Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

Edited October 14, 2023

UPDATE: I know that for all business owners it is very important to have an updated review info for an APP that we use. So I would like to give my 5 stars update info on this APP because for more than a year I have never had any issues. Yusuf and Anna are always there to help me enable another feature that comes up. And my conversion rate has risen a lot due to customers leaving reviews and photos. So, do not hesitate to download and trust it.
I use this app on three of my store www.maxifashion.bg www.maxifashion.gr and www.cocheti.ro and everything so far if absolutely stunning. I had a great support when needed and they even added Bulgarian language to my Bulgarian store. 5 stars to HelpfulCrowd are minimum of what they deserve.

Maxifashion.bg
Bulgaria
About 1 year using the app
HelpfulCrowd replied March 15, 2023

Dear Maxifashion.bg,

Thank you so much for your outstanding review and for choosing HelpfulCrowd as the go-to app for all three of your stores - www.maxifashion.bg, www.maxifashion.gr, and www.cocheti.ro. We're absolutely delighted to hear that you've had such a positive experience with our app and that it has contributed to the success of your businesses.

We truly appreciate your kind words about our support team. At HelpfulCrowd, our primary goal is to ensure our customers receive the best possible assistance, and we're always eager to help out whenever needed. It's great to know that we were able to promptly add the Bulgarian language to your Bulgarian store, as we understand the importance of catering to your local customers.

Your satisfaction and the growth of your businesses are our top priorities, and your review is a testament to the hard work and dedication of our team. We're honored to receive a 5-star rating from you and will continue to strive for excellence in everything we do.

If you ever need any help or have any questions in the future, please don't hesitate to reach out to us. We're always here to support you and ensure the success of Maxifashion.bg, Maxifashion.gr, and Cocheti.ro.

Once again, thank you for your kind words and for trusting HelpfulCrowd with your businesses. We look forward to serving you and helping your stores grow even more in the coming years.

Warmest regards,
The HelpfulCrowd Team

March 3, 2020

I am very impressed of their fast answer, and the fact that they solved my problem very well.
Thank you Yusuf !!!

GREENOSAURE
United Kingdom
About 1 year using the app
April 12, 2021

Eine großartige Anwendung steigerte den Umsatz auf unserer Website. Kunden interessieren sich für Kommentare. Diese Anwendung enthält viele Tools. Bilder und Videos erreichen uns. eine erfolgreiche Arbeit. wir danken Ihnen. Wir sind glücklich.

Omac Shop GmbH
Germany
About 1 year using the app
August 19, 2020

Their support team is just so proactive in offering help since the widget for reviews are not showing up on the product page. Thank you :)

Everyday Solutions
Philippines
About 1 year using the app
Edited September 11, 2022

I have been a very happy user of this app for over six months. I recently changed my Shopify theme to ecom Turbo and to my horror, the app was no longer showing on the product pages. Yusuf responded quickly to my call for help and very quickly added the app to my new theme. I am now offering anew colour choice to my identical Golf Cart Bags and Yusuf went beyond the call of duty and linked the reviews to this variant for me after I expressed some hesitancy in doing the task. This saved me considerable time and allowed me to get on with running the business. A thousand thanks Yusuf.

Linx Golf
Australia
About 1 year using the app
Edited March 24, 2020

At Shine Light Life we really appreciate how well this app works at collecting reviews from our customers. It's efficient and easy to implement. Customer service was very helpful in answering our set up questions.

Team Shine Light Life

Shine Light Life
United States
12 months using the app
HelpfulCrowd replied March 29, 2020

Hey Shine Light Life,

welcome to the Crowd and thank you for the review. We pride ourselves on how intuitive and easy it is to implement.

Be sure to check out some of our new upcoming features as well, like Company reviews and our Pinterest integration.

Kind regards,

Anna and Team HelpfulCrowd

August 12, 2021

I had problems with importing reviews but the team of HelpfulCrowd was very patient answering numbers of my questions and was ready to help and even to change interface a bit just for our website. Yusuf, accept my kind regards thank you for your help, patience and assistance! It is really a pleasure to deal with you )) Many thanks!

myqrsign
United States
12 months using the app
May 27, 2020

yusef is very helpfull and very fast! he helped me twice and he was always direct. great effort and very professional!

CliniqueSkinCare
United Arab Emirates
12 months using the app
HelpfulCrowd replied June 5, 2020

Hey there Clinique Skin Care! Thank you sooooooo much for your feedback and review. Welcome to the Helpful Community and being a HelpfulCrowdian.

Team HelpfulCrowd

Edited August 5, 2020

They help me with setting up my reviews into my store in less than 5 mins. They respond so fast and would be able to answer my questions.

J and C Fitness
United States
12 months using the app
February 18, 2020

I love this ap! I works so well for the reviews from my customers. I rally like the video aspect of it. When a customer uploads a video it takes the review to level 10!!!!!

I Use Naturals
United States
12 months using the app