Reviews (397)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth by effectively collecting and showcasing diverse review types, including text, photo, and video. It features a user-friendly interface, supports mass uploads, and integrates seamlessly with platforms like Shopify and ECWID. Merchants praise its modern design and exceptional customer support, noting the team's responsiveness and helpfulness in real-time, even on weekends.

April 22, 2021

Great app, does everything it's supposed to do, offers more features in free version than competition and customer service is just amazing, Yusuf is there to help most of the time, it's almost unbelievable.

PupFairy
Poland
Over 1 year using the app
Edited April 7, 2023

I had an issue with the review app on my website, I contacted Helpful and within couple of hours my issue was resolved. Yusuf was very helpful not only did he fix my issue he recommended another option for me. Highly recommend.

Mudita Essentials
Australia
Over 1 year using the app
HelpfulCrowd replied April 12, 2023

Dear Mudita Essentials,

Thank you for your review, we're thrilled to hear that Yusuf was able to quickly and effectively resolve your issue with the review app on your website. We're proud to have a team of knowledgeable and helpful customer service representatives, and it's great to know that Yusuf went above and beyond to recommend another option for you.

We appreciate your loyalty to our app and are thrilled to have been able to serve your needs for over a year. At HelpfulCrowd, we strive to provide the best possible service to our customers, and it's always great to hear that our efforts are paying off.

Thank you for taking the time to share your experience with others. We rely on feedback like yours to continue to improve our app and services. If you ever need anything else, don't hesitate to reach out. We're always here to help.

Best regards,

Team HelpfulCrowd

Edited July 20, 2020

This app is great. It improves SEO opportunities dramatically and Yusef is incredibly helpful and responsive.

Blueberry Nutrition
United States
Over 1 year using the app
May 2, 2022

I've reached out to customer service several times. Each time, Yusaf is always extremely helpful AND also super fast!! Like I don't even know how he sees my emails so fast! Very happy with this app!

Project6NYKids
United States
Over 1 year using the app
December 3, 2020

If you are looking for a great review App on Shopify, Helpfulcrowd is one of the best apps out there. The App is very easy to install. You can easily upload your customer's review in one click. it also allows customers for Q&A. They always online to assist you and their Customer service is great, especially Yusuf. I recommend this App to anyone.

GoBeautySkin
United Kingdom
Over 1 year using the app
Edited November 16, 2022

Thank you very much for your help in my https://cowboybootsportugal.pt store
Your App has everything, it imports customer reviews from other platforms like facebook to the store, it allows product reviews and sharing those reviews on google and it also allows sending emails to collect reviews from customers.
Yusuf's support is spectacular, it responds quickly and always has solutions to certain problems. Helped implement product and store reviews. It also helped to import the reviews from my facebook clients so that it would appear in the shopify store.
STILL UP ALL FOR FREE!
Thank you very much

Cowboy Boots Portugal
Portugal
Over 1 year using the app
October 21, 2020

App súper útil y tienen un servicio de atención al cliente increible. 100% recomendable, te ayudan con cualquier duda al instante.

Mis Lupas
Spain
Over 1 year using the app
August 7, 2019

We had a few glitches in the beginning, but Anna and her team worked hard to correct them and get everything just right. I highly recommend these folks and this app!

Prebiotin Prebiotics
United States
Over 1 year using the app
January 3, 2021

I am really pleased with this app. Very easy to install and awesome customer support. Specifically, had a great conversation with Yusuf today regarding an issue and he was very friendly and quick! The app itself is very nice and has lots of cool features to showcase the customer reviews with photos/videos..

BugBands
Australia
Over 1 year using the app
Edited November 17, 2020

We sell pure maple syrup from Canada (the best) and Helpfulcrowd helped us get some amazing reviews. We are definitely selling more Pure maple syrup with them on board, I highly recommend.

Canadian Maple Co.
Canada
Over 1 year using the app