the use of this app but it already looks really good. The main reason I am giving the five stars are the incredible support I have received. I needed to upload my previous reviews and encountered some technical issues. Yusuf from the support was incredible dedicated and helpful that he spent with me over the weekend several sessions. Very kind and very helpful. You will be not left alone with this app.

Sourcepace GmbH - a distributor of ApexProtect
Germany
8 months using the app
HelpfulCrowd replied May 20, 2020

We're here with you every step of the way... and we're so glad that we could get you up and running on the weekend. We love our European countryman as well!

Be sure to check out our Google integration that allows you to import your Google reviews and even reply and comment on them.

Welcome to the HelpfulCrowd Community ;-)

Edited April 6, 2020

We use this app to provide customers a way to review our bicycles, as we are not a main-stream brand, customer reviews are very important in lending credibility to our product, and helping new customers decide to buy one of our bikes. We also like the Q&A function, as sometimes the customers have technical questions, and its great if other customers can see the responses too. So far the app has been great, its easy to integrate the reviews across similar products with different set ups, so that customers all the reviews for a given product, regardless what specification it has. We just integrated the badge in our footer, so show how many over all reviews we have. Yusuf was very helpful in integrating this for us, and didn't mind making small adjustments to get it looking better. He also helped install the review widget on the product pages. Thanks very much for the help and good service.

Standertshop
Germany
8 months using the app
August 17, 2022

I am loving this app more now after I upgraded. I like all the features and how you can customize it to match your aesthetic. You have to understand coding a bit in order to embed most of the features, but as a non-coder, after much testing and trying i figured lot's of it out. Their cs was also very helpful.

Jayli's Runway
United States
7 months using the app
October 3, 2022

Awesome app. I use it for my Online Photography Coures e-commerce. Really easy to use and the customer service is awesome, especially Anna. https://midnuances.com

Midnuances
Italy
7 months using the app
HelpfulCrowd replied March 15, 2023

Hi Midnuances,

Thank you so much for your positive review and for sharing your experience with our app! We're delighted to hear that you find it easy to use and that it has been a valuable addition to your Online Photography Courses e-commerce.

It's wonderful to know that Anna has provided you with exceptional customer service. We take pride in our dedicated team, and it's always great to hear when they make a positive impact on our customers' experience.

If you ever need assistance or have any questions in the future, please don't hesitate to reach out to us. We're always here to help and support your business.

Wishing you continued success with Midnuances!

Best regards,
The HelpfulCrowd Team

May 10, 2020

Super application ! Gratuite jusqu'à 5 produits avec des reviews. L'équipe est très compétente et réactive. Merci à Anna

Jordono
France
7 months using the app
HelpfulCrowd replied May 20, 2020

Jordano, merci beaucoup pour votre avis et vos commentaires, nous l'apprécions vraiment!
Si heureux que nous ayons pu traduire votre vitrine en français en un seul clic (psst, nous faisons également 26 autres langues hors de la boîte)

Bienvenue dans la communauté HelpfulCrowd.

De tout le monde à Team HelpfulCrowd

June 15, 2020

Helpful Crowd is great! Excellent customer service, and a well-designed product. Anna was very helpful when I set up our store. Each of their features are well thought out and helpful. I highly recommend this app!

Rocky River Hemp NC
United States
7 months using the app
Edited February 16, 2021

I had a problem of adding reviews on collection pages, Yusuf hepled figure out my problem and some extra requests immediately. It really saved me a lot of time instead of switching to another new app.

Die Süssperlen Jewelry
Switzerland
7 months using the app
March 29, 2020

Customer Service is EXCEPTIONAL!! I just downloaded this thing and they helped me iron out the kinks at 7pm on a Sunday evening!! No wonder they average 5star reviews..

The Eyeconic Shop
United States
7 months using the app
HelpfulCrowd replied March 29, 2020

Eli, it was our pleasure to be able to help you out. Glad we were able to get your full review page set-up in no time and just love the way our widgets look on your site!

Be sure to check out all our other awesome features and customizations to give it your personal touch, including personalizing the HTML email requests.

So great to have you in the Crowd.

Kind regards,

Anna

June 11, 2020

App's been working great so far. Was easy to install, customer service has been very responsive to my few random queries. I really like the "verified buyer" tag to add credibility. Great app!

Gourmend Foods
United States
6 months using the app