Reviews (402)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales by enhancing customer trust with credible reviews, including photo and video options. They appreciate its user-friendly interface, ability to import reviews from various platforms, and features like Q&A sections and customizable widgets. The app is noted for reliable integration with Shopify, and its customer support is praised for responsiveness and efficiency in resolving issues.

Edited November 17, 2020

We sell pure maple syrup from Canada (the best) and Helpfulcrowd helped us get some amazing reviews. We are definitely selling more Pure maple syrup with them on board, I highly recommend.

Canadian Maple Co.
Canada
4 months using the app
November 13, 2019

I had been using another app for months and didn't get a single review. As soon as I starting using this app I started getting tons of reviews. Even people who purchased different items in one order took the time to leave a review for each item, proving how easy it is to leave a review. I'm just starting out and don't have much room in my budget for paid apps, but I gladly upgraded this app once my products increased in order to keep getting the customer reviews coming in! Thanks for making a free version as well as a very reasonably priced upgrade available! I recommend it to anyone who needs reviews.

New World Pin Company LLC
United States
4 months using the app
HelpfulCrowd replied December 7, 2019

Wow! Thanks for sharing the feedback New World Pin Co!

We'd love to know, but we're best not to ask who the 'other app' is ;-)

We're so glad to hear that your getting more reviews, multi-order reviews, love how easy it is, love our free version (with all features) and offer great value paid plans.....you have captured all the things that we truly believe differentiate HelpfulCrowd to the rest of the field... including our customer service team!

We'd like to share that we hear this more often than we ever expected from our community, which keeps us motivated to continue to drive change for the better.

We also love the fact that we've 'done it our own way' to collect reviews differently to almost every other review app.... and we look to the proof our customers get, not spin about collecting 'in email'.

We also believe in making your profits stay in your pocket..and not having to give up 15% of your profit just collect reviews...that's our job. Any wonder why the average conversion rate our stores get is 10% and some upwards of 30% without using coupons?

Thanks again NWPC...and we look forward to helping you drive even more content and sales!

Team HelpfulCrowd

January 3, 2021

I am really pleased with this app. Very easy to install and awesome customer support. Specifically, had a great conversation with Yusuf today regarding an issue and he was very friendly and quick! The app itself is very nice and has lots of cool features to showcase the customer reviews with photos/videos..

BugBands
Australia
4 months using the app
Edited April 24, 2020

Very professional and Yusuf always is quick to reply and gets my questions answered! a great great experience. Thankyou friend

Regards
TheElettra.com

The General Store
Australia
4 months using the app
November 27, 2019

This app is great for gathering reviews. It simple to use but very powerful. The customer service is great and i cannot fault the team at helpful crowd. Big thumbs up from me guys and girls :)

Sports Barista
United Kingdom
4 months using the app
HelpfulCrowd replied December 7, 2019

Hey there Sport Barista!

We love thumbs! So glad that we could assist.

Thank you again for the review and we expect that as you learn more about our app, you'll see some of the gems that can really boost your business. Be sure to check out PaCE!

Team HelpfulCrowd

December 7, 2020

I asked Yusuf for help to move the placement of the reviews on my products page via Chat. He got it done promptly and perfectly. I am so happy with their customer service. Thanks Yusuf for all your help! It is a great addition to my store.

RareGlo Organic Shea Products
United States
4 months using the app
December 2, 2020

Honestly, this app is amazing. Super user friendly, loads quick and provides a clean look that ads trust for our customers and has definitely increased our conversions. Yusuf and Anna have been soooooo helpful as well. Amazing customer service. Great job with this app! Thanks so much, Rob

RIMIT
Canada
3 months using the app
Edited July 6, 2020

Fab!Yusuf was so helpful & assisted me with the setup! Take a look - www.teatoxcompany.co.uk . It looks great!

TeaTox Company
United Kingdom
3 months using the app
Edited May 26, 2020

Their customer support is very helpful. Yusuf helped me integrate everything needed for my site. Very recommended!

https://esmenewyork.myshopify.com/

Esmé Scarves New York
United States
3 months using the app
November 14, 2020

This app is awesome and their customer support is second to none..I am a free plan member but the support I get is absolutely mind-boggling...instant reply...instant solution...can't find a single flaw. Yusuf's support is fantastic...not a single second delay in response and support...keep up the good work

iluvsale.com
United Kingdom
3 months using the app