Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, functionality, and exceptional customer service. They value its automatic review collection, seamless store integration, and ability to enhance customer engagement. The feature of displaying reviews on product pages is noted for boosting sales. Merchants also commend its affordability, user-friendly interface, and smooth migration from other platforms. Unique features like video reviews and increased review rates are also positively highlighted.

August 7, 2019

We had a few glitches in the beginning, but Anna and her team worked hard to correct them and get everything just right. I highly recommend these folks and this app!

Prebiotin Prebiotics
United States
Over 1 year using the app
January 3, 2021

I am really pleased with this app. Very easy to install and awesome customer support. Specifically, had a great conversation with Yusuf today regarding an issue and he was very friendly and quick! The app itself is very nice and has lots of cool features to showcase the customer reviews with photos/videos..

BugBands
Australia
Over 1 year using the app
Edited November 17, 2020

We sell pure maple syrup from Canada (the best) and Helpfulcrowd helped us get some amazing reviews. We are definitely selling more Pure maple syrup with them on board, I highly recommend.

Canadian Maple Co.
Canada
Over 1 year using the app
December 31, 2019

Fantastic customer support! Took the time to understand my issue as I am not a software person, then researched it, and solved it. The first time. I am completely satisfied with Helpfulcrowd. The product works very well, and integrates seamlessly with Shopify.com

Broomstraw Farm Grow Lights
United States
Over 1 year using the app
Edited January 17, 2021

Absolutely the BEST. The staff from HelfulCrowd Yusuf reached out to us first with the problem we were having and solved it quickly with perfection. He was really friendly too. Also the emails they send out to the customers are very easy to follow and only buy couple clicks the customers can write the review without visiting the website again. BEST BEST BEST.

Theo & Brad
United States
Over 1 year using the app
Edited August 21, 2020

EZ Citrus Juicer

I have tried all of the reviews app on Shopify and they all have some issue to slow down your site or mess up your page. But then I found Helpfulcrowd's new app - Product Review App+Video. I tried it out, got stuck somewhere and reached out. What a surprise! Helpfulcrowd's help team was so amazing! When I reached out for help uploading my Amazon reviews, Yusuf was very helpful and understanding. Now, I have an easy working reviews app, AND its ready for Google - Amazing! Thanks Yusuf!

www.ezcitrusjuicer.com
United States
Over 1 year using the app
November 8, 2019

I was looking for an app that had photo reviews and allowed me to post responses to reviews. Helpful Crowd seemed well worth paying, and has a lot of useful features. Keeping the review requests simple seems to be making a difference already. And they were incredibly helpful with the installation process. Overall a great experience so far.

Cinderloop
United States
Over 1 year using the app
July 13, 2020

I found this app after a very bad experience with 2 other Review apps. First let me just say the user interface is seamless, doesn't look crappy like ones I've previously encountered. I got amazing customer support from Yusuf with helping me import reviews from a CSV file that wasn't properly exported. He even edited my store's theme to add the reviews on the homepage, I couldn't have done it on my own. Outstanding service! Thank you so much, I am very pleased with this app.

Baby Shea
United States
Over 1 year using the app
Edited August 29, 2021

Being a free app, the customer service is really superb! From adding of codes to importing of existing reviews, the customer service would assist you within minutes! Recommend this app to anyone who are looking for an app to add reviews to your product page. Special shoutout to yusuf for the assistance.

Vantage SG
Singapore
Over 1 year using the app
Edited June 30, 2020

The app is fairly easy to use and has user friendly tools. The admin are responsive and the graphics are top notch.
Very well worth adding to your store.

It's All In The Mixx
United States
Over 1 year using the app