Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

October 5, 2022

APPs design looks good and the service is very helpful :) I highly recommend this APP! The big + is that they are allowing video reviews.

SALITY
Slovakia
Over 1 year using the app
HelpfulCrowd replied March 15, 2023

Ahoj SALITY,

Ďakujeme za váš úžasný komentár! Sme veľmi šťastní, že sa vám páči dizajn našej aplikácie a že ste spokojní s poskytovanou podporou. Naším cieľom je vždy pomáhať našim užívateľom a prinášať im čo najlepšie zážitky.

Teší nás, že vám imponuje možnosť pridávania videorecenzií, pretože sme presvedčení, že táto funkcia môže byť veľmi hodnotná pre vaše podnikanie.

Ak by ste mali v budúcnosti nejaké otázky alebo potrebovali pomoc, neváhajte nás kontaktovať. Sme tu pre vás!

Ďakujeme, že ste si vybrali HelpfulCrowd a želáme vám veľa úspechov s vaším podnikaním.

Srdečné pozdravy,
Tím HelpfulCrowd

September 1, 2022

The helpfulcrowd team are always quickly available for support, via live chat & email, making it so easy to use. I moved my website from a different ecom provider and Yusuf was so helpful - moving all my product reviews over for me. When you don't understand how to do something, he'll just do it for you! Also before I even decided to use helpfulcrowd on the new site, Anna provided all my old reviews as a download to make sure I wouldn't lose anything when closing my old store. I was on the free plan on my old store but will probably keep using helpfulcrowd and upgrade because their service has been good.

City Survivor
United Kingdom
About 1 year using the app
October 3, 2022

Awesome app. I use it for my Online Photography Coures e-commerce. Really easy to use and the customer service is awesome, especially Anna. https://midnuances.com

Midnuances
Italy
About 1 year using the app
HelpfulCrowd replied March 15, 2023

Hi Midnuances,

Thank you so much for your positive review and for sharing your experience with our app! We're delighted to hear that you find it easy to use and that it has been a valuable addition to your Online Photography Courses e-commerce.

It's wonderful to know that Anna has provided you with exceptional customer service. We take pride in our dedicated team, and it's always great to hear when they make a positive impact on our customers' experience.

If you ever need assistance or have any questions in the future, please don't hesitate to reach out to us. We're always here to help and support your business.

Wishing you continued success with Midnuances!

Best regards,
The HelpfulCrowd Team

December 2, 2020

Honestly, this app is amazing. Super user friendly, loads quick and provides a clean look that ads trust for our customers and has definitely increased our conversions. Yusuf and Anna have been soooooo helpful as well. Amazing customer service. Great job with this app! Thanks so much, Rob

RIMIT
Canada
About 1 year using the app
Edited July 9, 2021

The support is very helpful. They resolved you problem right away. Price is very correct for an awesome support. Never been disappointed in a year of support.

Your Ethiopian Diaspora Shopping Website
France
About 1 year using the app
Edited October 22, 2021

Downloaded it since it was the only only review app in the compatible with OS 2.0 section that offered a free option for sites just starting with limited sales. I initially liked the look on my current site so i kept it then switched to the dawn theme and it did have to be updated to the new theme but yusuf quickly helped me solve this transfer and i love the look of it on my site www.marraboutique.com . Has auto email templates for everything i needed as well no comprimises in my opinion!

MARRA BOUTIQUE
United States
About 1 year using the app
December 1, 2020

They are very responsive and helpful! I love how the app looks and works. Yusuf has been a great help and gives me feedback as well. www.clean-eez.com

Clean-eez
United States
About 1 year using the app
Edited January 19, 2021

The app is great and the customer service is stellar! I have never had a question or request that they don't address promptly with amazing results! We have been using HelpfulCrowd's review app on our current store, www.shopify.net, and wouldn't consider any other review app for our new store soon to be launched, www.prebiotinprebiotics.myshopify.com.

Prebiotin
United States
About 1 year using the app
January 7, 2019

so far the best review app i used after going through most recommended ones from the shopify store, plus the team are super helpful and engaged with my inquiries, i wanna mention the staff lan, who helps me a lot from the beginning, even on small details.

Venturelite
United Kingdom
About 1 year using the app
March 10, 2020

Helpfulcrowd review app provides all tools needed to encourage buyers to review your products. I have been using the app for 60 days. The folks at Helpfulcrowd offer great support and they have taken care of all my questions very quickly. Great app!

PDF Band Music
United States
About 1 year using the app