Reviews (397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business growth by effectively collecting and showcasing diverse review types, including text, photo, and video. It features a user-friendly interface, supports mass uploads, and integrates seamlessly with platforms like Shopify and ECWID. Merchants praise its modern design and exceptional customer support, noting the team's responsiveness and helpfulness in real-time, even on weekends.
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I use this app to get feedback and reviews from my customers, currently on the free plan, but you can upgrade. I find it super easy to set up and easy to send emails to customers asking for a review.
Great app and highly suggest you get it too!
UPDATE- I was having some issues with the Widget on my website and I requested some help and I have to say they were wonderful- Anna helped me with this and fixed the issue within a couple of hours.. communication was excellent! Thankyou
Thank you Jodi for sharing your review with the other Shopify merchants, we really appreciate it and love your store. Such beautiful items.....
Thx HelpfulCrowd Team.
They help me handle with a questions quickly.
Thx YusuF, He is a good supporter.
Hello,
Thank you for your wonderful review! We're delighted to know that you've had a positive experience with the HelpfulCrowd team, and we're glad we could assist you with your questions promptly.
It's great to hear that Yusuf has been a valuable supporter for you. We take pride in providing excellent customer service, and your kind words mean a lot to us.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Thank you for choosing HelpfulCrowd, and we wish you continued success in your business.
Warm regards,
The HelpfulCrowd Team
Great app and customer service! I reached out for help and received the best customer service from Yusuf
I started a few days ago, it was easy to set up and I also got quick answers when ever I needed, and some advice too. the dashboard is very friendly and easy too. Thank you so much.
Deborah
https://www.distantheal.com/
Excellent customer service. More features and flexibility than other review apps Ive looked into including being able to trigger review requests on shipment or delivery which is key for me. Didn't have to touch my liquid file either which was great - their team set me up for everything. Chat help is fast response time with clear communication.
This app is just amazing, very easy to work with, customise etc. and Yusuf is absolutely a star. He is very helpful. Highly recommend.
APPs design looks good and the service is very helpful :) I highly recommend this APP! The big + is that they are allowing video reviews.
Ahoj SALITY,
Ďakujeme za váš úžasný komentár! Sme veľmi šťastní, že sa vám páči dizajn našej aplikácie a že ste spokojní s poskytovanou podporou. Naším cieľom je vždy pomáhať našim užívateľom a prinášať im čo najlepšie zážitky.
Teší nás, že vám imponuje možnosť pridávania videorecenzií, pretože sme presvedčení, že táto funkcia môže byť veľmi hodnotná pre vaše podnikanie.
Ak by ste mali v budúcnosti nejaké otázky alebo potrebovali pomoc, neváhajte nás kontaktovať. Sme tu pre vás!
Ďakujeme, že ste si vybrali HelpfulCrowd a želáme vám veľa úspechov s vaším podnikaním.
Srdečné pozdravy,
Tím HelpfulCrowd
The helpfulcrowd team are always quickly available for support, via live chat & email, making it so easy to use. I moved my website from a different ecom provider and Yusuf was so helpful - moving all my product reviews over for me. When you don't understand how to do something, he'll just do it for you! Also before I even decided to use helpfulcrowd on the new site, Anna provided all my old reviews as a download to make sure I wouldn't lose anything when closing my old store. I was on the free plan on my old store but will probably keep using helpfulcrowd and upgrade because their service has been good.
Awesome app. I use it for my Online Photography Coures e-commerce. Really easy to use and the customer service is awesome, especially Anna. https://midnuances.com
Hi Midnuances,
Thank you so much for your positive review and for sharing your experience with our app! We're delighted to hear that you find it easy to use and that it has been a valuable addition to your Online Photography Courses e-commerce.
It's wonderful to know that Anna has provided you with exceptional customer service. We take pride in our dedicated team, and it's always great to hear when they make a positive impact on our customers' experience.
If you ever need assistance or have any questions in the future, please don't hesitate to reach out to us. We're always here to help and support your business.
Wishing you continued success with Midnuances!
Best regards,
The HelpfulCrowd Team
Honestly, this app is amazing. Super user friendly, loads quick and provides a clean look that ads trust for our customers and has definitely increased our conversions. Yusuf and Anna have been soooooo helpful as well. Amazing customer service. Great job with this app! Thanks so much, Rob